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Customer Service Administrative Assistant

Charlotte, North Carolina, 28210, United States
May 25, 2010

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Melinda D. Robinson Contact

Mobile : 704-***-****

E-mail :


**** ******* ***** **. ***. 1115 Charlotte, NC 28210



To obtain a recruiting role within a socially responsible organization.


April 1st 2010

Key Skills

Proficient in a vast array of professional and technological skills, including:

Customer Service


Microsoft Office Programs


Retail and Food Service

Public Speaking and Written

MS Excel, Word, Outlook

Software Installation


2006 to 2008

Bachelor's Degree - Business Management, Magna Cum Laude

Johnson & Wales University, Charlotte, NC

2004 to 2006

Associate's Degree - Business Administration, Magna Cum Laude

Johnson & Wales University, Charlotte, NC

Work Experience

YWCA Central Carolinas- Charlotte

Full-Time (Salaried)

Administrative Assistant

February, 2009 - June 2009

Provided administrative support to two transitional housing programs;

Served as a representative on the Data Management and Research Committee;

Oriented and coordinated volunteers based on their interest and abilities;

Northwestern Mutual Financial Network- Charlotte

Full-Time (Salaried)


June, 2008 - October, 2008

Sourced for diverse candidates by pre-screening resumes and leads;

Administered candidate assessments and prepared interview materials;

Interviewed candidates and considered offers for those who provided a mutual fit;

Northwestern Mutual Financial Network- Charlotte

Part-Time (Hourly)

Training Assistant

November, 2006 to June, 2008

Created and updated Financial Representative progress reports and tracking tools;

Provided general assistance to the recruiting department;

Updated and revised the agency intranet as an intranet administrator;

Victoria's Secret- Charlotte

Part-Time (Hourly)

Fitting Room Specialist

August, 2005 to August, 2007

Engaged the client, determined her needs and prescribed a custom solution;


English (Fluent)

Spanish (Beginner)

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