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Sales Manager

Waukegan, Illinois, 60085, United States
May 24, 2010

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Richard Vargo

Mobile Phone: 847-***-****

Secondary Phone: 224-***-****




Searching for a new challenge where I may use my years of experience and

variety of skills to train others and manage a business to achieve success.

I am looking for a position in a successful company who understands the

value of well-trained, reliable, loyal associates.



Store Manager

March 2007 - present

National Tire and Battery, Inc

Automotive Sales and Repair Services

Recruited to open new 1.5M Location for National Auto Retailer with 1200+


*Complete hiring and staffing of location.

*Installation of displays and final install of all equipment.

*Receiving and and organization of all inventory

*Setup of accounts: parts, uniforms, landscaping, snow removal.

*Training of staff on new computer systems while learning same systems.

*Oversee and perform maintenance and repair of building and equipment.

* Personal sales of 40k per month while running a 165k rural facility.


March 2005 - November 2007

K-towne Motorcycles Kenosha, WI

Motorcycle parts sales and service.

Recruited to open independent motorcycle sales, parts, and repair facility

Refurbish 80year old facility, by building new office; epoxy coating

floors, roofing, install lighting and running airlines throughout building.

Rewire building, new windows and doors.

. Procurement of lifts, tire machines, and other shop equipment

including install.

. Set up accounts with suppliers including being authorized dealer for

(3) separate motorcycle parts distributors.

. The building and sale of custom chopper valued at 35k raffled off to

benefit Kenosha Fire Dept.

. Repair and maintenance of mostly Harley-Davidson motorcycles

Mechanic - Vehicles, Sales, Building Maintenance

Auto Service Manager

October 2004 - March 2007

The Pep Boys-Manny Moe & Jack Waukegan, IL

Automotive Sales and Repair Services

Took over a facility with many issues: employee theft, customer theft,

abandoned vehicles, broken equipment and massive miss-management for years.

Released 6 employees in 1st month with 3 being prosecuted, had the bulk of

the vehicle owners contacted and negotiated pricing to have vehicles

removed, processed paperwork to remove the rest. Repaired equipment,

reorganized inventory and shop. Recruited and hired new sales and service

staffing. Brought sales as high as 250k per month with a ranking monthly of

1 or 2 in the Chicago north district. Left the company to take a new store

with company being run by former coworkers (Ceo, Vp, Regional Mgr and

District Mgr) with the promise of better pay, benefits and chance to be

more of a manager and less of a salesperson in a better neighborhood.

Organizational Leadership, Mechanic - Vehicles, Human Resources Management

Systems, Sales, Customer Relationship Management,

Motorcycle Dealer Service Manager

April 2000 - January 2005

Lakeshore Harley-Davidson Libertyville, IL

Other/Not Classified

Service Manager For Privately Owned Harley-Davidson Dealership

Started with dealership in a very old and small facility as service


Duties included crash estimating, maintenance scheduling and service sales,

developing hi-performance engine modification packages to be performed by

our in house machine shop, custom chrome packages for new bikes.

Coordination of warranties for new motorcycles, forklift unloading of new

motorcycles. I developed shop layout and equipment list for new facility

installed new equipment, ran forklift and supervised moving of (Entire)

dealership to new facility, procured and installed new equipment, hired

additional service staff. Hired janitorial maintenance staff, helped design

custom vehicle for pick-up of motorcycles, picked up and delivered

motorcycles personally. Took service sales from 800k 1st year, which was a

20% increase to 3 million. Before leaving dealership. Ownership decided on

cutbacks after 100 anniversary and large drop in sales volume, myself and

sales manager of 20 yrs were let go with severance to cut payroll and

replaced at much lower pay scale, machine shop closed and service dept cut

to skeleton crew.

