JANE DOAN

Los Angeles, CA *****

310-***-****

abmrnf@r.postjobfree.com

Summary of Results-oriented and dedicated IT professional with significant

Qualifications: experience in the design and implementation of Internet banking

application and clinical research management. Solid hands-on

experience in full software development lifecycle and overall

project management processes.

Education: Wichita State University, Wichita, KS

B.S., Computer Science

Certification: PMP (Project Management Professional certification) - 2008

Certified SCRUM Master (CSM) - 2008

Experience: UCLA - Jonsson Comprehensive Cancer Center / Informatics, Los

June, 2008 - Angeles, CA

Present

PROJECT MANAGER -Responsible for the overall management of

all-phases of a clinical research project to improve automation

and increase proficiencies across the UCLA and non-UCLA network

clinical cancer research processes. Duties include:

Act as the liaison between users, vendor, and the resource team

and as an integrator through the implementation process.

Develop detailed project plans, project schedules, and status

reports, manage resources, and influence the effectiveness of the

resource team that integrates multiple functions.

Schedule, conduct, generate agendas/minutes for, facilitate

project-related meetings, and user group meetings to monitor the

completion of each team members' assigned action items.

Lead the team through iterative, incremental (SCRUM) cycles of the

project. Introduce the team to risk management and work-effort

estimation.

Perform limited development to improve the user-interface of the

clinical research system.

Work with the vendor to manage system upgrades, customization, and

problem resolution regarding its software package.

Gather user requirements and generate functional specifications.

Develop custom reports using XSL and generate user documentation.

Develop QA test plans, integration test plans and UAT test plans;

collaborate with the user group to conduct UAT; and coordinate and

monitor unit testing.

Develop and maintain standard security policy document; instill

discipline in the project team to create Standard Operation

Procedure documents, action item lists, business

rules/requirements on custom reports, standard test cases and user

1995 to Dec. 2007 group newsletter.

Provide weekly Help Desk support on technical issues.

Citigroup - Citibank Development Center, Los Angeles, CA

SR. PROGRAMMER ANALYST / PROJECT COORDINATOR - Involved in all

aspects of software development methodology and project

coordinating including requirements analysis, software design,

implementation, test and production support.

Java Financial Platform project (JFP)

Key team member in the development of the Add Payee banking

application for the JFP project, with an aggressive schedule and

several changes in the requirements during the development phase.

Assisted manager in project management from the initiation to

implementation phase. Created project plans, regularly updated

and monitored project schedule milestones; participated in risk

mitigation plans; evaluated and performed scope change requests.

Identified, reviewed requirements/issues and developed the Bill

Payments and Message Center portlets for the new User Interface of

the Portal Homepage.

Assigned, monitored tasks and provided recommendations on problem

resolutions to off-shore team members. Participated in the

interview on new hires and training off-shore team members on

certain banking applications of the project.

PROGRAMMER ANALYST / PROJECT COORDINATOR - Performed analysis,

design, implementation and support to multiple applications for

the CitiDirect project for several countries in different releases

as well as provided customer support, analysis and troubleshoot

production issues of the current Citibank Online. Performed

development using Visual Basic.

CitiDirect project - Citibank Online

Acted as the Project Coordinator for the project. Duties included

coordinating work with the US Regional group, created and updated

project plans and project schedule; identified, delegated tasks to

team members, and resolved issues; developed and delivered project

meeting minutes; acted as internal point of contact for

inquiries/issues between the US and Product Test team; documented

lessons learned and performed post project implementation review.

Continuously delivered core software enhancements for various

banking applications requested by several countries with

aggressive schedule.

Effectively identified and resolved several critical production

issues within 24 hours of notifications.

Improved quality by resolving 90% of the reported issues in the

same release cycle which drastically reduced customer visible

problems.

Trained and collaborated with off-shore team members in project

work and issues.

1989 to 1995 Citi Mobile project - US business

Completed development of the OFX/XML Transfers and Payments

applications one week ahead of schedule which served as the front

end mobile devices in supplying financial data and transactions

for the Citibank Mobile phone project.

ATM/CAT project - Global

Designed and implemented the Cross-Border Transfer application for

the European ATM project using proprietary AGS language.

Maintained and implemented various banking applications to support

requests from various countries and trained offshore team members

on post implementation.

Hughes Aircraft Company / CSC, El Segundo, CA

MEMBER OF THE TECHNICAL STAFF and ORACLE - DBA

Developed, maintained and performed database administration for

the Manufacturing Planning system using C and Oracle on the

Sun/Solaris system.

Technical Skills: Language: Java, HTML, C, JavaScript, SQL, Visual Basic.

J2EE Technologies: Struts, Java Beans, Servlet, JSP, XML, XSL.

Development Tools: Eclipse, Toad, Ant.

Web/Application Servers: WebSphere 6.0, JBoss

Databases: Oracle, Access.

Operating systems: Windows XP/NT/00, UNIX (Sun Solaris).

Vendor software: Microsoft Project, Excel, Power Point, Visio.

Professional Relational Database Management - UCLA Extension, 2009

Development: IT Project Management - Global Knowledge, 2007

Applied Project Management - Global Knowledge, 2007

Java Web Application Development - Global Knowledge, 2007

Mastering Advance Struts- Citigroup, 2006

Information Security Vulnerabilities & Defenses for Web Developers

- Citigroup, 2006

Java Programming Languages - Sun Educational Services, 2005

Object Oriented Analysis & Design using UML - Sun Educational

Services, 2003

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