Sales Representative Customer Service
Resume:
Emily Peluso
*** ****** ****** ********, *** York 13206
abmrkt@r.postjobfree.com
OBJECTIVE:
Primary Care & Specialty Pharmaceutical Sales Representative with
documented track record of superior performance now seeking opportunity to
further develop career with leading pharmaceutical, biotechnology or
medical device firm
EDUCATION:
Ithaca College, Ithaca, NY. Class of 2000
. B.S. Psychology (minor in Nutrition): 3.8 GPA
. Magna Cum Laude
. PHI KAPPA PHI Honor Society
. Wegman's - Selling Culture Seminar (01/05)
WORK EXPERIENCE:
Pharmaceutical Sales Representative, UCB Pharmaceuticals, 04/06-02/10
. 2006 UCB Rookie of Year
. 2008 UCB President's Club Award
. 2009 UCB Ranking: 22 out of 53
. Responsible for effectively managing a territory and increasing market
share in the respiratory, pulmonology and neurology therapeutic areas.
. Experience calling on Primary Care, Pediatricians, Allergists,
Pulmonologists, Psychiatrists, Neurologists and Emergency Room.
. 2007 launch of Xyzal in a saturated market with significant managed
care challenges: Demonstrated accelerated growth in prescriptions
(Nov 07- 93 Rxs; Nov 08- 405 Rxs- 325% growth; Nov 09- 900 Rxs-
another 125% growth).
. 2007-2008 post launch of Xyzal: Demonstrated significant increase in
market share in a short time frame (Oct 07-.70%, Mar 08- 7.4%).
. December 2008- 97% to goal for Xyzal (Regional attainment- 91%,
National attainment- 93%).
. September 2009 - 116% to goal for Xyzal (Regional attainment- 111%,
National attainment- 109%). Xyzal market share 12.8% (Regional market
share-12.7%, National market share-12.5%, District market share-
8.5%). Ranked 8th in the region for market share change.
. 2009 promotion of Venlafaxine Extended Release Tablets (anti-
depressant): Demonstrated rapid growth in market share (Mar 09-
3.45%, Nov 09- 11.77%).
. Currently at 108% of goal for Xyzal (prescription antihistamine).
. Currently at 94% of goal for Tussionex (hydrocodone cough
suppressant).
. Currently at 98% of goal for Pro-Air (asthma inhaler).
. Appointed member of UCB Convention Team in 2007 and 2008.
. Appointed Mentor for newly hired Sales Representatives-2008.
Pharmaceutical Sales Representative, Ventiv Pharma Services-Sanofi-Aventis
Pharmaceuticals- 05/05-04/06
. 02/2006- ranked 8th in the country.
. 2006 launch of Allegra-D24 hr: #1 in district in sales during first
three months of release.
. Responsible for effectively managing a territory and increasing market
share in the respiratory and pulmonology therapeutic areas.
. Experience calling on family and general practice providers,
allergists, pediatricians, ENT's, urgent care facilities and internal
medicine.
. Accountable for building rapport and fostering relationships with
providers.
. Organized and recruited providers for speaker programs and dinner
functions.
. Within first 3 months, the percentage of Nasacort AQ sales increased
from 90% to 98.7%.
. Achieved 101.8% of goal for Allegra within first quarter.
Manager/Service Team Leader, Wegman's Food Markets - 11/00-05/05
. Responsible for personnel and facility operations.
. Tasks included maintaining a high level of employee morale and
customer satisfaction.
. Team leader of 30 employees - conducting observations, writing reviews
and creating team challenges to foster performance.
Instructor/Trainer, 11/01-05/05
. Conducting and teaching the cashier training.
. Instructing the "Incredible Customer Service" Seminar for all
departments.
. Orchestrated the front-end schedule, as well as assisting with the
departmental schedules.
Benchmarking Coordinator, 11/04-05/05
. Assisting department heads with quarterly PowerPoint presentations,
which includes compiling and calculating figures, developing success
stories and preparing digital photos.
. Attending Benchmarking meetings, as a representative of the front-end.
ADDITIONAL AWARDS:
. Awarded $12,000 Scholarship from Lemoyne College.
. Received $20,000 Merit Scholarship from Ithaca College
. Wegman's Scholarship Recipient: 1996-2000
. Employee of the Month - numerous occasions throughout career with
Wegmans
ADDITIONAL INTERESTS:
. Fitness, nutrition, reading and sports
. Ran the Mountain Goat Race for the past four years
. Big Sister- 2010
Excellent references available upon request
Contact this candidate