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Customer Service Sales

Location:
Brooklyn, New York, 11236, United States
Posted:
May 27, 2010

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******* ********

**** **** *** **

Brooklyn, NY *1236

(646) ***-****

*******@*****.***

Education: Berkeley College, New York, NY

Bachelor of Business Administration Degree

Major: General Business - Marketing

Graduation Date: March 2010

Awards and Achievements:

Dean's List, President's list 2007-10

GPA 3.2

Coursework included:

Micro & Macroeconomics Advertising and Promotion

Principles of Marketing

Statistics Fundamentals of

Accounting Treasury Management

Principles of Management Managerial

Accounting Business Strategy & Policy

Skills: MS Office: Word, Excel, PowerPoint, Access

Languages: Fluent in Creole

Licenses: Series 6, 63, life, 2007

Experience:

Tribeca Tech Solutions

January 10

March 10 Management Intern

. Assisted Director of Sales and Product Development

. Researched companies and marketing websites

. Enhanced and managed company website

. Researched industry trends, competition and pricing

. Provided Administrative support to accounting, finance and

marketing departments

August 07 JP Morgan Chase, New York, NY

July 09

Personal Banker

. Facilitated clients to identify their needs

. Acquired new customers through active business development;

cold calls, seminars & referrals

. Advised and sold clients bank products that included

personal, business and investment accounts

. Interviewed applicants for mortgage, auto, personal and

business loans

. Supervised and trained customers service reps, tellers and

new personal bankers

February 05 Commerce Bank, New York, NY

June 07

Assistant Head Teller

. Credited and debited accounts

. Processed account transactions and assisted customers with

inquires

. Served as frontline Customer Service Representative

. Balanced and managed cash draws, ATMs and safes

. Supported staff to meet aggressive sales goals

June 04 Mutual of America, New York, NY

Sep 06

Auditing Intern

. Developed analytical management reports

. Developed strong, sustainable relationships with partnering

companies

. Assisted and provided clients with up to date account

information



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