Dana Lee Cogar
(H) 703-***-**** (M) 703-***-****
abmrhu@r.postjobfree.com
West Virginia University, Morgantown WV, Bachelor of Arts, English
SUMMARY
Senior marketing research executive with 20-year track record of bringing
the customer voice alive to shape decision-making at publicly traded
companies in the energy, healthcare, insurance, technology and
communications sectors. Experienced team and global program leader with
expertise in branding, new product development, segmentation and customer
satisfaction research. Recognized for bringing analytical insights to key
business challenges and building trust with internal and external
stakeholders.
SPECIALTIES
Strategy, branding, positioning, customer satisfaction, new product
development/refinement and concept testing, communications testing.
PROFESSIONAL EXPERIENCE:
Russell Research
Sr. Account Executive May 2008 -
Present
Identify marketplace opportunities, prospect and engage new clients,
develop proposals, design research programs, and manage the overall client
experience. Work with project managers and Research Managers to execute
project specifications and ensure quality results and service, within
budget, to clients.
Consult and partner with clients to design innovative research proposals
and programs which respond to clients' marketing challenges and support
their marketing, advertising and brand strategies.
Strong project management, analysis and interpretation of data.
EcoAlign (A marketing and advertising agency serving the energy sector)
Director, Market Research
November 2007 - April 2008
Developed innovative research methodologies designed to assessed impact of
media and marketing programs. Designed, managed, analyzed and presented
findings on quantitative and qualitative custom research in the Energy,
Renewable Energy and Sustainability space. Informed strategy and
positioning for clients across multiple disciplines and companies.
Identified, tracked and reported trends in the marketplace.
Revolution Health
Director, Market Research
Marketing & Strategy April
2006 - October 2007
Led strategy and research for the Revolution Health brand. Established and
guided pull-through of positioning and direct brand knowledge plans
covering primary and syndicated market research, competitive analysis and
trends tracking. Served as a strategic business partner with key internal
and external stakeholders across multiple disciplines to ensure that the
"voice of the consumer" shaped and supported strategic and tactical
planning for Revolution Health. Managed a staff of three.
Intelsat
Manager, Market & Customer Intelligence
Global Marketing & Strategy
November 2003 - April 2006
Supported in the development of relevant, clear, meaningful Brand/Image and
Marketing strategies for the corporation on a global scale. Led the
research department for global satellite communications company. Guided
business decisions across multiple disciplines using insights from primary
research, customer relationship activities and databases.
VeriSign/Network Solutions
Manager, Market Research & Analysis July 2002 - Nov.
2003
Developed and managed multiple primary research studies in support of all
marketing activities: development of new products, services, segment
growth, branding strategies and advertising campaigns. Tracked the
effectiveness and impact of large-scale advertising, marketing and
communications programs, helping to inform the overall strategies of those
departments. Oversaw a $1MM research budget.
Managed all phases of the research process for both qualitative and
quantitative studies.
Washington Gas
Sr. Specialist, Market Research Analysis June 1997 -
July 2002
Developed new products, services and segment growth, in conjunction with
Marketing, based upon new or expanded findings resulting from research.
Designed research programs to test effectiveness of corporate
communication, track corporate image, test new products, track satisfaction
levels and assist in identifying recommendations for program implementation
to acquire market share.
Managed all phases of the market research process.
Snyder Communications May 1996 - May 1997
Manager, Marketing Research
Developed comprehensive overviews of all media and marketing programs, the
research and research methodologies for each program. Managed each stage
of research, both qualitative and quantitative for all media, promotion and
cooperative sampling programs.
Conducted and presented research for Fortune 500 and 1000 clients
nationwide.
Hired and managed internal staff as well as outside market research
vendors.
GEICO January 1991 - May 1996
Market Research Analyst II
Developed and coordinated data content for various, key research/analysis
reports on new business prospects and advertising/media strategies.
Compiled comprehensive, competitive rating and pricing data/information for
primary market areas. Participated in strategic development for new market
segments and marketing programs, determined the methodology to evaluate the
results.
Account Re-Underwriter II
Reviewed and evaluated policies in a region comprising 25 percent of all
GEICO homeowner policies. Assessed policy profitability and determined
renewal status.
Meson de Mesilla Bed and Breakfast Inn May 1989 - December 1990
Manager
Oversaw the daily operation of a 14 room B&B and its gourmet restaurant.
Responsible for hiring, training, evaluating and overall supervision of 15
member staff.
Memberships / Volunteer
American Marketing Association, American Research Association, Junior
Achievement