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Sales Customer Service

Location:
Canoga Park, California, 91303, United States
Posted:
May 24, 2010

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****** M. ****** ***** Kittridge

Street #****

Woodland Hills, Ca. 91303

Email: ***********@*****.***

Phone 310/ ***-****

OBJECTIVE

Driven and results oriented. Skilled in high end jewelry sales and luxury

goods.

Eager to apply over 15 years of sales and management experience in an

environment

of upscale clients and the celebrity set.

CAREER HIGHLIGHTS

Successful in assisting the Saudi Royal Family and the mid-eastern clients.

Speak fluent French and have an international background in dealing with

upscale clients. Lived in Europe and have a good understanding of different

cultures and protocol. Worked in wholesale and have a grasp of cost,

wholesale, and retail pricing. Promoted from merchandise coordinator to

regional manager after six months with Ralph Lauren Corporate Toronto. Top

seller at Fred Leighton Rodeo Drive.

FRED LEIGHTON JEWELS - Beverly Hills, California

2008-2009

Senior Sales Associate

Involved in all aspects of the debut of boutique. D cor, music and ambiance

of store

Charity event for "The Colleagues" group of Beverly Hills

Cultivated middle east clients and handled the international jet set .

Assisted celebrities and Beverly Hills clients for red carpet events

Assisted with shipping and insurance for in store transfers

Daily opening and closing of boutique and set up of all jewelry

Communication with New York on all monthly business and activity in

boutique

Weekly inventory for Beverly Hills

Worked closely with West Coast Director for negotiating and closing sales

Constant communication with West Coast Director on development of new

boutique

CHRISTIAN DIOR - Beverly Hills, California

2004-2006

Sales Professional

Annual sales 1 million

Consignments for music and film industry

Worked with local stylists for celebrity

Responsible for the entire "Ready to Wear" department for Beverly Hills

Building an international client base

Wardrobe celebrities for red carpet

Formal training in New York with colored stones and diamonds

RALPH LAUREN - Beverly Hills, California

2003-2004

Sales Associate

Strong sales and customer service

Corresponded with New York buyer for all new seasons

Implemented windows for Rodeo Drive

Client book maintenance

Event planning: cocktail parties, high society events

SALVATORE FERRAGAMO - San Francisco, California

2002-2003

Sales & Management

Responsible for "Ready to Wear

Provided quality customer service in all aspects of a luxury environment

Managed floor presentation and maintenance of boutique

Merchandising and windows

Collaborated with buyer and store manager on new season

Exceeded sales goals

RALPH LAUREN - Toronto, Canada

1999-2001

Regional Manager

Managed 27 accounts including men and boys divisions

Reported directly and worked with the Retail Operations Manager

Oversaw and managed the roll-out of 15 renovations in both divisions

Managed a $10 million per year region and the highest volume store in

Canada

Worked closely with the sales associates, store manager, regional managers

and marketing teams

Managed and developed 2 junior coordinators

Store regional visits with the New York corporate office

Collaborated with NY office regarding marketing, visual and maximum

exposure for region

Conducted seasonal product knowledge seminars

Attended annual team sessions in New York

Special events and tradeshows:

DuMaurier Tennis Canada,

Golf Show and Vendor Week

Oversaw major runway shows

EDUCATION

Chabot College - Business & Travel

1983

International School of French Paris, France

1994 - 1996

Studies in French, European Art, History & Culture



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