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Human Resources Training

San Francisco, California, 94142, United States
May 26, 2010

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Ramona Carrion

P.O. Box ****** 415-***-****

S.F., CA 94142



Accomplished, results oriented senior HR professional with over twenty years of experience in

progressively responsible positions in large public sector settings. Extensive experience in all aspects of

HR management, staff development, supervision, strategy, recruiting, TQM, and planning. Key

participant in strategic decision-making.

Areas of Expertise

Position Analysis Needs Assessment

Workforce Planning Compliance Review

Recruitment Strategic Planning

Evaluations AA, EEOC, ADA, FLSA

Supervision Compensation

Training Programs

Employment Law




Held positions as HR specialist, regional training officer, personnel policy specialist, supervisory staffing,

employment development and classification specialist from 1979-2007.

Advisory / Consulting / Coaching

• Advised and assisted management and employees on the interpretation of complex laws, rules

and regulations related to staffing and recruitment, position classification, salary setting,

background checks, FLSA, training and HR automated systems.

• Served as regional special placement program manager. Provided technical advice and

coordination to managers and employees on special hiring programs and affirmative action

initiatives that enabled managers to meet affirmative action goals.

• Participated as lead/senior consultant at meetings and conferences. Analyzed trends and

forecasted changes in requirements that would impact future organizational recruitment and

placement needs.

Strategic Planning / Policy Writing / Negotiations

• Negotiated with senior officials and contractors on strategic training plans to enhance the quality

of the multi-state regional training function.

• Advised agency management on strategic plans and complex organizational issues such as

reconfigurations, organizational structures or reductions in force.

• Developed and implemented policies, objectives, standards and procedures that impacted

training, recruitment, placement and position classification for over fifteen occupations including

professional, managerial, scientific and technical to clerical administrative positions, at all levels

of experience.

Ramona Carrion, page 2

Supervision / Employee Development

• Supervised, hired, advised and counseled up to 20 employees on HR work activities to improve

program effectiveness and or organization productivity. Evaluated and reported on employee’s

progress and issued performance appraisals.

Special Project: Assigned to assess and improve the performance of low functioning, unproductive

problem employees who were transferred to my department (Human Health Services). Created special

work assignments to identify skill sets and document performance. Determined whether employees

needed training, or termination. Results: Developed a team of effective and productive employees.

Received a cash award for performance.

• Special Project: Served as technical expert and assessor to executive panel members on the

first National Leadership Development program which selected candidates for a managerial

career development program. Developed and implemented criteria to evaluate and select

candidates. Ensured candidates complied with program guidelines for successful placement in a

managerial position. Interfaced with managers to obtain feedback on rotational training

assignments. Documented the program’s success via routine reports to the HHS Director.

Training / Performance Management

• Special Project: Independently developed survey materials for 5K staff as the regional training

officer, and conducted the first regional training needs assessment. Analyzed data over a 6

month period to identify regional TQM training goals and objectives. Set up TQM courses and

recruited employees to attend. Results: Region implemented TQM in their agencies.

• Developed team award criteria for 30 staff; implemented a program to rate peers for team

monetary awards. Results: Improved staff morale.

Position Management

• Conducted desk audits, developed position descriptions, and classified positions to determine

correct pay, grade level and position / organization title for technical, management,

administrative positions at all levels of experience.

• Led HR compliance review teams at both HHS and SSA, determined areas of procedural and

regulatory deficiencies. Provided recommendations for change to be in compliance with OPM

human resources rules and regulations.

Recruitment / Information Systems

• Conducted job analysis, prepared vacancy announcements for all professional, technical and

non-professional positions. Reviewed applicants’ qualifications, and referred eligible candidates

(internal and external) for employment consideration.

• Served as the integrated HR systems national coordinator to refine the software program, and

improve candidate processing procedures and recruitment panels.

• Performed targeted outreach recruiting to meet affirmative action goals. Developed relationships

with science department staff at various universities, to promote and recruit scientists for

government employment.


Relevant Specialized Training – SSA / HHS Workshops, Seminars and Courses:

Zenger Miller’s Frontline Leadership- 40 hr Facilitator Training

Quality Awareness Problem Solving

Training the Trainer- 40 hr Empowerment

Data Gathering Techniques for Analysts Disability Awareness

Self Directed Work Teams Interpersonal Skills

Supervision Courses, Workshops & Seminars Job Analysis-KSAs- 80 hrs

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