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Customer Service High School

Location:
Homer Glen, Illinois, 60491, United States
Posted:
May 26, 2010

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Shirley Campbell

***** ******** *****

Home (708) ***-****

Homer Glen, IL 60491

Mobile (708) ***-****

OBJECTIVE: -To apply years of customer service to a growing business and

gain further experience working for a company that

encourages challenges and advancements.

QUALIFICATIONS: -Twenty-five years of experience dealing with monetary

transactions, friendly and customer service oriented, able

to multitask, enjoy working with fellow employees but can

work just as well unaided, fast learner who will ask

questions to make sure the job is done correctly.

EDUCATION:

1970 - 1974 -High School Diploma - Kelly High School

1974 - 1975 -Music Education Major - DePaul University

EMPLOYMENT:

2007 - Current -Hostess - Chili's Restaurant - Homer Glen,

IL

Responsible for greeting and seating guests while making them feel

welcome; if necessary assisting other employees by cleaning

tables and maintaining the overall cleanliness of my

surroundings.

2008-Current -416th Family Readiness Group Volunteer

Assists with implementing and

maintaining family support services for family members

separated from their military sponsor. Assists with

instructing/training related to Family Readiness issues.

Also assists with scheduling/coordinating briefings,

orientations and workshops regarding the Family Readiness

Program. Assist in coordinating with others to ensure all

families are reached and supported regardless of

geographical location. Help provide a connection to the

unit through which the 416th families get important

information, develop friendships, and receive moral

support. Assist in all family events in support of the OIF

for the 416th Theater Engineer Command. Serve as a vital

communications link between the deployed unit and family

members through activites that we set up to maintain

connectivity with the familes of the deployed soldiers in

the command.

2003 - 2005 -Cashier - Wendys Restaurant - Homer Glen, IL

Provided friendly customer service while taking orders and correctly

inputting them into the POS register in a timely fashion

while maintaining a balanced drawer by the end of my shift.

Would stock, clean, and prepare food while following the

proper policies and procedures for the restaurant.

2000 - 2001 -Cashier - K-Mart - Homer Glen, IL

Provided friendly customer service while scanning customers purchases

through the POS register and maintaining a balanced drawer

by the end of my shift.

1979 - 1983 -Accounts Payable/ Payroll - Columbian Lithographing

Accountable for checking and inputting employees hours into computer,

printed checks, backing-up computer from previous day,

corresponding with Union to keep up-to-date on any payroll

changes, organizing incoming bills from both salesmen and

distributors, inputting into computer and promptly printing

checks for payments. During the lunch break would assume

receptionist duties until receptionist returned.

1976 - 1979 -Installment Loan Bookkeeper - Mid-America Bank - Prudential

Building

Responsible for maintaining accurate ledgers while taking in payments

from auto loan customers, checking the credit history of

potential borrowers on computerized system and follow-up on

delinquent customers.

Performance Goals:

-To apply years of customer

service to a growing business and gain further experience

working for a company that encourages challenges and

advancements.

-Twenty-five years of experience

dealing with monetary transactions, friendly and customer

service oriented, able to multitask, enjoy working with

fellow employees but can work just as well unaided, fast

learner who will ask questions to make sure the job is done

correctly.

Additional Information:

-I volunteer with the 416th TEC

Family Readiness Program. I also Plan programs to improve

quality of both duty and family life. Include planning and

development of family recognition programs and related

events. Identifies gaps in the system and designs and

recommend programs to solve these services gaps. Coordinate

volunteer service. I help to identify key volunteers at the

unit level to serve as volunteer coordinators. Develop

standard formats and procedures to collect data. Plan,

maintain and updates an ongoing system of information and

referral for use by the Army family. Assists subordinate

Commands in developing and maintaining local information

and referral programs. Provide technical assistance to

personnel publicizing quality of life and family programs.

Analyze social environment and impact of social policies

upon the Army family and provides community organization

services. Serve as a Command representative at conferences

and meetings on quality of life and family program matters.

Conducts briefings and training for Command staff and

units.

REFERENCES Available at your request.



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