Supply Chain Customer Service

Jeffrey C. Bowen

**** ********* ** ** ( HICKORY, NC 28601 ( 828-***-**** (

********@*****.***

Experienced Executive

** ***** ** ********** ******** logistics and supply chain organizations

with excellent planning, execution and in depth analysis skills.

Accomplished in the use of optimization models; determining least cost

logistics infrastructures with execution success. I.T. program development,

implementation and execution with TMS, WMS and ERP/MRP systems. Strong

leadership skills, practiced in directing teams to design and deploy

operational best practices. Time tested skills as a speaker with

interpersonal and communications skills; business conversant in Chinese,

Arabic, and Spanish languages.

Proven areas of Expertise

IT TMS, SAP, TMW, IMP. Logistics Analysis Contract Negotiation

High Volume Distribution Supply Chain

Mercury Gate Software Process Budgetary Planning Optimization

Multi-site project Procurement Management Performance Management

mgt. Lean Manufacturing Global Logistics

Distribution Design Customer Service Lane and network design

Six Sigma, GB Design Implementation

Procedure Design

Professional Experience

DOMINION DEDICATED LOGISTICS - RICHMOND, VA

Provides dedicated transportation solutions, full or partial integrated

systems execution.

Senior Logistics - Business Analyst. July 1, 2008 to March 1, 2010

Primary responsibility includes analysis of prospective and existing

customers, developing complete logistics and supply chain models to be

inserted into the customer's network model. Models were designed using

computer optimization models determining best practices and logistics

network design. Managed and developed the implementation of IT TMS software

at dedicated locations.

Played a key role implementing new TMS software, selection, pricing and

cost analysis for optimal ROI. The new software saved the company 150k over

three years verses old TMS software.

Developed working relationships with the Logistics Account Managers located

at each of the customers' locations, fostering and developing cost savings

and best practices.

Negotiated software pricing, training and development costs, helping reduce

the overall costs of implementing transportation software by 20k.

Helped reduce new customer expenses over 20% by observing, analyzing and

developing optimized best practices, and implementing changes from

beginning to fruition.

Old Dominion Freight Lines - Thomasville, NC

The 3rd largest LTL Company, providing, worldwide distribution

capabilities.

Logistics /Business Analyst, March 1, 2007 to June 30, 2008

Developed strategies and prepared business cases providing cost reductions

and improving distribution efficiencies. Provided complete logistics

solutions to customers transportation needs through transportation

management software and optimization models.

Developed the company's first analysis standards for new and existing

companies, providing standards with proven practices helping save the

company and their customer's money.

Played a key role in selecting optimization program (ILOGIX), when used

saved time and money over previous manual analysis.

Analyzed and saved new and perspective customers a total of 250k by in

depth analysis and optimization of their current network and supply chain

models.

Implemented SAP WMS in junction with the distribution department aimed at

opening and developing distribution centers under the Old Dominion

corporate structure.

Sealed Air Corporation - Lenoir, NC

Distributer of packaging and Bubble Wrap materials, with worldwide

distribution.

Distribution Manager, August 1, 2001 to March 1,2007

Designed new distribution center layout, restructured supply chain to

accommodate fast growth while improving on time and complete manufacturing

goals. Implemented a dedicated fleet helping increase customer delivery

satisfaction and helped incorporate Lean manufacturing principles

streamlining pick structures within the distribution center. Responsible

for 100m annual freight spend and P&L.

Designed a goal oriented and reward incentive program helping reduce

damage, saving 150k in the first two years of deployment.

Implemented SAP WMS and ERP system, working on the implementation team to

insure a smooth transition and developed processes creating efficient time

saving standards.

Analyzed and continued to improve distribution channels, saving 100k by

incorporating standardized ISO procedures.

Ameritruck - Hickory, NC - Tampa, FL - Dallas, TX

A National transportation provider: Van, Refrigerated, and Flat bed

equipment.

VP of operations / General Manager July 1, 1996 to

July, 30, 2001

Promoted to manage multiple locations, while developing new business

through improved supply chain models and processes targeted at improving

service times, reducing costs improving O.R. to 97 from 105. Replaced

inefficient customer base with new increasing AR and developing

distribution cost efficiencies with new improved operation processes.

Improved the overall efficiencies through supply chain structure change and

streamline processes.

Opened and operated three distribution facilities in Florida, guiding and

managing cross dock facilities and sales people.

Developed more efficient cross dock facilities handling furniture within

the Hickory, NC market, saving 75k with in the first six months, also

increasing delivery time and on time % to 99%.

Implemented surveillance system reducing damage claims and increasing load

optimization, saving 350K.

Education & Certifications

GARDNER-WEBB UNIVERSITY - BOILING SPRINGS, NC

Bachelor of Science (BS) in Business Administration (graduated Summa Cum

Laude), 2005

Gardner-Webb university - Boiling Springs, NC

Master of Business Administration (MBA) with International Business focus

(3.86 GPA), 2007

Of Note

PROFESSIONAL DEVELOPMENT:

Complete ongoing training in the areas of management and cost benefit

analysis, employee and labor relations, public speaking and presentation

skills, foreign language skills and cultural development.

Affiliations:

Catawba Valley Traffic Club, Hickory, NC, Supply Chain Professionals group,

Procurement Professionals of America, LinkedIn web site.

http://www.linkedin.com/pub/jeff-bowen/14/470/ab9

Honors and Achievements:

. Graduated Summa Cum Laude

. Awarded top performer for the Southeast region, 10 million plus in

increased sales for a year

. Best performance and achievement, financial and stability, Scales

Transport Inc.

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