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Medical Device Customer Service

Location:
Milpitas, California, 95035, United States
Posted:
May 24, 2010

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Milpitas, CA *****

Home: (408) ***-**** / Cell: (408) ***-****

Email: ********@*****.*** ; http://www.linkedin.com/in/isabelboivin

OBJECTIVE: Corporate Recruiter in the medical device, sustainable energy

or high technology industry.

SUMMARY OF QUALIFICATIONS:

10+ years of recruiting in the Medical Device, Electronic Design Automation

(EDA), and Staffing industry.

Full cycle recruiting experience from initial requisition posting, to

developing recruiting strategy, to building candidate pipeline, to

interview/offer/closing stage while handling a high requisition load.

Skilled at sourcing for candidates from the internet, networking,

outplacement agencies, colleges, and specialized groups. Cold calling to

profile candidates.

Coached managers to streamline the hiring process and helped facilitate the

hiring decision.

Trained in OFCCP compliance, advanced internet sourcing, compensation

management, and employee relations.

High quality of work with personal character strength in being a self-

starter, a problem solver, a team player, and a dependable employee.

COMPUTER SKILLS:

Word, Excel, PowerPoint, Access, Outlook; PeopleSoft, HireRight,

SkillSurvey; Eudora and Adobe Photoshop.

ATS: Vurv, FileMaker Pro, Webhire, Employ!, Restrac.

.

EMPLOYMENT HISTORY:

Boston Scientific (medical device company); Fremont, CA

1/2001 - 4/2010

Principal Technical Recruiter, Bay Area

Full cycle recruiting supporting all functions and all position levels in

Engineering (R&D, S/W, Manufacturing, Process, Quality, Technical Support,

Field Service, and Industrial), Production, Materials, Supply Chain,

Finance/Accounting, HR, IT, Clinical, Pre-Clinical, Regulatory Affairs,

Marketing, Sales, and Equipment Service Business (ESB) as the lead site

recruiter. Supported six regional businesses over the years. Most

recently, provided regional support to Operations, Clinical, Supply Chain,

Pre-Clinical, and ESB recruiting within two BSC divisions in the Bay Area.

Advanced sourcing experience utilizing LinkedIn, internet search

engines/sites, cold calling, research firms, employee referral campaigns,

networking, and conducting employer highlight events through outplacement

firms. Conducted position profile meetings with Hiring Managers to

determine position requirements and developed recruiting strategies.

Worked with HR Business Partners and Hiring Managers to develop and extend

competitive offers. Fostered strong partnership with Hiring Managers, HR

Business Partners, Staffing Colleagues, and with Third Party Recruiters.

Handled 25 to 45+ requisition load.

Accomplishments:

. Team leader in the development of the Position Profile and

Recruiting Strategy documents now used as standard recruitment tools

within BSC.

. One of the original team members to implement and successfully

launch a Management Trainee Program at BSC Fremont's Operation

Group.

. Led and launched the Sales E-Offer process for the Bay Area.

. Collaborated with Sales to develop a Sales Manager handbook.

. Developed, with IT's assistance, a FileMaker Pro database to store

research and name generation.

. Key team member in conceptualizing and developing the first of its

kind defined-term/short-term offer letter template.

. Developed and implemented a reference check template for the

regional businesses.

. Key contributor in the development of a recruiting manual.

. Launched and promoted the very first employee referral campaign

locally to the businesses.

. Partnered with HR Business Generalist to launch an interview

training session to Managers.

. Filled a number of key Executive positions without using any agency.

. Participated in a number of User Acceptance Tests (UATs) for

Recruitmax ATS upgrades.

Synopsys, Inc. (software company); Sunnyvale, CA

5/2000 - 1/2001

Contract Sourcer/Staffing Consultant, contracted through PRO Unlimited

Responsible for the daily sourcing of candidates for S/W Engineers, ASIC

Design Engineers, Application Engineers, Technical Marketing Managers,

Product Marketing Managers, Technical Writers, GUI Engineers, R&D

Engineers, Release Engineers, CAE Managers, and R&D Managers. Very

proficient in the use of Internet as a sourcing tool, good at conventional

method of cold calling to profile prospective candidates. Interfaced with

Hiring Managers to determine requisition requirements. Supported both the

System Level Design (SoC) and the FPGA business units. Partnered with

Recruiters to fill difficult positions.

Accomplishments:

. Filled a number of hard-to-fill Engineering positions. Developed

good rapports with the Engineering Team.

. Developed strong candidate profiling skills.

Advanced Technical Resources (staffing agency); Sunnyvale, CA

5/1998 - 5/2000

Staffing Specialist

Worked in the Light Industrial (LI) department recruiting for Technicians,

Technical Support Engineers, Test Engineers, Buyers, Planners, Material

Handlers, Quality Assurance Inspectors, Material Managers, Assemblers, and

various other production-related positions. Also, recruited for

Accounting, Administrative Assistant, and Customer Service positions.

Effective at sourcing, interviewing and selecting candidates for job

placements. Conducted new hire orientations, negotiated best pay for

candidates, daily interface with client companies to fill requisition

needs. Recruited employees from job fairs, internet sourcing, newspaper

advertisings, and from referrals. Developed outstanding rapports with

clients and candidates. Recruited for both contract and regular full-time

positions.

Accomplishments:

. Awarded a trip to Hawaii as the top biller in the company.

. Consistently, one of the top billers in the company, special pride

in a job well done.

. Selected two years in a row as the recipient of the managers'

choice award given to top performers.

TRAINING:

Lou Adler's Recruiting Bootcamp

Shally Steckerl Advanced Internet Sourcing

AFFILIATION:

Member of BHRN (Biotech Human Resources Network)

Member of SFRecruiters

ERE.net

EDUCATION:

Bachelor of Science in Business Administration, Management

California State University, Fresno; Fresno, CA

REFERENCES: Excellent references furnished upon request.



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