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Customer Service Sales

New York, New York, 10017, United States
May 24, 2010

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Sarah M. FitzPatrick

*** **** **** **., *** *R ? New York, NY 10017 ? (917) ***-**** ?


Titan Worldwide, Communications Planner, March 2009-present

New York, NY

. Provided graphic design and art direction for sales and marketing


. Strategic planning and creation of presentations for sales team

. Responsible for interns hiring, training, work flow and school


. Event planning

o Conference -Seamlessly orchestrating all events within budget.

Coordinated with the hotel for rooming arrangements, catering,

meetings and conference needs. Ensured entertainment had all

needs met. Arranged all transportation for guests for all off

site events and arrival/departures. Ordered and oversaw all

apparel and gifts items for attendees

o Annual Softball outing

o Holiday Parties

o Titan Cares volunteer events

. Assisted photography department with shooting inventory

Graphic designer, July 2007- March 2009

. Responsible for spec art for potential clients, mapping, internal

marketing and promotional material

. Created monthly newsletter

. Creation of all MTA 5 borough maps by garages, bus line and zip


Marketing Associate Planner, July 2006-2007

. Assisted Titan's worldwide Marketing Director in all daily needs

. Designed spec art and maps to assist sales staff

. Researching and ordering paper products for the company while

saving them thousands of dollars

Stat Printing & Graphics, Lead Designer, March 2009-present

New York, NY

. Created print ready ads across multiple formats

. Handled invoices and records for the company

Freelance Designer, January 2006 - present

New York, NY

. Freelance projects included brochures, business cards, website

design, logos, flyers, coupons, menus, rail platform kiosks,

interior and exterior bus ads, vector images

The Sports Club L.A., Acting Food & Beverage Manager, Bartender, September

2005-July 2006 New York, NY

. Worked directly with company management for the success of the

restaurant, bar and rooftop grill

. Responsibilities included oversight of production, quality and

development of 5 star restaurant and bar, oversight of employees

and relations with members, training of new employees, ordering FOH

and BOH materials and produce, party coordination and catering for

Club events, staff scheduling

. Greeted and served members while demonstrating excellence in

customer service

. Bartending duties included drink knowledge, specialty drink

creation and promotions, clientele service in both a high

frequency, fast past environment and a relaxed, personal


Flying Fish Advertising, Intern, September 2003-December 2003

Florence, Italy

. Gained professional advertising creation experience while preparing

Chianti Classico Wine's packaging design and Christmas promotions

. Contributed creative designs and administrative support to Flying

Fish Advertising's self promotion


Photoshop, Illustrator, In Design, Keynote, Powerpoint, Microsoft Works,

Microsoft Excel, Quark, Dreamweaver, Flash, Mappoint, Quickbooks,

Sarborough Research


SYRACUSE UNIVERSITY, Major: Advertising Design

Bachelor of Fine Arts, May 2005

GPA 3.5/4.0


Member of the Leukemia and Lymphoma Society's Team in Training

. Completed the San Francisco and Paris Marathons

. Raised over $10,000 collectively for the society

Completed the NYC Marathon and Half Marathon

Was nominated and ran as a support runner in the Olympic Torch Relay for

the 2002 Winter Olympics in Rochester, NY

Graduated with Honors and on the Dean's list, from Syracuse University

Participate in the study abroad program in Florence Italy, Fall 2003

Syracuse University's Annual ADD Award Show:

. Sophomore - 3rd Place Advertising Campaign, 2003

. Junior - 2nd Place Advertising Campaign, 2004

. 1st place Team Advertising Campaign, 2005

Member of Syracuse University Ski Racing Club, Scholar Athlete, Team

Treasurer and National Competitor

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