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Manager Customer Service

Mills River, North Carolina, 28759, United States
May 24, 2010

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*** ****** *** **.

Mills River, NC 28742

Cell Phone 828-***-****


A challenging position in the fields of Procurement, Operations or


Summary of Qualifications

. 25 years of Supervisory, Procurement, Logistics and Inventory Control

Management experience.

. Team member and builder with results-oriented approach who can set

and attain annual goals.

. Strong multi-faceted experience in Procurement, Supervision,

Logistics, Inventory Control Management and ISO 9002 auditor.

. Capable of working with all levels of Facility, Division and

Corporate Management.

. Experience for supervising online e-commerce reverse auctions

through the Free Markets and Procuri platforms

Warehouse/Shipping & Receiving Supervisory experience in both a

manufacturing and Wholesale Industrial environment.

Please visit my LinkedIn URL at

Http:// for a complete listing

of personal recommendations


. As a Senior Purchasing Agent at Cooper Bussmann, I established an

extensive plant wide e-mail Kan Ban inventory control system. This

system significantly reduced purchased part inventory and improved

plant productivity. My previous Production and Warehouse supervision

experience greatly contributed to the over implementation of this Kan

Ban system. I met or exceeded my Purchase Price Variance goals in 14

of my 15 years in this position.

. My transfer and promotion from Senior Purchasing Agent at Cooper

Bussmann to North American Commodities Manager at Cooper Wiring

Devices emphasized Cooper Industries' confidence in my Procurement

and Project Management abilities.

. In my first year at Cooper Wiring Devices, achieved bottom line cost

savings through various sourcing methods that resulted in over

$1,000,000 in annual cost savings.

. Trained in both Free Markets and Procuri online e-auctions. I set up

and ran online auctions as well as managed other Cooper Wiring

Devices facility online auctions.

Volunteer Experience

United Way Loaned Executive.

Served on the Board of Directors for Handi-Skills Inc. and appointed

Board Chairperson from 1997 to 1998.

Served on the Board of Directors for the Asheville Purchasing

Managers Association. I was appointed Chairman of the Board from 1999

to 2000.

David Shoemaker

157 BEaver dam rd

Horse shoe, NC 28742



Piedmont Paper Co. Inc.

General Manager, December MAY 2007 - Present

Responsibilities include: Administration, Procurement, Sales, Customer Service,

Warehouse Manager and Inventory Control Manager for an Industrial Paper Products


Sanesco International Inc.

Operations Manager. December 2005 - May 2007

Responsibilities included: Procurement, Logistics, Inventory Control, Project

Management and daily facility Operations Management for a Medical Services Company

Cooper Wiring Devices Inc., Peachtree City, GA

North American Commodities Manager, 2004 - 2005

Upon promotion from my Senior Purchasing Agent position with Cooper Bussmann Inc. in

Black Mountain N.C., I assumed responsibility for establishing the position of North

American Commodities Manager with Cooper Wiring Devices, another division of Cooper

Industries. Assumed responsibility for supplier selection, negotiations, awarding and

managing of all commodity contracts other than plastics at Cooper Wiring Devices.

Responsibilities included the management of all Cooper Wiring Devices Commodities

Projects through the Cooper Industries Strategic Sourcing Department at corporate

headquarters in Houston, Texas. I achieved bottom line savings of over $1,000,000 in my

first year in this position.

Cooper Bussmann Inc, St. Louis, MO. and Black Mountain, NC

Production Supervisor, Warehouse/Shipping & Receiving Manager, Senior Purchasing Agent,

1981 - 2004

My very successful career at Cooper Bussmann began as a Production Supervisor in 1981.

After promotion to the Warehouse/Shipping & Receiving Supervisor in 1985, I was

promoted to the Plant Purchasing Agent position in 1989. The position of Senior

Purchasing Agent was accomplished in 2000.

During my 23 plus years at Cooper Bussmann, I have received extensive training and

experience in the areas of supervision, team building, ISO 9000

implementation/auditing, Kan Ban Procurement/Inventory Control systems and Lean

Manufacturing. Annual goals were achieved during this time. I reduced the supplier base

and established long term supplier relationships that brought significant bottom line

cost savings to the company year after year.


Institute of Supply Management, Phoenix, AZ

Certificate, Purchasing Manager, 2000

Certified Purchasing Manager (CPM) with the Institute of Supply

Management since January, 2000 with over 100 hours of Business

Administration and Management college courses to my credit. I am a

Certified ISO Internal Auditor.

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