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Customer Sales

Location:
Coppell, Texas, 75019, United States
Posted:
May 27, 2010

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C. J. MAYEAUX

*** ****** ** #*-*** Coppell, Tx. *5019

512- ***-**** 972-***-****

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LOSS MITIGATION PROFESSIONAL

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0. EXPERIENCED IN REPAYMENT PLANS DEED IN LEIU SHORT SALES HAMP

MODIFICATION

1. HAMP REFINANCE SHORT PAY OFFS CAPITALIZATION MODIFICATIONS &

EXTENTIONS

2. EXPERIENCED IN LOAN ORIGINATIONS AND ALL FDCPA GUIDLINES

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WORK HISTORY

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2008 to Present Nation star Mortgage Loss Mitigation Specialist

Work foreclosure prevention Queue of 150 to 200 loans

monthly for resolution

Handle high daily combined call volume of 80 to 100 inbound

and outbound calls

Interview customers for financial and hardship information

Determine customer's ability to handle obligation and

formulate plan of action

Work up plan and present to management along with reasoning

for plan

Execute documents, get them to customer, monitor their

return and put into action

2007 to 2008 Chase Bank Loss Mitigation Specialist

Work foreclosure prevention Queue of 150 to 200 loans

monthly for resolution

Handle high daily combined call volume of 80 to 100 inbound

and outbound calls

Interview customers for financial and hardship information

Determine customer's ability to handle obligation and

formulate plan of action

Work up plan and present to management along with reasoning

for plan

Execute documents, get them to

customer, monitor their return and put into action

2006 to 2007 Home Comings Financial Contract position

Loss Mitigation Specialist

Work foreclosure prevention Queue of 150 to 200 loans

monthly for resolution

Handle high daily combined call volume of 80 to 100 inbound

and outbound calls

Interview customers for financial and hardship information

Determine customer's ability to handle obligation and

formulate plan of action

Work up plan and present to management along with reasoning

for plan

Execute documents, get them to

customer, monitor their return and put into action

2005 to 2006 Washington Mutual Bank Pre Charge-off

Collector

Handled high volume of inbound calls from 90 to 120 day past due

credit

Card customers

Introduced the customers to a variety of plans that we could activate

in order

To keep the customer from getting

charged off to bad debt

Worked on he order of 125 to 150 calls a day with a high rate of

being able

To get the customer on a plan that would get them back on a paying

basis

1999 to 2005 DELL COMPUTER CORP Financial Services

Representive

Worked a commercial account

portfolio that averaged $30 million dollars a month

During time employed, averaged a past due rate of

under 1% of sales over 30 days

Handled all billing and shipping problems

Also handled credit line increases and any other

problems that might come about

COWBOY CONCRETE CORP. Manager of Credit, AP, HR,

Safety & Risk

1984 to 1999 Handled all aspects of the office function

in this company

Helped find and implement the only

point of sale computer system written for

Ready mixed Concrete company at

the time

.System was also fully integrated

with the AR and

AP, automatically posting to the

GL.

Wrote and ran the Safety program

for Company. Held all safety

Meetings and ran an ongoing

safety awards program

Also followed all applicable

safety laws and made sure the

The company was in compliance

Managed HR department and

maintained the employee records

In addition, made sure all laws

were followed and kept up with

Any and all news laws and

monitored for company compliance

Maintained a credit loss ratio of

less than .02% over a 10 year

Period in the credit department.

Supervised an office staff of 10

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EDUCATION

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Lamar University

Business

Administration

American Institute of Banking-Advanced Certificate

Savings and Loan League-Standard Certificate

Baylor University-Certified Credit Executive



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