Ritu Raj Tripathi

e-mail: abmrln@r.postjobfree.com Phone: +1 602 218

5226

SUMMARY

* ***** ** ********** ** IT field with expertise in applications design and

development using J2EE Technologies (Servlets, JSP, JSF, EJB, JDBC), Struts,

Tiles, JavaScript, Java Beans, HTML,XML, AJAX and CSS under Unix and Windows

environment.

Strong experience with middleware servers like WebSphere, JBoss and Tomcat.

Expertise in databases like Oracle and SQL server.

Experience with Web Services (WSDL, Axis, SOAP) & Hibernate.

Experience in build methodologies using ANT, Maven.

Expertise in Object Oriented Analysis & Design based on UML using RAD and RSA.

Hands on experience with development, product enhancement and maintenance

projects.

Experienced in version control systems like SVN, CVS, and Win CVS.

Experience in testing, troubleshooting using HP Quality Center.

Good experience in profiling application using JProfiler.

Experience in performance management/testing and tools like Jmeter.

Experience in support using project, RCA/LTF, reporting through remedy.

Excellent communication skills, hard working and a fast learner of new

technologies.

Take full ownership and bottom-line responsibility of the delivery of the

project.

KEY HIGHLIGHTS

Technical Skills

Environments:

Windows NT/XP/2000, Red Hat Linux 9.0, Unix, Solaris 9, MS-DOS.

Languages:

Java 5, J2EE (JSP, Servlets, JDBC, JNDI, EJB, Custom Tags), JSF, AJAX, Web

Programming (HTML, JavaScript, JSON, JQUERY, CSS), Struts 2.x, Tiles, UML,

WSDL, XML, XSL.

Middlewares:

WebSphere 6.1 Tomcat 4.x, CVS, WinCVS, ANT, Maven, Log4J.

Testing:

JTest, JUnit, JMeter, HP Quality Center.

Version:

CVS, WinCVS, SVN, Tortoise SVN.

Tools/Technologies:

Web Services (WSDL, Axis, SOAP), Hibernate, Eclipse, RAD 7.5, RSA, Visio, MPP,

$U Scheduler.

Databases/Tools:

Oracle 8i/9i, PL/SQL, TOAD.

Process Maturity

Experience in Estimation using FP(Function Point) and SMC techniques.

Defined and implemented Defect Prevention and SPC (Statistical Process

Control) for various projects.

Planned and executed multiple projects at CMMi level 5

Domain

Financial Services - Credit Cards

Manufacturing - Sales and SCM

For clients including American Express, Cisco Systems, Apple Computers, AIG

SunAmerica, Microsoft.

DETAILED EXPERIENCE:

INFOSYS TECHNOLOGIES LTD, BANGALORE

JULY 2001 - TILL DATE

CLIENT: AMERICAN EXPRESS

ROLE: TECH LEAD

MAR 2009 - TILL DATE

ASSIGNMENT : NGI - PDFWEB and Expense Report re-write

This project involved creating POC for iText to see the feasibility of

migrating the existing PDF implementation with more standard iText.

We re-wrote the online PDF statement application and expense report

application complying to JPF framework, new design, JDK1.5 features.

Handling various enhancements and fast followers, re-designing utility

classes.

Accessibility project to enable client facing online application compliant

with accessibility guidelines of WCAG (Web Content Accessibility Guidelines)

Key Responsibilities/Activities:

Project Management: CMM compliance, Change Management, Best Estimates, Release

Management, Quality management etc

Customer Management - Weekly Status reporting, Risk management, Escalation

management

Technology - Design reviews, Technical consultation, Code Review, J2EE, Web

Services, JTest, JMeter, JProfiler, Maven, SVN, WebSphere, RAD.

Requirements - Requirements Management, Scope Management, Client interactions

for requirement clarification, Impact Assessment

CLIent: Apple Computers, Cupertino

ROLE: PROJECT LEAD

JUN 2008 - JAN 2009

ASSIGNMENT : HILO - Server Framework Component

This project involved providing enhancement and support to server framework

component. Most of the apple internal applications are based on client server

model. This project also involved maintenance and enhancement about server

lookup component (Atlas), software depot application.

