Turner Holland
Memphis, TN *8125
abmrco@r.postjobfree.com
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CAREER OBJECTIVE
To obtain a position where I can utilize my sales experience in a business
environment.
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TECHNICAL SUMMARY
Highly Proficient in Microsoft Word, Excel, Power Point, and Internet.
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EXPERIENCE
03/2010-Present
Itt Tech
Educational Recruiter
. Conduct face-to-face interviews, telephone interviews and e-mail
correspondence to prospective students to determine their educational
needs, concerns and interests.
. Responsible for facilitating orientation and Registration day
activities.
. Closely assist and mentor students through admissions process.
. Verbally communicate approved presentations to promote programs to
prospective adult and high school students.
. Actively generate personal referrals.
. Participate in school retention efforts maintaining productive contact
with his/her active students through graduation.
. Actively participate in special recruiting promotional activities.
08/2008-02/2010
Hertz Rental Car
Assistant Manager
. I further the branches growth and profitability through capturing
reservations, qualifying the reservation and utilizing the rental
qualification guidelines and rate quotes in accordance with the rate
menu.
. Present ancillary products to the renter by clearly explaining the
features and benefits of all optional products.
. Make contacts with the referral source, work to further the company's
growth through our local marketing efforts.
. Maintain good communication skills, friendly personality, professional
appearance and positive attitude in every interaction with the
customers all of the time.
. Train and develop employees on Hertz policies and procedures, as well
teaching them sales techniques and customer service skills.
04-2006-08/2008
Lincare
Service Representative
. My duties are to deliver and set-up medical equipment and supplies.
02/2005-04/2006
Rent-A-Center, Memphis, TN
Account Manager
. I assist customers in obtaining merchandise that will fit their budget
and that coincides with their pay period.
. I also call on past due accounts on a daily basis. I set up pay plans
and arrange for pick-up for merchandise in the event of non-payment.
07/2003-04/2005
Federal Express, Memphis, TN
Material Handler
. I load and unload aircraft.
01/1999 - 04/2003
Internal Revenue Service, Memphis, TN
Customer Service Rep
. Knowledge of individual and business tax laws the, collections
techniques, enforcement actions, regulations, practices, tax forms,
notices, bills, and other documents to identify the nature and scope
of problems or issues to give the taxpayer options to solve their
case.
01/2000 - 03/2000
Oak Express, Memphis, TN
Management Trainee/Sales Rep.
. To help our customers find the right piece of furniture to fit their
needs and budget. By explaining to them the features and benefits of
all our products.
04/1997 - 07/1998
Roadhouse Grill, Jackson, MS
Server
. As a sever I made my guest of the restaurant feel welcome and at home
while I told them the features and benefits of our restaurant.
07/1996 - 04/1997
Lonestar Bar and Grill, Jackson, Ms
Server
. As a sever I made my guest of the restaurant feel welcome and at home
while I told them the features and benefits of our restaurant.
07/1995 - 01/1996
Kids Foot Locker, Jackson, MS
Sales Person
. Provide customers with the most beneficial shoe to fit their needs and
budget.
04/1992-01/1994
Libertyland Amusement
Ride Supervisor
. I supervised the ride operators to insure they were being operated in
a safe manner.
. While I maintain a great attitude toward our guest of the park.
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EDUCATION
12/2007 Tougaloo College, Tougaloo, MS
B.S. in Economics.
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EXTRACURRICULAR ACTIVITIES
Alpha Phi Alpha Frat. Inc.
NAACP
MPACT
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REFERENCES
Available upon request.