Richard Tremblay
* ****** ******, *****, ** *****
abmrmd@r.postjobfree.com
603-***-**** (home) / 603-***-**** (mobile)
EDUCATION: MS International Business, S NH Univ.
BS Business Admin and Sociology, U Mass
PROFESSIONAL EXPERIENCE:
2/09 to 12/09 Pike Industries, Belmont, NH
Corporate Credit Manager:
. Very Hands on Credit Manager- Managed and Supervised 2 Credit Departments
overseeing Credit Approval, Collections, Cash app, Billing and Disputes,
Bad Debt Reserves, M/E activity and Performance Reporting.
. Improved Processes by:
1. Implementing using Financial Statement Analysis, Use of more in
detailed credit research and when warranted requesting Personal-
Individual Financials and use of Personal Credit Reporting
2. Improved Collections traveling to customers to negotiate credit
matters as well as to build relationships with Key Accounts and
Support Sales.
. Some travel prevented bank foreclosures and bankruptcy
and resulted in full payments.
3. Prevented losses by leveraging liens and bond claims to resolve
unwarranted claims of contractors' short pays, used to cut their
own losses or cost over runs. ($3Mil.)
1/7 -2/09 Consulting Engagements:
Cognos/ IBM Burlington, M
Consultant for Credit Extension, Risk Analysis, and A/R Collection during
IBM Restructuring
. Resolved many multi-million dollar complex billing issues for Major
Accounts
By working on Customer Web Sites and coordinating with purchasing agents
for E-Billing
. Supported sales Growth consulting on prospective new business
. Met lowering DSO goals and attained monthly cash flow projections
collecting AR
GPX, Malden,MA
Consulting Director of Credit:
. Managed, Supervised and Coached 10 people in US and Canada- overseeing
Approvals, Collections, Cash App, Billing claims, Bad Debt, Export Docs,
Month End Close and Performance Reporting, Bank Reporting, Credit
Insurance and other.
. Improved Performance Processes:
1) Mentored two Credit Teams to focus on DSO reduction.
2) Strengthened Approval Process: Coached Team to use detailed financial
analysis and comprehensive credit info. to evaluate credit worthiness
and determine limits.
3) Tightened Controls: Introduced new Security Methods for
risky transactions to strengthen cash flow and minimize potential
losses.
. Prevented Write-offs: Worked closely with Sales on key accounts to
resolve Old and Large product and pricing claims, Consignment reporting
Problems and Missing inventory.
. Unified 2 Departments: Empowerment and information sharing of AR
performance (using charts, pivot tables, etc.) and cash flow projections,
weekly sent to executive management.
. Improved Global Communication and International Order flow: To aid
handling the volume and complexity, hired a Logistics Agent, previously
worked with at Polartec
. Added Asset Protection: Engaged International Credit Insurer which hedged
risk and increased borrowing capacity
Polartec, LLC, Lawrence, MA: Consultant for High Volume and High Dollar
Exports
. Prevented Revenue loss through discovery of unpaid Export L/C's expiring/
not presented
. Recovered more than $2 mil on exports working closely with logistics
companies and International banks and negotiating with customers
04/06-12/06 Silvestri, Inc. / E-Toys Direct, Beverly, MA
Credit Manager and Customer Service Manager:
. Managed Separate Credit Department and Customer Service Department; (16
Reports) of managers, supervisors, CSR's, Analysts and a Receptionist.
. Cut million dollar product losses of recurring payment deductions for
product and damage by: a) visiting southern warehouse with C/S and
Credit Team to educate product handlers and b) working closely with
factory management and devising shipping/ packing error matrix reporting.
. Improved Processes by restructuring workflow
. Lowered A/R and Cut Extreme Overdue Percentages from 49% to 13% by hiring
bright and assertive people and a redirected - refocused collection
effort.
. Reduced risk by tutoring both departments, introducing new tools new
security methods and creating dual data bases for information sharing.
. Assisted with Oracle and Systems upgrades and conversion.
. Motivated Teams by sharing weekly and monthly performance statistics of
AR and Customer Service, running contests and other means.
11/04 - 4/06 Gadsby and Hannah, LLP, Boston, MA
Consultant:
. Consulted with GP's, Associates, & Paralegal Team to resolve AR & billing
matters.
. Collection AR focus included construction, real estate, business
reorganization and bankruptcy, divorce, probate, municipality and other
matters.
. Reduced DSO and A/R approximately 80% over 90 days to 12% 90 days.
5/00-11/04 Ayer Sales, Woburn, MA
Credit and Accounting Manager
. Managed extension of credit, collections, cash application, billing and
related problems, bad debt, and other.
. Assistant Payable Manager
. Collected on outstanding AR reducing DSO from 65 to 45-50 days.
1/93-5/00 The Butcher Company, Marlborough, MA
Corporate Credit Manager and Project Manager:
. Supervised 11 reports overseeing managing credit, collection, cash
application, and billing
. Cut and prevented losses by conversion of a large percentage of A/R bad
debt to income interest bearing term Notes
. Reduced DSO from 62 to 46-50 days. Improved percentages of 120 days
overdue from 12.0% to .05% of A/R.
. Cut losses and reduced expenses of International Business by
renegotiating policy and process improvements of terms and conditions.
. Sped up payments and Improved relationships by meeting Customers
throughout the U.S. Internationally
. Assisted on modules set up for Oracle implementation/ conversion from
Mapex
Systems Include: Oracle, Legacy, Viewpoint, NaVision, JD Edwards and Excel,
Access and MS Office products
Excellent References: Furnished upon request