Timiki M. White
Waterbury, CT 06706
abmrbk@r.postjobfree.com
Summary: To acquire a position within a corporation that embraces
professional growth and can provide an opportunity to work cooperatively
with skilled professional to future advance company goals.
. Dependable, professional, accountable, adaptable team player and
leader with the highest degree of integrity.
. Extensive experience working in Credit & Collections.
Career Profile
Hitachi Capital America August
2008- Present
Asset Management Analyst & Supervisor of Collections
. Manage, train and evaluate the collection team of five.
. Oversee the timely, accurate and reliable of daily cash, proper aging
of past due accounts, and appropriate initiation of collection
activities
. Manage third-party collections activity, and repossession efforts
. Manage month-end close activities as they relate to proper disposal of
accounts
. Handle portfolio of accounts 60+ days outstanding
. Resolution 10% on a monthly basic
. Repossession of units beyond resolution
. Analyze delinquency report on a weekly basic
. Work with external repossession agencies, insurance companies, law
firm, dealers, and collection agencies towards total resolution
. Approve and prepare payment extensions, interest request, and
refinancing options upon request
. Help and assist with early collections efforts towards complete
resolution
. Oversee and assist other departments as required or needed
. Continuous communication with internal/external customer
Hitachi Capital America
Senior Collector & Workout Analyst May
2007-August 2008
. Resolution of DSO by 5% to 10% on a monthly basis
. Constantly increasing cash flow by10-15% by resolving delinquent
accounts
. Collections calls on all HCA accounts (portfolio 500 plus accounts)
DSO 61 days plus
. Provided quality customer service calls to identify and resolve
delinquency, discrepancy, and payment in full.
. Prepared demand, default and lease termination notices
. Approved and prepare payment restructure request (T-Value)
. Negotiated new payment arrangements and settlements to resolve
delinquency
. Prepare and place accounts with outside collections agencies, and for
repossession
. Work closely with the Credit Dept to resolve disputed credit items
(late fees, property taxes, repossession fees etc.)
. Provided timely feedback regarding service failures or customer
concerns
. Assisted in early collections efforts of deficiency balance accounts
(DSO 1-60 days)
. Provided training as needed for existing collections staff as well as
training new hires
Archivesone, Inc
Collections Analyst April 2005-
May 2007
. Provided single point of contact for customer in designated portfolio
assignment
. Ensured and maintained the financial integrity of the assigned
portfolio
. Analyzed and resolved problems by cy coordinating with the appropriate
departments
. Responded to external and internal inquiries regarding account
. Maintained detailed records of all collection activity
. Posted cash, customer billings, resolved discrepancies (taxes, short
payments, fuel charge)
. Responded to Chapter 7 and 11 filings
. Prepared accounts receivable reserve
. Processed credits, debits, and account deductions (posted to general
ledger)
. Processed bad debts write off & reserves
. Implemented service hold
. Ran Accurint and D&B reports
. Provide training as needed for existing collections staff as well as
training for new hires
Boise Cascade Office Products
Financial Services I & II August
1998- May 2005
. Increased cash flow by 10% quarterly
. Maintained an assigned portfolio of 1500 plus accounts
. Collection calls in excess of 300 per month
. Negotiated resolution of delinquent accounts
. Processed rebates, credits, special billing, contract pricing, and
account deductions
. Visited current and new customer for billing needs
. Trained new hires
Current Qualifying Skills
Computer Programs: Microsoft Office includes Outlook, Excel, PowerPoint,
and Word; CAMS, QuickBooks, Accurint, Novell, Info-lease, Great Plains 8.0
& 9.0, AS 400
Accounting: Accounts Receivable, Accounts Payable, Bank Deposits, Bank
reconciliation; Repossessions, T-Value and Journal Entries
Education
Naugatuck Valley Community College June
2008
. Associates in Business Finance & Money and Banking Certificate