ANDY MAJETTE
*** ******** ***** ( Holly Springs, North Carolina 27540
919-***-**** ( abmric@r.postjobfree.com
FINANCIAL SERVICES MANAGEMENT / BRANCH MANAGEMENT
. Award-winning executive with more than 16 years of experience managing
and revitalizing key branches, districts, and product portfolios for
firms ranging from a top-rated insurance company to the 2nd largest bank
in the world.
. Effective communicator, with successful record of building and motivating
top-performing sales teams.
. Consistently outperform colleagues and exceed organizational goals.
. Experience spans real estate, personal and auto loans, and Credit Life &
Disability Insurance products.
AREAS OF EXPERTISE
Financial Services Management ( Branch & District Management ( Sales Team
Leadership ( Negotiations
Business Development ( Customer Relationship Management ( Multi-Million
Dollar Portfolio Management
Budget Management ( Sales Forecasting ( Audit Management ( Customer Needs
Assessment
Sales Presentations ( Performance Management ( Strategic Planning ( Program
Management
HR Management ( Recruitment ( Key Account Management ( Training &
Development
PROFESSIONAL EXPERIENCE
INSURANTI, INC., Raleigh, North Carolina ( 2008-Present
Provides of a wide range of top-rated health and life insurance products to
small businesses, self-employed, etc.
Insurance Agent / District Manager
Purchase leads from internet; call leads to determine insurance needs.
Scheduled appointments to make presentations; deliver face-to-face and web
presentations to customers on benefits of insurance. Complete applications
and submit to underwriting; provide any additional information if needed.
Review final approval / denial with clients for acceptance. Hire, train,
mentor, and motivate new agents.
. Ranked #1 District Manager (out of 16 District Managers) for first half
of 2009.
. Ranked #3 out of 125+ agents for self production of APV and #7 for self
production in applications sold in first half of 2009.
HSBC, NORTH AMERICA HOLDINGS, INC., Various Subsidiaries & Locations ( 1991-
2007
The 2nd largest bank in the world with 10,000+ employees and $2547B in
assets.
Branch Manager, HFC, Garner, North Carolina & Roswell, Georgia (2005-2007)
Managed 4 account executives and one sales assistant. Charged with growth
and retention of $46M portfolio of mortgages, personal, and auto loans.
Also cross-sold Credit Life and Disability Insurance products / Cards in
Branches. Held morning strategy meetings. Managed morning and early
evening phone programs for purpose of soliciting new loans. Met with each
staff member daily to review pipeline of applications and status of each.
Completed branch underwriting prior to sending loan applications to
underwriting department for approval. Also performed audit functions to
ensure branch was balanced for both loan and cash management purposes.
Shipped loan files to home office weekly. Hired, trained, and motivated
staff to ensure monthly goals were met and exceeded.
. Grew branch by $7.4M+ in 10 months (20% growth, 208% goal); ranked #1
branch in the district.
. Took over underperforming branch in 2006; increased real estate loan
production from an average of 3.2 to 7.0 RE loans per month in six
months.
. Ranked in Top 10 in Loan Account Gain and cards in branches numerous
months.
. Named Branch of the Month twice in 2007.
ANDY MAJETTE ( Page 2 ( abmric@r.postjobfree.com
HFC / HSBC GROUP, continued. . .
District Sales Manager, HSBC MANAGEMENT, Atlanta, Georgia (2003-2005)
Managed 10 branches with a sales force of 45 account executives and 10
sales assistants. Responsible for growth and retention of a $275M
portfolio of mortgages, personal, and auto loans. Cross-sold Credit Life &
Disability Insurance, and Cards in Branches. Designed monthly marketing
plans to drive sales production in all critical areas. Held weekly
conference calls reviewing results and areas needing improvement. Visited
various branches each week to perform audits and improve performance and
sales. Facilitated quarterly Branch Manager and Account Executive
meetings. Collaborated with various business units such as Underwriting,
Audit, Collections, and Appraisal/Title.
. Promoted numerous account executives and branch managers.
. Directed and monitored HR programs within district including succession
planning, staffing, employee relations, and performance management.
. Grew district by $17M+ annually in both 2003 and 2004.
. Achieved top PHL Life & Disability sales for division in 2004; also
ranked 2nd highest RE Life & Disability Sales for division in 2004.
. Awarded stock for being top producer.
Branch Manager, BENEFICIAL FINANCE, Savannah, Georgia; Raleigh &
Statesville, North Carolina (1993-2002)
Managed up to 10 account executives. Managed growth and collections on a
$35M portfolio of mortgages, personal, and sales finance loans. Held
morning strategy meetings. Led daily solicitation program to generate new
loans and grow office. Also administered daily phone program for account
executives. Worked with staff on field calls of delinquent accounts.
Handled all legal matters, foreclosures, bankruptcies, small claims court
and judgments on delinquent clients. Completed all final underwriting up
to branch limit of $150K. Completed branch underwriting on everything over
branch limit prior to sending to underwriting department. Conducted outside
sales with various merchants. Performed branch audit functions. Closed
loans in the branch ensuring all proper signatures were correct. Hired,
trained, motivated staff to ensure monthly goals were met and exceeded.
. Doubled size of initial branch in less than 3 years.
. Increased sales finance transactions from 10 to 125 per month.
. Recognized as Top 10 gainer in Loan Account Gain.
. Facilitated turnaround of 3 underperforming branches; transformed each
into Top 10 branches in division.
. Won Distinguished Achievement Award, 3 Tower Awards, stock options, and
free vacations.
. Received the first "Exceptional Audit" ever awarded to the Southern
Division of 105 branches.
Accelerated Management Program, Riverdale, Georgia & Durham, North Carolina
(1991-1993)
. Promoted to Branch Manager in 1993.
EDUCATION
Master of Business Administration
Bachelor of Science, Business Administration (Concentration in Finance)
East Carolina University, Greenville, North Carolina