Sales, Customer Service, Mechanic - Vehicles, estimating, Property

Maintenance, fork lift, Organization, trainer,

Auto Service Manager

June 1997 - April 2000

The Pep Boys-Manny Moe & Jack Round Lake Heights, IL

Automotive Sales and Repair Services

General Manager Auto Service And Tire Sales

Took location with new company based on prior work relationship with

regional manager and proximity to my home. Facility was newer location that

had not been properly supervised and was under achieving along with poor

facility maintenance. Recruited new sales staff and repaired equipment

while supplementing existing service staff.1st year sales brought location

into the top 10 out of 77 stores in the mid-west region where we stayed

until my leaving due to 2yr pay freeze while company stocks plummeted.

Store maintained a double-digit increase for 3 years and upon my exit 2

managers were hired to replace me.

Sales, Sales Training, Customer Service, Property Maintenance, Mechanic -

Vehicles, Equipment Maintenance, Inventory Control,

Store Manager

July 1993 - June 1997

Bridgestone Firestone North American Tire, LLC Chicago, IL North Ave

Automotive Sales and Repair Services

General Manager Auto Service and Tires

General Manager of top 3-volume store in Chicago land area up to 70 cars

per day. Supervised 20+ employees in a six day a week location with

personal sales of 40k per week. Unique location with varied customer

service challenges including many sports and TV celebrities, as well as

well known Chicago business families, also 2 blocks from Cabrine Green

which came with it's own challenges. Location produced awards for top

profit, profit improvement, and sales in the #1 district in the company. I

was recognized for three years running in the elite managers club top 10%

out of 1200 locations in the company a monthly listing based on sales, tire

units and profits. Left company to get closer to home as I was working 12

hrs days and driving another 3 and a half. Unfortunately there were no

company stores near my home.

Sales, Sales Training, Customer Service, Inventory Control, Property

Maintenance, Recruiting,

Auto Service Manager

November 1992 - June 1993

Montgomery Wards Chicago, IL Addison & California

Automotive Sales and Repair Services

General Manager Auto Service and Tire Sales

Brought in to organize a fast paced location after prior management left

abruptly. Supervised 40+ employees in a high volume sales location (average

10k per day 40k on Saturday) Personal sales of over 40k per week,

recruiting and training of sales staff. In charge of 2 million in inventory

of tires and parts with quarterly inventory schedule. Elected to

president's commission on shrink control with monthly brainstorming

sessions at corporate center for roll out to entire company. Left company

upon finding out about company demise just before they closed, returned to

former employer'

Sales, Sales Training, Customer Service, Property Maintenance, Inventory

Control, Recruiting,

Store Manager

November 1988 - November 1992

Bridgestone Firestone North American Tire, LLC Chicago, IL Belmont Ave

Automotive Sales and Repair Services

Promoted to 1st store manager position for the purpose of turning around

ailing union controlled location.

. Supervised and performed renovation of 75yr old facility including

roof, gutters, electrical, new flooring, paint and equipment.

. Evaluated staffing and made changes including release of union

employees through arbitration in effort to increase quality

and profitability of location.

. Installed work order process to ensure timely inspection and repair of

customer vehicles.

. Complete re-organization of inventory including update of prior model

to fit clientele of area.

. Left for $10,000 salary increase and chance to manage a much larger


Sales, Sales Training, Customer Support, Mechanic - Vehicles, Property

Maintenance, Inventory Control,



High School or equivalent, All,

9 1979 - 6 1982

Warren High School Gurnee, IL



Sales Expert

Organizational Leadership Expert

Organization and Time Expert


Mechanic - Vehicles Intermedi


Human Resources Management Intermedi

Systems ate

Accounting Principals and Intermedi

Practices ate

Fork lift Intermedi


Inventory Control Intermedi


Problem Solving Expert

Customer Service Intermedi




I have had many awards throughout the years for personal sales, most

improved store sales and profit, sales contest awards include as many as 30

plaques won at national conferences, 4 TV sets, numerous jackets, 2 trips a

way and many, many sporting event tickets.



Jeff Stark

Auto service manager National Tire and Battery, Inc



Amy Vellum

Computer Networking Iowa Statewide Poison Ctrl Car



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