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Supply Chain Customer Service

Location:
Camarillo, California, 93012, United States
Posted:
May 28, 2010

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Mark Adler

**** ******* ***** ***** **** Valley, CA. 93012

abmqys@r.postjobfree.com 805-***-****

VICE PRESIDENT/DIRECTOR - GLOBAL SUPPLY CHAIN MANAGEMENT

CPFR & COST SAVINGS EXPERT = SAVES EMPLOYERS $191 MILLION

Global Supply Chain Strategist & Business Leader has consistently decreased

supply chain costs, reduced inventory levels, cut total supply chain lead

times, and increased FCF (free cash flow) across fast-paced CPG global

markets. Developed & implemented Coca-Cola's First Collaborative Planning

Forecasting and Replenishment (CPFR) process, enabling real-time visibility

to market dynamics and customer demand; Championed Supply Chain

Optimization process best practices and multiple Sales & Operations

Planning (S&OP) initiatives generating over $191 million in cost savings;

Designed new cross-functional Demand Forecasting approaches which reduced

demand forecast error (MAPE) by 34%; Developed long-term Win-Win strategic

sourcing relationships which cut Total Supply Chain lead-time over 36%;

Implemented Vendor Performance Scorecard; Exceptional contract negotiator

of direct/indirect materials, Contract Manufacturing, Capital equipment,

and 3PL/Logistics services managing spends of $550 million; Trusted

communicator and respected SC Strategist and presenter at professional

meetings around the world; Practitioner of the Highest standards of

business ethics and personal integrity.

Selected Accomplishments

. GENERATED $191,000,000 IN COST SAVINGS

. IMPROVED CUSTOMER ON-TIME DELIVERY PERFORMANCE from 72% of 98+%

. DECREASED TOTAL ON HAND INVENTORY 31%.

. INCREASED INVENTORY TURNS 112%

. REDUCED TOTAL SUPPLY CHAIN LEAD TIME 36%

. DELIVERED HIGHER FREE CASH FLOW 9.3%/year

Key Skills

Cost Savings - Strategic Planning/Sourcing/Procurement ~ Strategic Supplier

Development ~ Contract Negotiation - Supply Chain Cost Optimization ~ Sales

& Operations Planning - Customer Service Improvement - Demand Forecasting ~

Global Inventory Planning ~ Customs Compliance ~ Budgeting ~ Organization

Design & Development ~ International Facility Startup ~ Large Scale Project

Management ~ ISO 9001 ~ Six Sigma - Lean - MRP - MPS - ERP Implementations

- SAP - LOGILITY - JD EDWARDS

Professional Experience

WORKRITE UNIFORM, Division of Williamson-Dickies, Oxnard, CA

Vice President - Supply Chain, January 2006 to November 2009

. Innovative hands-on Leader created new Global Supply Chain

organization; Centralized Global Logistics/Distribution network

functions; Negotiated materials contracts with new strategic sources

generating favorable PPV, cost savings totaling $32.4 million;

Implemented Demand Forecasting process and enabling software tools;

Designed and implemented Sales and Operations Planning Process (S & OP)

with performance metrics; Accountability for Strategic Sourcing &

Procurement, Logistics/Transportation; Demand Planning & Forecasting;

Production and Capacity Planning; Quality Assurance; Customs

Compliance; Distribution/Warehousing; Customer Service.

Results included:

. Integrated Supply Chain functions/processes from order to cash

. Improved Free Cash Flow 9%

. Initiated Integrated Inventory Planning Process.

. Improved Customer On Time Delivery from 72% to 98.4%.

. Achieved Best Supplier Award for 3 consecutive years.

. Reduced Total On Hand Inventory $17 million.

. Increased Total inventory turns by 112%.

. Decreased Freight and services costs by $6.7 million.

. Reduced Total Supply Chain lead time 36%.

