JOSEPH M. FRIEDMAN
**** ****** ****** 805-***-****
Simi Valley, California 93063 abmrgw@r.postjobfree.com
OBJECTIVE
Seeking a position in RETAIL MANAGEMENT where my leadership abilities,
interpersonal and organizational skills, business and accounting education,
and extensive retail operations experience will be effectively utilized.
SUMMARY OF QUALIFICATIONS
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Over 15 years of strong and diverse experience in HIGH-VOLUME RETAIL
MANAGEMENT, involving:
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DAILY OPERATIONS MANAGEMENT
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PROFIT & LOSS RESPONSIBILITIES
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BUDGET and PAYROLL MANAGEMENT
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SIGNIFICANT REVENUE and PRODUCTION INCREASES
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NEW STORE OPENINGS
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REORGANIZATIONS and TURNAROUNDS
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MERCHANDISING and DISPLAYS
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CUSTOMER RELATIONS
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HIRING, SCHEDULING, and SUPERVISION
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CROSS-TRAINING and RETRAINING
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POLICIES & PROCEDURES
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SALES REPORTS and FORECASTS
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ORDERING and INVENTORY CONTROL
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SHRINKAGE and LOSS PREVENTION
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TROUBLESHOOTING and PROBLEM-SOLVING
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Proven business-growth skills: Increased Big Lots' revenue by 68% over two
years; earlier, reorganized production at Goodwill store, resulting in 28%
sales growth.
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Achievements for Big Lots recognized with three awards for Productivity and
two awards for Customer Service.
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Computer-literate in Word; Internet skills. 10-key by touch.
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A dedicated, goal-oriented, adaptable, and conscientious leader with
outstanding communication and motivation skills, capable of working
independently and in a team setting.
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FRIEDMAN, Joseph M. (Page 2 of 2)
PROFESSIONAL EXPERIENCE
2003-2008 BIG LOTS; Camarillo, California
Store Manager (2004-2008)
Assistant Store Manager (2003-2004)
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Managed P&L responsibilities for retail store with 35-40 employees, growing
annual
revenues from $3.2 million to $4.9 million.
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Restaffed and retrained personnel; conducted daily 15-minute staff meetings
to
motivate employees and improve customer service. Increased productivity by
100%
in getting incoming freight onto the selling floor.
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Designed non-planogram merchandising to maximize sales; managed policies
and
procedures, safety, ordering and inventory control. Processed payroll.
2000-2003 GOODWILL INDUSTRIES, INCORPORATED; Sherman Oaks, California
Store Manager
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Responsible for daily store operations, including hiring, training,
scheduling and
supervising 12-14 employees. Improved inventory processing, resulting in
28%
increase in sales volume.
1996-2000 OFFICE MAX; Granada Hills, California
Assistant Manager (1998-2000)
Receiving Manager (1996-1998)
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Supervised 25-30 employees for office supply store, including shift
scheduling and
training in corporate policies and procedures, customer relations.
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Merchandised entire store. Conducted P&L analyses, inventory control.
Prior: CIRCUIT CITY; Northridge, California
Operations Manager
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Managed daily operations for store with 60 employees and $17-18 million in
annual
sales; responsible for coordinating all warehouse activities.
EDUCATION
CALIFORNIA STATE UNIVERSITY NORTHRIDGE; Northridge, California
Bachelor of Science degree in Business
PIERCE COLLEGE; Woodland Hills, California
Associate of Arts degree in Accounting
SEMINARS
Circuit City Management Program
Sexual Harassment and Diversity Awareness
OTHER LANGUAGES
Some Spanish