Sales Customer Service

Brenda Jackson

**** ********* *****

Flower Mound, TX 75022 Home: 972-***-****

abmrg0@r.postjobfree.com Mobile: 972-***-****

President, VP, General Manager

. Wireless communications industry: Motorola, EFJohnson, Raytheon,

Tait Electronics.

. Technologies: SaaS, GIS, AVL, 3G, Land Mobile Radio, Microwave,

Satellite, Computer Aided Dispatch, Broadband, Wi-Fi, Surveillance

Solutions.

. Sectors; Federal, State and Local, Public Transportation, Public

Safety, Utility, Hospitals.

. Geographic Experience; Global with an emphasis on North and South

America, Asia Pacific, Eastern and Western Europe, North Africa and

Saudi Arabia

. Directed Sales, Indirect Channel, Business Development Marketing,

Product & Portfolio Strategy, and Customer Service.

. BS, Pacific Western, MBA, Madison.

Professional Summary

Tait Electronics: Sr. VP Global Public Safety

Christchurch, NZ - Houston, TX

2008 -2010

Strategy development for Federal, National, State and Local Governments

worldwide focusing on Public Safety

. Developed Global and Regional strategic plans for the Public Safety

Sector

. Led implementation and global alignment of Regional Business to the

strategy with measurable objectives

. Identified and managed key partnerships

. Provided expertise to Regional Business Operations and Board (is this

the Tait Board of Directors regarding government procurement

processes

. Drove product and services roadmap to serve market needs

EFJohnson: Senior Vice President, Sales and Marketing

Irving, TX 2004

- 2008

This $130M land mobile communications business provides two-way RF products

and systems for mission-critical public safety, federal government and

enterprise customers. Led all operational functions (Sales, Marketing,

Customer Service, Systems and Product Strategy) and reported to CEO and COO

of the publicly held corporate entity.

. Generated $340M in orders over 3 years (from a $50M/year base),

including the two largest orders in the company's history. Built

backlog to 9 times 2005 levels.

. Doubled revenues in 3 years, from $61M in 2004 to $130M in 2007.

. Improved cash flow from a negative $30M to a positive $4.5M during

tenure.

. Restructured organization, developed and documented processes for

operations, and relocated company to Texas.

Raytheon: Director - Homeland Security

Garland, TX 2002 - 2003

Launched a start-up business within Raytheon. Led the strategy for

creating new business sector in State and Local Government and Federal

Homeland Security.

. Developed the blueprint for launching a wholly owned commercial

business. Created the business plan and marketing strategy. Gain buy

in from the CEO and President .

. Developed and implemented distribution strategy.

. Successfully drove the acquisition of an industry-leading technology

company.

. Implemented successful marketing strategy, which resulted in branding

of First Responder Solutions for Raytheon. This product became the

flagship product for Raytheon's Homeland Security business.

. Created multiple indirect channels, a VAR organization and a

Manufacturers Representative organization.

. Developed the corporations compensation plans including a sales

incentive program, an executive bonus program and a key contributor

plan.

Motorola, Inc: Director Global Telecom Group, Sales Manager

Schaumburg, IL and Ft Worth, TX

1981 - 2002

Roles included business (P&L) management and leadership of Sales and

Marketing functions. All positions reported to the sector responsible for

Land Mobile Communications and Cellular (RF products, software solutions

and systems)

. Directed corporate strategy for major client in a highly matrixed

environment.

. Leveraged influence across 6 independent sectors to create a customer

satisfaction strategy

. Created processes to enable a coordinated communications plan of a

client/supplier partnership.

Area Manager

Utility/Telecom/ Transportation Market

. U.S. distribution team selling voice, data and software to major

Utilities, Telcom and Transportation agencies. Directed 12 senior

sales people, in 25 states, with $28M annual revenue.

. Provided vision and direction to reposition sales team to capitalize

upon changes in technology and market deregulation.

. Ensured business development resources were used effectively and

efficiently to convert opportunities into new business.

Trade Area Manager

Public Safety

. Texas and Oklahoma, responsible for direct, indirect, and service and

sales of 35 people and $40M annual revenue from two-way voice and data

solutions and services.

. Developed and implemented strategy for sales to all markets in a

geographic area.

. Coached and trained mid-level sales persons in technology and sales

skills.

. Implemented Continuous Improvement culture that improved customer

satisfaction while reducing operating cost.

Data Sales Executive

. Increased sales by 427% over a 3 year period.

. Sold Wireless Data Solutions to Governments, Utilities, Telecom,

Transportation and Commercial Business.

. Founded Texas Chapter of Women in Wireless and served as President for

2 years.

. Volunteered time freely to participate in task forces and committees

both at work and outside work.

. Founded and organized Motorola's support for the Dallas Children's

Advocacy Center.

Professional Activities

International Association of Chiefs of Police - Communications Committee

Member

National Public Safety Technology Committee (NPSTC) - Committee member

volunteer

Member of AFCEA, IACP, APCO, CACP, Digital Government, Digital Cities

Board of Directors, Irving TX Chamber of Commerce

Education

Master of Business Administration, Business - Madison University

Bachelor of Science, Management of Information Systems - Western Pacific

University

Certification Executive Management Institute - Southern Methodist

University

Business Management (18 week program)

Certifications - Miller Heiman - Strategic Selling, Consultative Training,

Large Account Management, SPIN, Six Sigma, Microsoft CRM, Salesforce.com,

Project Management Institute, Managers of Managers

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