LaShann C. Adams
PO BOX *****
E-mail: abmrci@r.postjobfree.com
EMPLOYMENT
OBJECTIVE: A part-time position that is challenging and gives me an opportunity
to better my skills in those areas required for this position.
EDUCATION:
SEP. 2009- ITT TECHNICAL COLLEGE
Present Baton Rouge, LA
Major: Network Specialist- Certifications: A+, MCP, Dell multi-
certifications.
JAN. 2002- LOUISIANA TECHNICAL COLLEGE
DEC. 2004 Baton Rouge, LA
Major: Network Specialist- Certifications: A+, MCP, Dell multi-
certifications.
MAY 1997- LOUISIANA STATE UNIVERSITY
MAY 1999 Baton Rouge, LA
Major: Computer Engineering
SKILLS
My skills consist of doing maintenance on some copiers, cash
registers, and printers. Familiar with all computers, able to build
and repair any hardware and software to PC Computers, and
Microsoft Office Programs, Windows 9X, ME, XP & 200X, and
soldering electronic components to a circuit board. Also able to
setup and troubleshoot small networks (wired and wireless). Also
have Dell certificates.
WORK EXPERIENCE:
FEB 2006- Network Specialist,
PRESENT East Baton Rouge Parish School Systems
Baton Rouge, Louisiana
Duties include: Performs installation, configuration, operation and
1
2 maintenance of local area and wide area networks. Troubleshoots
3 computers, printers, hardware and all other related peripherals.
Deployment of the Win XP operating system on over 100 PCs.
Hardware and Software upgrades. Troubleshoot login issue on
NetWare 4 and up. Migration of servers’ software to new servers.
Diagnose hardware issues with dell PCsand laptops.
JULY 2004- PC Technician-Contractor,
PRESENT Sapient Solutions, Inc./Onforce Inc.-online services with CompUSA
Baton Rouge, Louisiana
Duties include: Deployment of the Win XP operating system on
over 100 PCs. Hardware and Software upgrades. Basic
troubleshooting of common issues on PC’s and networking wired
and wireless. Hard drive swaps, memory upgrades, motherboards
replacements, power supply replacements, video cards install and
replacements, software upgrades with windows to xp to vista.
Setup wired and wireless of 2 or more pcs and laptops. Install
software and training on software.
JUNE 2003- Tech Support Rep.,
FEB 2006 Cingular Wireless
Baton Rouge, Louisiana
Duties include: technical troubleshooting of common issue of
cellular phones, internet access from wireless devices using cell
towers, typing, billing, data entry, and customer service.
MAY 1999- Account Associate-Site Management,
JULY 2002 Xerox
Baton Rouge, Louisiana
Duties include: manage one major account with minor sites (sub-
accounts), which includes: Data entry, typing, customer service,
trainer of certain positions, answering telephones, XCAM, billing,
inventory control, operation and technical support on copiers.
OCT.1997- Small Business Sale/upgrade Rep./Repair technician,
JAN.1999 CompUSA
Baton Rouge, Louisiana
Duties include: data entry of applications and invoices for accounts,
typing, answering telephones, billing, and technical support advice.
Also customer service and cashier skills. Computer hardware and
software installs and upgrades. Installation of memory, harddrives,
media drives, video cards and software- windows, office, and
antivirus.
INTERESTS: Mathematics, Computers, and Craft Works.
REFERENCES: Furnished upon request.