Key Responsibilities/Activities:

Project Management: End to End project execution and management, change

control, risk and issue management, status reporting, process compliance,

project audits and reporting

Customer Management - Point of contact for customer, driving change requests

to closure, defining post release warranty support strategy, stakeholder

management

Technology - Design reviews from functionality perspective, release

management, Performance testing, Java, JBOSS, Unix, Oracle 9i.

Business Development - Excellent delivery helped Infosys in getting repeat

business

Client: Cisco Systems, us

ROLE: ONSITE TECH LEAD

SEP 2007 - MAY 2008

ASSIGNMENT: CACO- Cisco Knowledge Connection

Cisco Knowledge Connection (CKC) is a process area in Cisco which works as

knowledge repository for Cisco engineers as well as partners/resellers. It has

a list of web based applications responsible for document management and

delivery management of the projects.

Key Responsibilities/Activities:

Impact analysis and collaboration with the cross functional teams.

Requirement clarification for enhancement requests.

Release management and coordination.

Code review, design and testing.

Participation in SOX audit, reporting of monthly and quarterly Ops data.

RCA and permanent fix implementation plan.

SLA and process definition for any new application addition in the portfolio.

Technology:

J2EE, Struts, Web Sphere, Oracle 9i, Unix

Client: Cisco Systems, us

ROLE: ONSITE TECH LEAD

AUG 2006 - SEP 2007

ASSIGNMENT: WWSPS- Deal Management Maintenance & Support

Deal management is one important process area under WW sales process systems.

It has a list of web based applications responsible for creating the

deals/opportunities, promotions programs, Two Tier rebate claim by

distributors and partner facing applications. All these applications help

Cisco to launch its promotional offers and discounts to its partner/clients

and grab the opportunity.

Key Responsibilities/Activities:

Client Interfacing, requirements definition

Design and technical solution definition

Technical reviews, testing and issue resolution

Onsite/offshore co-ordination

Impact analysis and collaboration with the cross functional teams.

Escalation point and issue resolution for Deal Management process area.

Participation in SOX audit, reporting of monthly and quarterly Ops data.

RCA and permanent fix implementation plan.

SLA and process definition for any new application addition in the portfolio.

Technology:

J2EE, Struts, Web Sphere, Oracle 9i, Unix, $U scheduler

Client: Cisco Systems, us

ROLE: ONSITE COORDINATOR AND LEAD

APR 2005 - AUG 2006

ASSIGNMENT: Engineering IT - TL 9000

This project was regarding the maintenance and enhancement in quality

measurement system in Cisco systems. TL 9000 is quality standard for telecom

companies. These standards are defined for different product lines like

switches, router etc. Cisco need to submit these quality related data for its

different products to MRS (measurement repository system) at Quest forum on a

quarterly basis.

TL 9000 system is responsible for extracting the data from different source

systems and aggregating/massaging the data based on the need of reporting.

Once data is ready for customer based and MRS reporting, this is submitted

through the Web services.

Key Responsibilities/Activities:

Gathering the requirement for the enhancements.

Requirement and change management.

Coding, Testing, Code Review and quality process implementation.

Resource management.

Testing and deployment.

Technology:

J2EE technologies (Java, JSP, EJB, Servlet, XML), PERL, Oracle (PLSQL), Shell

scripts

Client: Cisco Systems, us

ROLE: TRACK LEAD

FEB 2003 - MAR 2005

ASSIGNMENT : I2R IT - CACO projects

This project involved customer support and maintenance of certain tools and

application by means of cases and tacticals (Enhancements). This project

enabled us to understand the customer standards, methodologies, and practices.

The project involved requirement analysis, design, impact analysis of changes

that were done, coding and testing.

Also as part of infrastructure changes I was involved in the migration of the

application from one J2EE environment to other. This required code changes,

writing build scripts and follow the specification of new env.

I also worked in the project that was related to the enhancement in Cisco

Software Licensing application. This application is responsible for issuing

new license key, rehosting, resending and keeping track of transactions

.

Key Responsibilities/Activities:

Gathering the requirement for the enhancements.

Priortizing the requests and helping individuals in implementing them.

Coding, Code Review and quality process implementation.

Coordination with different teams.

Testing and deployment.

