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Customer Service Manager

Location:
Lebanon, Ohio, 45036, United States
Posted:
May 25, 2010

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Joseph L. Cowgill

**** ****** ***** *****

Lebanon, Ohio 45036

(513) ***-**** Cell

abmrio@r.postjobfree.com

Human Resources Manager:

After reading your job description, I am confident that my skills and past experience would be the most

beneficial to your company because of my interest in the electronic/maintenance field and electric motors. I

would like the opportunity to use my skills in a more specialized career.

As you will notice on my resume, I have extensive experience and strong skills that are relevant to either

position. My particular expertise is in the Customer Service, Engineering / Maintenance Field and Electric

Motors. I strongly feel my talents could be valuable to your company in achieving its corporate goals.

I would welcome the opportunity to further discuss this position with you. If you have any questions or would

like to schedule an interview, please contact me by phone at (513) ***-**** or by e-mail at

abmrio@r.postjobfree.com. I am available for a personal interview anytime. I have enclosed my resume for you

to review and look forward to hearing from you in the near future.

Sincerely,

Joseph L. Cowgill

Joseph L. Cowgill

1373 Double Eagle Court

Lebanon, Ohio 45036

(513)***-**** Mobile

abmrio@r.postjobfree.com

SUMMARY

Proven Leader with extensive experience in Lean Manufacturing, quality systems, and EHS systems. The ability to establish positive

working relationships with both internal and external customers provides the opportunity to have an impact for the company.

Extensive experience working with the Public Utility, Paper, and Steel industries.

EDUCATION

Associate’s Degree, Electrical Engineering, Miami University

In Process of completing my six sigma certification

CERTIFICATIONS AND AWARDS

• Maintenance Mechanic Apprenticeship, Ohio State Apprenticeship Council of Ohio

• OSHA 10 Hr Class

• Static Stepless Crane Controls

• Electrical Controls Circuits

• EASA motor Mechanical Repair Fundamentals, DC Motor Fundamentals

• President’s Quality Award winner, Material Science Corp., 2003

EXPERIENCE

Belcan Engineering Service, Cincinnati, Ohio 10/09 – 2/10

Crane Technician / Motor Expert

• Inspect and troubleshoot cranes, gearboxes, and installs

Electric Motor Technologies, Cincinnati, Ohio 5/09 – 8/09

Regional Sales Account Coordinator

• Customer Service and Sales of electric motors, gearboxes, drives

Integrated Power Services, Hamilton, Ohio 11/07 – 3/09

Plant Superintendent

• Supervised 17 union personnel

• Led Safety and Quality Programs

• Preventative Maintenance of electric motors

• Training, scheduling and planning

• Troubleshooting and repair of electric motors and servos

Tampa Armature Works, Augusta, Georgia

Production Manager 6/07 - 11/07

• Supervised 16 personnel

• Led Safety and Quality Programs

• Training and scheduling

• Troubleshooting and repair of electric motors and servos

Rockwell Automation/Reliance Electric, Hamilton, Ohio 3/05 – 6/07

Plant Superintendent

• Supervised 15 union personnel

• Led the Safety, Quality (ISO 9001) Programs

• Training, preventative maintenance and repair

Interstate Brands Corporation, Cincinnati, Ohio 9/04 - 3/05

Engineering Supervisor

• Supervised 7 union maintenance personnel

• Member of Safety Committee

• AIB certification

Material Science Corporation ` 8/93 - 7/04

Engineering Materials and Solutions Group, Middletown, Ohio

Maintenance Repairman / Electronic Technician

• Experience with Reliance Drives, Allen Bradley and Rockwell PLC’s systems, Welding, and burning

• Participated in development of safety handbook and safety incentive program

• Maintained and calibrated equipment in wastewater treatment plant

REFERENCES: Available upon request



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