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Customer Service Sales

Location:
Memphis, Tennessee, 38125, United States
Posted:
May 26, 2010

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Turner Holland

**** ****** **** **

Memphis, TN *8125

901-***-****

901-***-****

abmrco@r.postjobfree.com

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CAREER OBJECTIVE

To obtain a position where I can utilize my sales experience in a business

environment.

___________________________________________________________________

TECHNICAL SUMMARY

Highly Proficient in Microsoft Word, Excel, Power Point, and Internet.

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EXPERIENCE

03/2010-Present

Itt Tech

Educational Recruiter

. Conduct face-to-face interviews, telephone interviews and e-mail

correspondence to prospective students to determine their educational

needs, concerns and interests.

. Responsible for facilitating orientation and Registration day

activities.

. Closely assist and mentor students through admissions process.

. Verbally communicate approved presentations to promote programs to

prospective adult and high school students.

. Actively generate personal referrals.

. Participate in school retention efforts maintaining productive contact

with his/her active students through graduation.

. Actively participate in special recruiting promotional activities.

08/2008-02/2010

Hertz Rental Car

Assistant Manager

. I further the branches growth and profitability through capturing

reservations, qualifying the reservation and utilizing the rental

qualification guidelines and rate quotes in accordance with the rate

menu.

. Present ancillary products to the renter by clearly explaining the

features and benefits of all optional products.

. Make contacts with the referral source, work to further the company's

growth through our local marketing efforts.

. Maintain good communication skills, friendly personality, professional

appearance and positive attitude in every interaction with the

customers all of the time.

. Train and develop employees on Hertz policies and procedures, as well

teaching them sales techniques and customer service skills.

04-2006-08/2008

Lincare

Service Representative

. My duties are to deliver and set-up medical equipment and supplies.

02/2005-04/2006

Rent-A-Center, Memphis, TN

Account Manager

. I assist customers in obtaining merchandise that will fit their budget

and that coincides with their pay period.

. I also call on past due accounts on a daily basis. I set up pay plans

and arrange for pick-up for merchandise in the event of non-payment.

07/2003-04/2005

Federal Express, Memphis, TN

Material Handler

. I load and unload aircraft.

01/1999 - 04/2003

Internal Revenue Service, Memphis, TN

Customer Service Rep

. Knowledge of individual and business tax laws the, collections

techniques, enforcement actions, regulations, practices, tax forms,

notices, bills, and other documents to identify the nature and scope

of problems or issues to give the taxpayer options to solve their

case.

01/2000 - 03/2000

Oak Express, Memphis, TN

Management Trainee/Sales Rep.

. To help our customers find the right piece of furniture to fit their

needs and budget. By explaining to them the features and benefits of

all our products.

04/1997 - 07/1998

Roadhouse Grill, Jackson, MS

Server

. As a sever I made my guest of the restaurant feel welcome and at home

while I told them the features and benefits of our restaurant.

07/1996 - 04/1997

Lonestar Bar and Grill, Jackson, Ms

Server

. As a sever I made my guest of the restaurant feel welcome and at home

while I told them the features and benefits of our restaurant.

07/1995 - 01/1996

Kids Foot Locker, Jackson, MS

Sales Person

. Provide customers with the most beneficial shoe to fit their needs and

budget.

04/1992-01/1994

Libertyland Amusement

Ride Supervisor

. I supervised the ride operators to insure they were being operated in

a safe manner.

. While I maintain a great attitude toward our guest of the park.

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EDUCATION

12/2007 Tougaloo College, Tougaloo, MS

B.S. in Economics.

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EXTRACURRICULAR ACTIVITIES

Alpha Phi Alpha Frat. Inc.

NAACP

MPACT

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REFERENCES

Available upon request.



Contact this candidate