C. J. MAYEAUX
*** ****** ** #*-*** Coppell, Tx. *5019
512-
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LOSS MITIGATION PROFESSIONAL
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0. EXPERIENCED IN REPAYMENT PLANS DEED IN LEIU SHORT SALES HAMP
MODIFICATION
1. HAMP REFINANCE SHORT PAY OFFS CAPITALIZATION MODIFICATIONS &
EXTENTIONS
2. EXPERIENCED IN LOAN ORIGINATIONS AND ALL FDCPA GUIDLINES
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WORK HISTORY
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2008 to Present Nation star Mortgage Loss Mitigation Specialist
Work foreclosure prevention Queue of 150 to 200 loans
monthly for resolution
Handle high daily combined call volume of 80 to 100 inbound
and outbound calls
Interview customers for financial and hardship information
Determine customer's ability to handle obligation and
formulate plan of action
Work up plan and present to management along with reasoning
for plan
Execute documents, get them to customer, monitor their
return and put into action
2007 to 2008 Chase Bank Loss Mitigation Specialist
Work foreclosure prevention Queue of 150 to 200 loans
monthly for resolution
Handle high daily combined call volume of 80 to 100 inbound
and outbound calls
Interview customers for financial and hardship information
Determine customer's ability to handle obligation and
formulate plan of action
Work up plan and present to management along with reasoning
for plan
Execute documents, get them to
customer, monitor their return and put into action
2006 to 2007 Home Comings Financial Contract position
Loss Mitigation Specialist
Work foreclosure prevention Queue of 150 to 200 loans
monthly for resolution
Handle high daily combined call volume of 80 to 100 inbound
and outbound calls
Interview customers for financial and hardship information
Determine customer's ability to handle obligation and
formulate plan of action
Work up plan and present to management along with reasoning
for plan
Execute documents, get them to
customer, monitor their return and put into action
2005 to 2006 Washington Mutual Bank Pre Charge-off
Collector
Handled high volume of inbound calls from 90 to 120 day past due
credit
Card customers
Introduced the customers to a variety of plans that we could activate
in order
To keep the customer from getting
charged off to bad debt
Worked on he order of 125 to 150 calls a day with a high rate of
being able
To get the customer on a plan that would get them back on a paying
basis
1999 to 2005 DELL COMPUTER CORP Financial Services
Representive
Worked a commercial account
portfolio that averaged $30 million dollars a month
During time employed, averaged a past due rate of
under 1% of sales over 30 days
Handled all billing and shipping problems
Also handled credit line increases and any other
problems that might come about
COWBOY CONCRETE CORP. Manager of Credit, AP, HR,
Safety & Risk
1984 to 1999 Handled all aspects of the office function
in this company
Helped find and implement the only
point of sale computer system written for
Ready mixed Concrete company at
the time
.System was also fully integrated
with the AR and
AP, automatically posting to the
GL.
Wrote and ran the Safety program
for Company. Held all safety
Meetings and ran an ongoing
safety awards program
Also followed all applicable
safety laws and made sure the
The company was in compliance
Managed HR department and
maintained the employee records
In addition, made sure all laws
were followed and kept up with
Any and all news laws and
monitored for company compliance
Maintained a credit loss ratio of
less than .02% over a 10 year
Period in the credit department.
Supervised an office staff of 10
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EDUCATION
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Lamar University
Business
Administration
American Institute of Banking-Advanced Certificate
Savings and Loan League-Standard Certificate
Baylor University-Certified Credit Executive