Ramona Carrion
P.O. Box ****** 415-***-****
S.F., CA 94142 abmrai@r.postjobfree.com
PROFILE
HUMAN RESOURCES GENERALIST
Accomplished, results oriented senior HR professional with over twenty years of experience in
progressively responsible positions in large public sector settings. Extensive experience in all aspects of
HR management, staff development, supervision, strategy, recruiting, TQM, and planning. Key
participant in strategic decision-making.
Areas of Expertise
Position Analysis Needs Assessment
Workforce Planning Compliance Review
Recruitment Strategic Planning
Evaluations AA, EEOC, ADA, FLSA
Supervision Compensation
Training Programs
Employment Law
EXPERIENCE
SOCIAL SECURITY ADMINISTRATION, RICHMOND, CA HUMAN RESOURCES SPECIALIST
DEPT OF HUMAN AND HEALTH SERVICES, (10 AGENCIES) S.F., CA, 1979-2007
Held positions as HR specialist, regional training officer, personnel policy specialist, supervisory staffing,
employment development and classification specialist from 1979-2007.
Advisory / Consulting / Coaching
• Advised and assisted management and employees on the interpretation of complex laws, rules
and regulations related to staffing and recruitment, position classification, salary setting,
background checks, FLSA, training and HR automated systems.
• Served as regional special placement program manager. Provided technical advice and
coordination to managers and employees on special hiring programs and affirmative action
initiatives that enabled managers to meet affirmative action goals.
• Participated as lead/senior consultant at meetings and conferences. Analyzed trends and
forecasted changes in requirements that would impact future organizational recruitment and
placement needs.
Strategic Planning / Policy Writing / Negotiations
• Negotiated with senior officials and contractors on strategic training plans to enhance the quality
of the multi-state regional training function.
• Advised agency management on strategic plans and complex organizational issues such as
reconfigurations, organizational structures or reductions in force.
• Developed and implemented policies, objectives, standards and procedures that impacted
training, recruitment, placement and position classification for over fifteen occupations including
professional, managerial, scientific and technical to clerical administrative positions, at all levels
of experience.
Ramona Carrion, page 2
Supervision / Employee Development
• Supervised, hired, advised and counseled up to 20 employees on HR work activities to improve
program effectiveness and or organization productivity. Evaluated and reported on employee’s
progress and issued performance appraisals.
Special Project: Assigned to assess and improve the performance of low functioning, unproductive
problem employees who were transferred to my department (Human Health Services). Created special
work assignments to identify skill sets and document performance. Determined whether employees
needed training, or termination. Results: Developed a team of effective and productive employees.
Received a cash award for performance.
• Special Project: Served as technical expert and assessor to executive panel members on the
first National Leadership Development program which selected candidates for a managerial
career development program. Developed and implemented criteria to evaluate and select
candidates. Ensured candidates complied with program guidelines for successful placement in a
managerial position. Interfaced with managers to obtain feedback on rotational training
assignments. Documented the program’s success via routine reports to the HHS Director.
Training / Performance Management
• Special Project: Independently developed survey materials for 5K staff as the regional training
officer, and conducted the first regional training needs assessment. Analyzed data over a 6
month period to identify regional TQM training goals and objectives. Set up TQM courses and
recruited employees to attend. Results: Region implemented TQM in their agencies.
• Developed team award criteria for 30 staff; implemented a program to rate peers for team
monetary awards. Results: Improved staff morale.
Position Management
• Conducted desk audits, developed position descriptions, and classified positions to determine
correct pay, grade level and position / organization title for technical, management,
administrative positions at all levels of experience.
• Led HR compliance review teams at both HHS and SSA, determined areas of procedural and
regulatory deficiencies. Provided recommendations for change to be in compliance with OPM
human resources rules and regulations.
Recruitment / Information Systems
• Conducted job analysis, prepared vacancy announcements for all professional, technical and
non-professional positions. Reviewed applicants’ qualifications, and referred eligible candidates
(internal and external) for employment consideration.
• Served as the integrated HR systems national coordinator to refine the software program, and
improve candidate processing procedures and recruitment panels.
• Performed targeted outreach recruiting to meet affirmative action goals. Developed relationships
with science department staff at various universities, to promote and recruit scientists for
government employment.
EDUCATION
Relevant Specialized Training – SSA / HHS Workshops, Seminars and Courses:
Zenger Miller’s Frontline Leadership- 40 hr Facilitator Training
Quality Awareness Problem Solving
Training the Trainer- 40 hr Empowerment
Data Gathering Techniques for Analysts Disability Awareness
Self Directed Work Teams Interpersonal Skills
Supervision Courses, Workshops & Seminars Job Analysis-KSAs- 80 hrs