Michael D. roach
Tulsa, Ok **136
Phone: 918-***-****
OBJECTIVE
To obtain employment which will allow me to utilize my
current skills and experiences while still moving forward
and advancing in a competitive and progressive company.
SUMMARY OF QUALIFICATIONS
. Numerous years in customer service.
. Long term employment in current positions.
. Motivated problem solver.
. Progressive management background.
. Independent contracted employee
EMPLOYMENT HISTORY
2000 - Present Tulsa World Publishing Co. Tulsa, Ok
. Independent Contractor - Delivers newspaper
to local businesses and weekly invoices and collects
for their sales. Reports and returns all applicable
paperwork and money to Tulsa World.
2001 - 2010 Urban Tulsa Weekly Newspaper Tulsa, Ok
. Circulation Director/Sales Asst. - Supervises all
aspects of Circulation Dept. including weekly
updating of route lists, auditing of routes,
evaluation
and hiring of new employees. Cold calls and
visits
local businesses weekly encouraging higher
distribution and gaining maximum exposure for
the newspaper as well as generating sales
leads.
1999 - 2004 Don Pablos Mexican Kitchen Tulsa, Ok
. Waiter / Trainer - Complete knowledge and experience
in all positions of a corporate restaurant.
1998 - 1999 S&J Oyster Bar and Restaurant Tulsa, Ok
. Waiter - Experienced waiter for an independent local
restaurant.
1997 - 1998 Veladi Ranch Steak House Tulsa, Ok
. Waiter / Manager - Progressed within company
through good customer service skills and a dynamic
work environment. Duties included scheduling staff,
shift management, resolving personnel and customer
issues, production, inventories, purchasing, as well
as any other considered corporate need.
1994 - 1996 Charlie Mitchell's Restaurant Tulsa, Ok
. Waiter / Manager - Numerous years in food service
industry leading to management skills and a great
understanding of the customer service business.
EDUCATION
1991 - 1993 Attended Memorial High School Tulsa, Ok
1994 Earned GED
PERSONAL
Birthdate: May 13, 1975
Birthplace: Tulsa, Ok
Family: Wife: Kristi Children: Hannah Cait, 15; Finn, 9;
Leif, 4