Technology:

J2EE technologies (Java, JSP, EJB, Servlet, XML), PERL, Oracle (PLSQL), Shell

scripts

Client: MICROSOFT INC, us

ROLE: SOFTWARE ENGINEER

SEP 2002 - JAN 2003

ASSIGNMENT : CPG IT Reporting

Procurement at Microsoft is done by the Corporate Procurement Group (CPG).

About 600 commodities are procured from about 60,000 vendors. One of the

challenges faced by organizations procuring at such a large scale is in

establishing an efficient and accurate means of capturing and reporting

procurement data. Key procurement information like what Microsoft buys, which

vendor it buys from, who at Microsoft is responsible for buying a particular

commodity and what the long-term relationship with a particular vendor. This

can aid the Procurement Managers at Microsoft in making informed business

decisions. Procurement can leverage this information for Managing a Vendor,

Managing a Commodity and Preparing for negotiations. Vendor and commodity are

two key data elements that are essential in identifying spend within Microsoft

by commodity and vendor as well as proactively managing commodities and

vendors going forward. Existing reporting solution did not contain vendor or

commodity hierarchy. The new CPG Reporting application provided this important

feature.

This project involved writing new interfaces, packages to meet the requirement

of new reporting systems.

.

Key Responsibilities/Activities:

Writing stored procedure in SQL server

Coding DTS packages to execute the stored procedure and handling the errors

Creating Set Up document

Integrating the DTS packages from individuals to create the master package

Unit Testing the DTS packages to

Integration testing of master DTS package

Technology:

SQL Server, DTS packages, VB Scripting

Client: MICROSOFT INC, us

ROLE: SOFTWARE ENGINEER

SEP 2002 - JAN 2003

ASSIGNMENT : CPG IT Reporting

Procurement at Microsoft is done by the Corporate Procurement Group (CPG).

Procurement can leverage the information for Managing a Vendor, Managing a

Commodity and Preparing for negotiations. Existing reporting solution did not

contain vendor or commodity hierarchy. The new CPG Reporting application

provided this important feature.

This project involved writing new interfaces, packages to meet the requirement

of new reporting systems.

Microsoft was in the process of revamping its career site. This project dealt

with enhancing the career site of Microsoft. New career site were dot net

based and their requirement of data was also very much different from

previously existing site. So lot of changes was required in the existing

interfaces as well as new interfaces also were required for new site to work

satisfactorily. These interfaces were used to make the raw data existing in

the SQL Server compatible with the requirement of the new career sites.

Nightly Batch Jobs were run to reflect the changes in all the relevant

databases and warehouses. These batch jobs were nothing but the customized

windows commands that are used to execute stored procedures, send the

success/failure message to concerned authorities and log the error messages.

.

Key Responsibilities/Activities:

Writing stored procedure in SQL server

Coding DTS packages to execute the stored procedure and handling the errors

Creating Set Up document

Integrating the DTS packages from individuals to create the master package

Unit Testing the DTS packages to

Integration testing of master DTS package

Technology:

SQL Server, DTS packages, VB Scripting

Client: SUN AMERICA INSURANCE, us

ROLE: SOFTWARE ENGINEER

NOV 2001 - AUG 2002

ASSIGNMENT : Policy Administration System

Sun America was in the process of replacing the existing legacy Vantage system

with Navisys system to leverage on a distributed open system environment. As a

part of this new initiative, a flexible, more streamlined method of

interacting with its customer was envisaged. The Docucorp/Transall was used to

achieve the printing of the Policy Pages.

The scope of this project was to provide technical consulting services in the

transformation of company's core policy administration application from

Mainframe Environment (Vantage) to a distributed Open System Environment

(Navisys). It included design, construction, UAT and implementation of the

Policy Pages module.

.

Key Responsibilities/Activities:

High level and detailed level design of Images in the Rules Processor.

Data mapping of existing Vantage System to Current Navysis and Payout Systems.

Coding Images using Docucorp

Unit testing of Policy Pages

Technology:

Transall, Docucorp, COBOL, DB2, Windows Script, VB Scripting, Mainframe

personal profile

Year

Degree

Institute

%age/CGPA

2001

BE

MNNIT, Allahabad

83%

1996

AISSE

GIC, Allahabad

72%

1994

AISSCE

GIC, Allahabad

74%

Passport Details : Valid Indian Passport expiring in August

2011

Work Visa (US) : H1B

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