www.linkedin.com/in/catherinemedina
CATHERINE MEDINA abmrpr@r.postjobfree.com
Strategic Marketing Professional
Strategic thinker, Igniting creativity while impacting a measureable ROI.
Confident, creative and highly qualified marketing professional with 13
years of expertise within Financial, Travel and niche markets such as
College, Teen, and Hispanic. Broad-based background in project management,
product development, marketing excellence and credit card management
encompassing an exceptional work ethic and commitment to organizations
objectives with a highly competitive and rapidly changing marketplace.
Proactive manager, team builder and tactical planner with the ability to
build strong and lasting business relationships while producing measurable
results. Recognized for decisive leadership and proven ability to face
challenges head-on and execute decisions while directing product launches.
Key Strengths Include:
. Competitive Market Analysis . Excellent
Presentation Skills
. Strategic Partnership & Alliances . E-commerce Strategy &
Development
. Acquisition Marketing/Sales . Budget Management (36 million)
. Marketing Communications . Strong Analytical skills
. Qualitative Market Research . Development & Management of
Loyalty programs
. Relationship Building . Direct & Channel Marketing
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
Carnival Cruise Lines 07/03 -
11/09
Manager, Strategic Marketing Promotions
Marketing Manager for Strategic business building initiatives and loyalty
program promotions.
. Chosen to create a
proprietary rewards
credit card
"CarnivalSM Sea
Miles MasterCard "
program and increased
revenue by $25million dollars, utilizing alternative marketing
channels.
. Business Manager of
Systems projects to
establish Instant
Credit Onboard our 22
Ships, impact was an
incremental
revenue of
$1.2MM per annum.
. Championed the
increase of Marketing
Promotions by 63% and
solicited, evaluated
and implemented
business building
campaigns while managing partner relationships and establishing loyalty
programs.
. Developed and managed
the design and
content of the
Strategic Marketing
Intranet Site.
. Project Manager for
all aspects of New
Product Development:
strategic planning,
contracts, financial
forecasting
. marketing, creative,
agency management,
operations, critical
timelines.
. Lead the negotiations
of the MasterCard
and Barclays
contracts for the New
Carnival World
MasterCard expected
launch 2010.
. Championed creating
the data tables and
importing the key
program metrics in
order to create the
foundation for
essential program analytics.
. Crafted the
development of
marketing collateral
materials across all
channels: direct
mail, onboard, tele-
marketing, online,
e-mail, e-commerce and continuously evaluated new channel
opportunities.
Citigroup - Citi Cards, N.A. 06/98 - 07/02
Long Island City, New York
Assistant Vice President: New Product Development 01/01 - 07/02
Project Manager Teen Card Product Development and Acquisitions Marketing.
Launched the new Citi Cash Card in six months, ensured the completion of
critical path timelines, including tasks, resolution of issues and
designated responsible parties.
Project Manager across departments (Fraud, Loss Prevention, Legal,
Marketing, Acquisitions, Existing Card Members).
Created comprehensive business plans for marketing campaigns (strategy,
targets, creative execution, timelines, channels, list sources and
projected performance).
Developed and implemented multi-channel acquisition strategies: direct
mail, telemarketing, on-line and event marketing.
Analyzed weekly campaign performance to determine specific areas of
improvement for future campaign strategies.
Conducted a vendor evaluation and selected the Teen card platform
developer.
Managed pre and post implementation focus group research.
Active participant in the Hispanic Consumer Credit Market working team that
developed a business proposal for senior management.
CATHERINE MEDINA (Page 2)
Marketing Manager: Balance Consolidation Program Manager
08/99 - 01/01
Program Manager for Balance Consolidation Marketing campaigns to the
existing College credit card portfolio.
Increased response rates by 1.5% and doubled our annual campaign efforts,
which increased the transferred dollar amounts by 35%.
Developed and implemented the marketing strategy, target audience, creative
execution, timing, pricing offer, channels, test objectives, and
performance forecasts.
Developed credit criteria specific to the College population
characteristics.
Established new segmentation criteria with the Portfolio List Management
department.
Managed and implemented activation, retention and loyalty campaigns for the
College portfolio.
Coordinated all supporting activities between legal, production, customer
service, trademark, branding and all strategic business units.
Balance Consolidation Project Manager
06/98 - 08/99
Cross functional Project Manager among all Citi products and various
operational teams.
. Coordinated all balance consolidation campaign efforts across all Citi
Credit Card Portfolios, campaigns resulting in $6 million in incremental
balances of existing card members.
. Managed a $36 million Printing and Production budget.
. Implemented process improvements that reduced program cycle time by 25%.
DIRECT MARKETING ASSOCIATION
New York, NY
Seminar Marketing Coordinator
01/96 - 06/98
. Created the marketing brochures for all 32 nationwide direct marketing
seminars and evaluated the performance of the brochures.
. Coordinated and implemented direct mail campaigns to promote all direct
marketing seminars, including all supporting on-line and offline
promotional communications.
. Performed the tracking and analysis of back end program results.
. Managed seminar event planning logistics on-site and off-site.
. Executed Member-Get-Member programs and new prospect campaigns to acquire
new DMA seminar attendees.
. Identified new courses to better meet the needs of direct marketers using
feedback and surveys collected at the seminars.
EDUCATION
Currently Pursuing M.B.A. at Nova South Eastern University, expected date
of Graduation July 2010.
Bernard M. Baruch, City University of New York
International Marketing, Bachelor of Business Administration
Queensborough Community College, Bayside New York
Computer Science and Information Systems, Associate in Applied Science
Skills
Proficient in MS Office suite, Brio, Dreamweaver and fluent in Spanish