FRANCES A. RYAN

***** * ******** **** #**** cell: 928-***-****

Scottsdale AZ 85258 abmr1e@r.postjobfree.com

PROFILE

• Business management degree, over 15 years administrative experience

• Highly organized, professional and competent

• Flexible and versatile; able to multi-task

• Excellent verbal and written communication skills

• Detail oriented

• Proficient in Microsoft Office 2007 and internet competent

• Effective communicator and team leader; comfortable with public speaking and training

PROFESSIONAL EXPERIENCE

ORGANIZATION / MANAGEMENT/ SUPPORT

• Fully supported the CEO and other ranking executives of multi-million dollar corporations

• Maintained all office equipment, supplies, and employee files, including workers’ comp claims.

• Supervised receptionist positions, including all phases of recruiting, hiring, and training

• Composed and developed documents, forms, spreadsheets, memos, procedure manuals, and other interoffice correspondence

• All travel and meeting arrangements, including quarterly board of directors’ meetings

• Prepared and submitted payroll; QuickBooks checking account, Balance Sheet, Income Statement

SALES AND MARKETING

● Consistently surpassed personal sales goals

● Contributed one-third to one-half of total office sales goals

● Maintained and serviced over 25 on-air clients monthly, with 70 to 90 total client list

● Became Senior Sales Executive after only four months

● Earned top commission monthly in retail sales environment

• Maintained a successful network marketing business for over 15 years

FACILITATION/ PUBLIC SPEAKING/MOTIVATION

● Facilitated concurrent workshops on Anger Management and two levels of Parenting.

● Won two of the highest awards for public speaking in Toastmasters within six months of joining

WORK HISTORY

2009-2010 Personal Banker Chase Bank – Scottsdale, AZ

2007-2008 Senior Sales Executive Murphy Broadcasting – Bullhead City, AZ

2006-2007 Office Mgr./Admin.Asst. TN&Associates, Inc. – Richmond CA

2004-2005 Administrative Assistant Lake County Business Outreach & Response Team

2003-2004 Secretary II to Principal Kelseyville Unified School District; Kelseyville, CA

2000-2002 Executive Assistant Sun Orchard, Inc.; Tempe, AZ

1997-2000 Executive Assistant Border Products, Inc.; Phoenix, AZ

1996-1997 Administrative Assistant AZ Building Systems; Phoenix, AZ

EDUCATION

1999 B.S. Applied Management, Dean’s List Grand Canyon University, Phoenix AZ

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