Duane Dungee
Value Based Technology Business Executive
Duane has a positive can-do collaborative attitude toward information
technology that motivates others. He has trained high tech teams on
consultative and value based positioning of alternative technology
solutions. His persistence, intellect, and analytical abilities allow him
to diagnose and solve complex business problems. Duane is a powerful
communicator and presenter to large and small audiences. He is focused on
strategically positioning value to senior executives and peers. He is
skilled in the art of effectively engaging clients at the VP level and up.
A product of a military family, Duane is citizen of the world, well able
to meet and work with people from all walks of life. He is goal oriented
with a competitive nature that leads him to attack new challenges with an
aim to be the best at everything he does.
Track Record
. Justified a $2 Million mainframe system to Dow Chemical Systems Research
Lab.
. Sold the value of a $3 Million mainframe system to Dow Chemical
Corporate.
. Helped determine the value of a $1Million Pharmacy solution to Revco
Drug Stores.
. Sold the value of a $3 Million EDI solution and consulting services to
Roadway Services.
. Sold $3 Million Nursing Order Entry solution to The Cleveland Clinic
Foundation.
. Helped close financial books more efficiently by use of $1.8 Million
Oracle e-Business solution and consulting to Sherwin-Williams.
. 5 Systems Engineering Symposiums, 3 100% Clubs, 4 First Cabin Clubs,
Sales Representative of the Year.
Key Professional Skills
. Integrated use of the Strategic Selling Process, Consultative Selling,
SPIN, and Holden Power Base Selling for selling and contract
negotiation.
. Detailed and creative analytic thinking skills and methods with strong
financial analysis, opportunity analysis, and problem solving skills.
. Translation of complex concepts so that clients can understand what
economic value and ROI it brings to their organization.
. Active listener, responsive to client needs.
. High technical aptitude. Constant learner.
. Articulation of compelling value propositions to align with client
strategic goals.
. Cultivation and management of long term trusting client management
relationships.
. Excellent interpersonal communication and public speaking abilities.
CEO, D. Alan Dungee Consultants, New Philadelphia, OH 4/2007 -
present
IT Consultancy. Currently engaged at Glomark-Governan as the Client
Relationship Director. Provide software tools, consulting, and training to
buyers and sellers of complex software business solutions/projects that
enable them to construct, analyze, and track robust ROI Enterprise Economic
Value based business cases to solve complex business problems.
National Sales Manager, San Juan Pools, Lakeland, FL 8/2005 -
4/2007
Managed 12 person national sales force. Established sales analysis, rep
objectives, and commission/bonus administration program. Led the creation
of the Customer Advisory Council, the Customer Satisfaction Survey, and the
Sales Bluebook designed to increase sales and profitability. Executed
dealer incentive program. Led the sales training program offered to
dealers. Drove quarterly sales meetings and bi-weekly conference calls,
and dealer conferences. Collaborated with business partners to increase
sales.
American Express Financial Advisors, Cleveland, OH 12/2003
- 5/2005
Integrated high level sales skills to successfully acquire high net worth
clients. Performed detailed long term personal financial analysis and
planning for clients.
VP of Sales, Growth Development Associates, Richfield, OH 5/2001
- 10/2003
Collaborated with client senior sales management teams to develop and
execute best in class consultative technical solution sales training
workshops. Coached and delivered training to client's inside and field
sales teams to become more effective and profitable. Established a
professional sales training curriculum based on GDA courses with Cuyahoga
Community College. Negotiated contracts. Clients included Tellabs,
Gateway, and Marconi.
Account Manager, Oracle, Cleveland, OH 2/1998 - 5/2001
Led our sales team to sell e-Business Suite, Consulting, database, and tool
software offerings to Fortune 500 CPG accounts. CPG Industry Specialist.
Closed over $1.8 million at Sherwin-Williams. Accounts included Kellogg,
Smucker, Super Value, ADM, and K-Mart.
VP & GM, Ashman Smith and Associates, Brecksville, OH 4/1997 -
2/1998
Spearheaded sales and operations for this document management systems
integration startup. Sold Filenet and Dassualt software. Streamlined
scanning services division resulting in increased throughput. Created a
professional sales culture. Established sales territories, sales plan,
trained the reps, and implemented performance planning system.
Information Builders, Senior Account Exec, Cleveland, OH 4/1996 -
4/1997
Sold business intelligence, iWay middleware, and reporting software tools.
Implemented N.E. Ohio sales program to penetrate Fortune 1000 with internet
offerings. Sold the SAP Data Migration tool to TRW to improve
implementation of SAP.
Senior Marketing Rep, Tandem Computers, Cleveland, OH 4/1989 -
4/1996
Drove sales in N.E. Ohio in the Fortune 500 Healthcare, Transportation,
Manufacturing, and Retail Industries. Created the District Healthcare
marketing and demand generation program focused on top tier institutions.
Partnered with ISV's to deliver customer solutions. Led customer executive
briefings. Generated over $15 million in revenue.
Systems Engineering Manager, IBM, Cleveland, OH 6/1977 -
5/1988
Broad leadership role in large complex systems pre and post sales support
to Fortune 100 accounts. Major emphasis on customer satisfaction,
recruiting, personnel development, and people management. Led the Branch
Office Quality program initiatives. Actively participated in community
programs. Sat on United Way Allocation Board. Career included lead SE role
on Dow Chemical. Inroads Student Advisor. Instrumental player in
maintaining IBM dominance and customer loyalty. Team generated over $150
million in revenue.
Education
B.S. major in Mathematics, Central Michigan University
Graduate studies, Computer Science, Central Michigan University
Undergraduate math tutor and Graduate Assistant
4 Year Letterman, Track and Field
Professional Training & Development
Oracle Sales Training Program
CPG Industry
Health Care Industry
Transportation Industry
Process Industry
Tandem Computers Sales Training Program
Holden Power Base Selling
IBM Sales & Marketing Training Program
IBM Systems Implementation Program
IBM Management Training
Information Builders Sales Training
Demand Generation
Preferred Partner
Quantifying Benefits
Consultative Selling
Excellent Computer Skills