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Customer Service Human Resource

Location:
Pelham, AL, 35124
Posted:
May 21, 2010

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Resume:

Dean Hunkapiller

*** ********** ****

Pelham, AL 35124

205-***-****

abmr5e@r.postjobfree.com

Objective: I would like to obtain a position as an online teacher or

tutor.

January 2007 to present: Instructor, Virginia College, Birmingham, AL.

I teach mathematics, and have also taught spreadsheets (Excel),

"Learning Framework," "Career Focus," and "Law and Ethics." I have

conducted hundreds of student interviews to prepare them for their

career searches. I provide regular training sessions for students

transitioning to online learning. I have trained many employees in

technical applications. I provide basic technical support in a

computer lab, mostly in person but also on the telephone.

April 2006 to April 2007: Mortgage Loan Originator, Straight Line

Mortgage, Birmingham, AL.

I solicited mortgages through cold calling and with direct mail; I

interviewed prospects, gathered relevant information, and processed

the applications through various lenders to get the loans ready for

closing with an attorney. I developed a niche assisting homeowners

with equity to pay off debtors' court early to reestablish credit and

to enjoy tax advantages.

April 2004 to April 2006: Property preservation and inspections;

process serving, Self employed, Pelham, AL.

I was an independent contractor who inspected foreclosed homes for the

owners, bid to make repairs and to secure the properties, and

performed the work when requested; I also hired and managed

subcontractors when necessary. I also worked for attorneys serving

legal papers from Shelby to Madison Counties.

February 2000 to June 2004: Loss Mitigation Field Representative,

Green Point Credit, Birmingham, AL.

I was responsible for inside and outside collections, loan

modifications, transfers of equity, helping to sell repossessed homes,

customer service, and floor plan inspections. I recommended severely

delinquent customers for legal action, regularly briefed our

attorneys, and represented the company in court. I trained new

employees when necessary.

June 1998 to February 2000: Field Representative, Associates Housing,

Birmingham, AL.

I was responsible for outside collections, loan modifications,

transfers of equity, helping to sell repossessed homes, customer

service, and floor plan inspections. I recommended severely delinquent

customers for legal action and represented the company in court. I

trained new employees when necessary.

Education:

Masters of Business Administration - University of Alabama at

Birmingham

Bachelors of Arts - University of Alabama at Birmingham

Paralegal Certificate - Blackstone Paralegal Studies

Human Resource courses - Compensation and Benefit Management; Employee

Recruitment, Selection, Training, and Development; Employer/Employee

Relations; Human Resource Management; Human Resource Law and Ethics;

Organizational Behavior; and Workplace Behavior.

Military: I am an honorably discharged veteran of the U.S. Army.



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