Customer Service Management

K athy Kane

**** ** ******* ******

Lorain, OH **052

K abmrml@r.postjobfree.com

440-***-****

Objective To obtain an office position that will allow me to build upon my existing skills

while offering opportunities for growth and advancement.

Skills Oral and Writ ten Communication Planning and Organizing Skills

Multi-tasking Office Management

Computer Skills Customer Service

M icrosoft Office Records Management

Keyboarding 50 WPM Professional

Appointment Scheduling Work Independently

Dependable Confidentiality

Classes Human Resource Management Positive Employee Relations

Business Administration Music- 4 years in Band

Education 2009-2010 Lorain County JVS Adult Career Center Oberlin, OH

Program of study; Medical Office 153 Hours and Externship

2008 Lorain County Community College Elyria, OH

Degree; Associate of Business Administration

Experience 2002-Present Studio 8 Salon and Spa Lorain, OH

Stylist/ Receptionist

• Managing Cosmetologist with highest service, retail, and client

retention.

• Office Duties

• Answering telephone

• Appointment Scheduling

• Filing

• Cashier Operations

• Inventory

Contact this candidate