Amy C. Miller
Franklin Park, NJ 08823
abmrew@r.postjobfree.com
Objective: I am seeking a challenging position in the field of sales,
marketing, project management or customer service, with a progressive
environment in which I will be able to utilize such qualities as
leadership, motivation and creativity.
Education:
Keller Graduate School Online, Illinois. Graduated 12/06 with Masters in
Project Management
University of Phoenix Online, Phoenix, Arizona. Graduated 5/02 with Masters
in Business Administration
Marywood University, Scranton, Pennsylvania. Graduated 12/98
with BS in Marketing
Experience
Nitto Denko America, Inc., 300 Frank W. Burr Blvd., Teaneck, New Jersey
Sales Administrator, 8/09 till Present
. Work closely with customers on Purchase Orders and follow up
. Work with Sales Rep on Sales Reports and price quotations
. Place orders for both domestic and international customers
. Respond to customer inquires, requests, researches and resolve
customer problems
. Track customer material usage, stock and forecast
. Prepare documentation for return authorization, credit and debit memos
and material transfers
. Update customer master, product master and pricing
. Maintain price list, purchase order status, sales history, customer
stock level, forecasts, and other sales related reports
. Administrative duties with customers
. Perform market by researching competitors and customers
. Assist in Marketing activities
. Meet key customers
. Coordinate special projects like budgets
. Assist other personnel and Sales Support
Print-Tech, 1154 Rt. 22 West, Mountainside, New Jersey
Project Manager/Customer Service Rep., 8/07 till 2/09
. Data Entry of job specifications to generate quotes and work orders
. Work as liaison between the sales and production teams
. Contact vendors for supplies and in outsourcing situations
. Manage Work In Process and other reports to maximize efficiency
. Understanding of the organization's strengths and limitations
. Ensure Quality Control with every job
. Job Scheduling
. Attending Daily Production Meetings
. Sales Reports for Sales Reps and CSRS
. Monthly reports for Sales Manager/Owner
. Reports for Prepress Work and Monthly Work Up for Pre Press Work For
Production Manager
. Follow up with every job to make sure the progress throughout the
company with every department
2 Temp positions within 1 year:
Working at ETS, Ewing, New Jersey - helping with projects and testing
Typing and data work at Pharmacy Company
Mega Brands America, 6 Regent St., Livingston, New Jersey
Analyst, 12/05 till 3/06
. Get Multimedia print data for ads and take pictures of products for
ads
. Do Forecasting
. Develop Forecasting Spreadsheet
. Prepare Quote Sheets
. Order Management
. Track and Trace Orders
. Send out samples
. Prepare weekly POS sales reports
. Prepare New POS Report
. Develop and Prepare Status Reports
. Check Inventory
. Work with sales person and companies on samples and orders
. Enter Product Information into different customers websites
Novembal USA, Inc., 3 Greek Lane, Edison, New Jersey
Customer Sales Support Coordinator, 3/05 till 8/05
. Enter orders for Edison and Mexico into Excel Spreadsheet and into
data system called Scala and confirm with customer
. Send out Sample Plastic Bottle Caps
. When a Complaint is mentioned enter it into Excel Spreadsheet and
create a Claim Form
. Communicate with Mexico Warehouse and Customer about Orders
Phillips Van-Heusen, 1001 Frontier Road, Bridgewater, New Jersey
Vendor Relations Coordinator, 10/00 till 8/04
. Enter pertinent and critical information into various computer systems
to create ASN's (Advanced Shipment Notices)
. Follow up with distribution centers to ensure timely ASN receipt and
permit efficient receiving of merchandise
. Communicate with import traffic, warehouse and merchandising
departments as necessary to endure facilitating the entire receipt
receiving process
. Monitor and measure vendor compliance to PVH standard procedure, issue
reports and prepare non-compliance documentation
. Enter all non-compliance charges issued by multiple distribution
centers, consolidators and the ASN department into an Access database
. Train new employees on the new computer system
. Attend weekly meetings notifying the consolidators of problems that
they have created with their ASN's
. Update Company Website each month with new store addresses and make
changes when needed
Ekornes, Inc., 500 Memorial Drive, Somerset, New Jersey 08873, 2/99 till
10/00
Admin. To Sales Manager, 1/00 till 10/00
. Maintained sales budgets from dealers and reps each month
. Developed and implemented dealer performance tracking system
. Developed and implemented dealer agreements for misc. contests, etc.
. Developed productivity reports for warehouse and factory shipments
. Communicated with sales, marketing, customer service, consumers, and
warehouse departments
. Developed and implemented demographic information system
Marketing Assistant, 2/99 till 12/99
. Fulfilled demand for marketing supplied and materials from warehouse
to dealers
. Wrote and executed the company newsletter written 4 times a year
. Coordinated response to consumer inquiries
. Maintained inventory of company inventory
. Coordinated semi-annual trade shows in High Point, North Carolina
. Assisted in arranging and participated in Regional Sales Meeting and
company school
. Kept outside sales representatives and inside customer service
informed regularly about updated products and marketing material
Computer Skills:
Proficient in Word Perfect, Word, Access, Excel and Power Point, ACT,
AS400, Printers Plus, Sales Logix, JDE