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Sales Customer Service

Location:
Riverton, Utah, 84065, United States
Posted:
May 24, 2010

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******* ******

***** ******** *** ~ Riverton, UT 84065

801.***.**** ~ *******@*************.***

SALES & Marketing MANAGER

Goal-oriented, energetic professional with a track record of sales, client

relations and graphic design and production excellence. Adept at forging

relationships, liaisoning and effectively communicating with clients.

Skilled at establishing clear accountability, setting goals and helping get

the most out of others. Unique blend of technical, artistic and people

skills.

Areas of Expertise:

. Account Management

. Business Development

. Graphic Design

. Print Production

. Inventory Control

. Training & Motivating

. Supervision

. Team Leadership

. Budget Projection

Technical Areas of Expertise:

. Adobe InDesign CS

. Adobe Photoshop CS

. Adobe Illustrator CS

. Adobe Acrobat CS

. Quark Xpress

. MS Excel

. MS Word

. MS PowerPoint

. Four-Color Printing

. Print Quality Control

. Paper/Mail Specification

"*******, was always very responsive in dealing with our customers and

working with Account Managers. He always took the initiative to drive

incremental sales. He is very respected in the Grainger sales

organization."

Mike Harrod, Corporate Sales Manager, W.

W. Grainger

PROFESSIONAL EXPERIENCE

Sales & Marketing Manager, Paramed Systems 2007 - 2009

. Developed and managed a sales territory of 7 states and consistently

achieved quarterly sales goals.

. Demonstrated and sold products via the internet and in face-to-face

meetings, usually with groups of 10-25.

. Communicated with customers to introduce new products, close sales and

handle customer service issues.

. Performed daily cold calling, email communication and other follow-up to

provide customer service.

. Designed and produced marketing material to help company grow into major

competitor.

. In charge of marketing campaigns, including design and layout of all

marketing materials, product logos, spec and information sheets and

catalogs.

. Responsible for design and layout of product artwork, technical drawings,

photography and photo manipulation, product catalogs, operations and

service manuals, and trade show displays.

. Designed and developed templates for customized marketing campaigns for

various sales territories.

. Managed marketing campaigns that included email, mail and phone calls.

Marketing Coordinator / Senior Graphic Designer, School Improvement Network

2002 - 2007

. Developed, designed and produced all School Improvement Network sales and

marketing materials including catalogs, direct mailings, packaging,

product labels and trade show displays.

. Handled marketing campaigns, including design and layout of all marketing

materials comprising everything from product logos to spec and

information sheets and more.

. Responsible for product artwork, technical drawings, photography and

photo manipulation, product catalogs, operations and service manuals, and

product spec and information sheets.

. Designed and developed templates for customized marketing campaigns for

various sales territories.

. Managed marketing campaigns that included email, mail and phone calls.

. Directed photography for use in print and website designs.

Senior Graphic Designer, Long Term Creative Group

. Designed and developed templates for customized marketing campaigns for

various markets.

. Directed photography for use in print and website designs.

. Responsible for marketing campaigns, including design and layout of all

marketing materials comprising everything from product logos to spec and

information sheets for Long-Term Care market.

******* ****** - PAGE TWO

MANAGEMENT EXPERIENCE

. Negotiated and obtained estimates from printers, mail houses and other

contracts on a daily basis to maintain workflow and operate within a set

budget.

. Interfaced with engineering management, web development, marketing,

shipping, purchasing, and warehouse personnel to finalize print designs

and manuals.

. Ensured accurate and timely delivery of projects by effectively

communicating with project coordinators.

. Outlined and implemented marketing plans with management, sales

associates and other departments.

. Organized a sales summit including venue, keynote speakers, website

development and more.

. Liaised with multiple departments to develop and design marketing

materials.

. Developed vendor relations for print, mail, photography and more.

. Established and managed budgets and other financials.

education

BS, Graphic Design, Utah State University, Logan, UT; Graduated Cum Laude

AS & Associate of Applied Science, Graphic Design Emphasis, Utah Valley

Community College, Provo, UT

Community service

International Client Services Attendant, 2002 Olympic Winter Games, Salt

Lake City, UT

. Provided foreign-language services and translation in Mandarin Chinese to

visiting teams.

. Hosted the Mayor of the Day, an elected guest of the Salt Lake Organizing

Committee.

. Hosted International Olympic Committee members and guests in the Olympic

Village.

. Provided tours of the Olympic Village to donors and sponsors of the

Winter Games.



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