Toni Shavon Kindle

**** ***** **** ******, ************, GA 30135 • Phone: 678-***-**** • Email: abmr10@r.postjobfree.com

Job Objective

Obtain a position as a Human Resources Recruiter

Summary

• A highly experienced customer care professional with problem solving, multi tasking skills and who

is a highly driven individual

• Has proven to perform exceed expectations, one of many specialists selected to train new associates

and offer best practices for job requirements

• Has been selected to revise and create customer care website for new and seasoned associates as a

result of proven to be knowledgeable about company products

Professional Experience

Assurant Specialty Property, Duluth, GA, 2007 Current Customer Care Specialist

• Managed multi line phone system

• Maintain and update compliance database

• Service multiple clients daily

• Confirm product sales and insurance transactions

• Identify and assess customer needs and suggest products based upon assessments

• Has been a recipient of “Pat on the back and Top Notch” recognition awards

Georgia Student Finance Commission, Tucker, GA 2006 2007

Customer Relations Specialists

• Managed multi line phone system

• Function as a liaison between subject matter experts and clients

• Provide general information on eligibility requirements on financial aid products, such as grants,

loans, and scholarships

• Versed in functional processes of Georgia Student Finance Commission so as to properly refer clients

to a subject matter expert

Education

Bachelor of Science in Business Management, 2008 2010

University of Phoenix, Phoenix, AZ – GPA 3.2

Arts of Associates in Healthcare Administration, 2006 2008

University of Phoenix, Phoenix, AZ – GPA 3.09

Medical Assistant Diploma, 2005 2006

Concorde Career Institute, Aurora, CO – GPA 3.05

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