Technical Writer Software
Resume:
MARSHA E. GEORGE
Long Beach, California 90805
email: abmrf1@r.postjobfree.com
_____________________________________________
TECHNICAL WRITER
An experienced technical writer with in-depth experience in various aspects
of the computer software industry, computer hardware, mortgage, and retail.
Expertise includes writing user, reference and installation manuals,
collaterals, and software specifications. A detail-oriented, self starter
who has the ability to work independently or as a member of a team to
interview, learn, research, and document.
Key competencies include:
> Writing, Editing and Revising Software User and Installation
Documents
> Writing Policies and Procedures
> Writing and Editing Hardware and Software Specifications
> Creating Product Instruction Manuals and Marketing Collaterals
> Publishing Online and Help (using HTML, HotMetal and Sharepoint)
> Developing Training and Courseware
> Creating User Manuals for Computer Hardware and Software
> Developing Operations and Maintenance Documentation
> Writing Home Loan Product, Program and Pricing Documents
> Working with Engineers, Programmers, SMEs, Users and Colleagues
PROFESSIONAL EXPERIENCE
Reliance Steel & Aluminum Co. Cypress, CA 8-2009 to Present
Technical Writer, IT Contractor
Created new format and wrote and edited various help desk, IT user and
sales person procedures for corporate IT. Utilized Windows XP, Microsoft
Word, Visio, Excel and Snagit.
99 Only Stores, Commerce, CA 5-2007 to 4-2009
Technical Writer, Information Technology
Created and edited various HR and IT user policies, procedures, training
communications, software specifications, software manuals for corporate and
stores. Utilized Windows XP, Microsoft Word, Visio, Publisher, Snagit,
Sharepoint and Captivate.
Marsha George
Page 2
Washington Mutual, Irvine, CA 8-2005 to 5-2007
Technical Writer, Home Loans
Created and edited various types of product and program communications,
announcements and manuals for in-house and outside brokers. Used Windows
XP, SharePoint, Microsoft Word and Info Mapping for writing and verifying
software.
IMRON Corporation, Irvine, CA 6-2005 to 8-2005
Technical Writer, Contractor
Wrote and edited administrator's manuals and technical specifications for a
security control system. Used Windows XP and Microsoft Word for writing and
verifying software.
Rockwell Collins, Inc. Tustin, CA 2-
2005 to 8-2005
Technical Writer, Contractor
Developed, wrote and edited hardware and software design specifications,
requirements specifications and functional descriptions for procedures
manuals for Airshow. Used Windows NT and Microsoft Word, Excel, Visio, and
AutoCad for writing and revising text and images.
DirecTV, Inc. El Segundo, CA
10-2004 to 12-2004
Technical Writer, Contractor
Developed and wrote procedure manuals for the tax reporting system and the
distributor commission payment programs. Used Sarbanes Oxley GAP report for
identifying missing or incorrect documentation, interviewing programmers
and writing new procedures to fill in the documentation gaps. Used Windows
NT and Microsoft Word, Excel and Visio for writing and capturing images.
Peerless Systems El Segundo, CA 9-2004
to 10-2004
Technical Writer, Contractor
Identified, developed, wrote, and revised three different operations
manuals for a controller for Konica Minolta copiers. Used Windows NT,
Microsoft Word and Excel for writing and capturing images.
Wyle Laboratories El Segundo, CA 5-
2004 to 9-2004
Technical Writer, Contractor
Developed, wrote, and revised operations, maintenance, training, security
and procedures documents for a thermal vacuum chamber for Raytheon. Used
Windows NT, Microsoft Word and Excel for writing and capturing images.
Nostrum Associates Long Beach, CA 8-2003
to 1-2004
Technical Writer, Contractor 4-2005 to 5-2005
Developed, wrote, revised and edited a Toshiba user training manual as well
as help panels for a Toshiba publication ordering system.
Marsha George
Page 3
MSC Software Corporation Santa Ana, CA 12-1996 to
8-2002
Technical Writer, Senior / Software and Marketing
Developed, wrote, revised and edited CAE software including User's Guides,
Reference Manuals, Installation Manuals, Marketing Collaterals, converting
HTML online help. Used FrameMaker, Windows NT and HotMetal for writing,
illustrating and verifying software. Used Microsoft Word and PowerPoint for
creating marketing collaterals.
McDonnell Douglas Technical Services Long Beach, CA 5-1996 to 12-1996
Technical Writer, Senior (Contractor)
Developed, wrote, revised and edited Unigraphics training courseware. Used
Unigraphics, CAST, CADTRAIN, Microsoft Word and Excel.
Northrop Grumman Corporation Pico Rivera, CA 11-1987 to 5-1996
Programmer Analyst Specialist, Senior Secret Clearance
Developed, wrote, revised and edited CAD/CAM user, reference and
installation manuals. Learned NCAD, NCAL, and CADAM for creating
illustrations and checking software. Created and used Interleaf, IBM Script
(GML) and Snagit for documenting graphics systems.
Douglas Aircraft Company Long Beach, CA 1987 to 1987
Computing Engineer
Developed, wrote, revised and edited user and reference manuals. Learned
and used CAD systems for creating illustrations and checking software. Used
IBM Script (GML) for documenting graphics systems.
Unigraphics Solutions Cypress, CA 1982
to 1987
Business Planning Analyst/Technical Writer
Developed, wrote, revised and edited Unigraphics user and installation
documentation, hardware and software pricing and contracts manuals and
bulletins. Learned and used Microsoft Word, Excel, Unigraphics.
Fluor Corporation Irvine, CA 1975 to 1982
Technical Writer
Developed, wrote, revised and edited user, reference, and installation
manuals. Used IBM Script (GML) for documenting systems.
EDUCATION
CSU - Dominguez Hills - Business Major (Senior Status)
CSU - Dominguez Hills - Completed Web Design Certificate Classes
(Dreamweaver, HTML and Fireworks)
Professional Development: Numerous seminars and workshops for technical
writing and editing.
Contact this candidate