ELEMAR GROUP CONSULTING, Orange County, CA

Principal - Global Supply Chain Practice, 2001-2005

I generated solutions to client challenges including: Supply Chain

Optimization & best practices; cost savings; safety stock levels and

cost/service tradeoffs; Supplier performance metrics and accountabilities;

TQM/Total cost of Poor Quality; freight lane & back haul programs;

strategic supplier relationship improvement; contract negotiation

techniques; Consignment programs

Clients included: The Coca-Cola Company; Thomson Electronics; Dryers Ice

Cream (Nestle); Thomas Bakeries; Guthy-Renker; ConAgra Foods

. Total client cost savings exceeded $83 million

EDWARDS LIFESCIENCE, Irvine, CA

Vice President - Global Supply Chain, 2000-2001

Leader of new Global Supply Chain organization; Functions included Demand

Forecasting, Global Sourcing & Procurement, Global Logistics/3PL, Inventory

Management, Operations Planning, Distribution, Customs/Trade Compliance,

and Quality Assurance; Designed new global business model with standard,

supply chain processes, and performance metrics. Developed global supply

base for direct/indirect materials; Developed Demand Forecasting process;

implemented collaborative Sales and Operations Planning process.

Results included:

. Increased forecast accuracy from 66% to 88%.

. Improved customer service on-time delivery from 86% to 97%.

. Cut North America customer backorder dollars by 94%.

. Reduced safety stock inventory by 21% or $19 million.

. Decreased customer order lead times to Asian Market by 91% and all

others by 34%.

. Cut Distribution costs in North America by 22%.

THE COCA-COLA COMPANY

Director - Demand Forecasting & CPFR 1998-2000 Atlanta, GA.

. Leader of new Forecasting function and department. Developed forecast

methodology including software tools/models to predict future volume.

Created Sales & Operations Planning (S&OP) process for integrating

marketing/sales plans with supply side activities at the Juice division.

Developed & implemented Coca-Cola's First Collaborative Planning

Forecasting and Replenishment (CPFR) process, enabling real-time

visibility to market dynamics and customer demand.

. Designed, championed, implemented (company-wide) cross-functional S&OP,

Integrated Forecasting Process, resulting in annual savings of over

$39,000,000.

. Integrated demand and supply-side process strategies, plans and tactics

generating 53% increase in forecast accuracy (from 59% to 90%), 28%

increase in production line efficiency, 55% reduction in production

labor overtime, 18% decrease in material losses, 24% drop in

redistribution costs, 16% reduction in perishable losses (plant and

retail), 31% decrease in product/packaging write-offs, increased

inventory turns 38%, and improved service levels 21%, and cut indirect

spend by 24%.

THE COCA-COLA COMPANY

Senior Group Manager 1997-1998 Atlanta, GA.

Project Leader for The Coca-Cola Company worldwide Supply Chain Best

Practices and Strategic Business Process Team

. Managed Global Team of 25 subject matter experts, and developed

standard, integrated Supply Chain processes and Best Practices for each

SC function

. Co-chaired software selection Committee that selected SAP software as

the global ERP standard for all operation units worldwide.

THE COCA-COLA COMPANY

Director Manufacturing 1995-1997 Mexico City, Mexico

Directed manufacturing and supply chain functions for Latin America's

largest Bottler, headquartered in Mexico City.

. Generated over 18,000,000 additional cases of incremental volume and

$91,000,000 of marginal contribution

THE COCA-COLA COMPANY

Principal Consultant-Tech. Operations 1992-1995 Brussels, Belgium

Provided Supply Chain & business planning productivity guidance to

Bottling Plants worldwide

COCA-COLA ENTERPRISES

Corporate Logistics Manager 1989-1992 Atlanta, GA.

Project Manager for centralization all North American Logistics,

Distribution, Transportation, Warehouse functions at 30 plants and over

200 DC's

UNITED STATES NAVY

Commissioned naval officer

honorably discharged

Education

B.A., California State University, Long Beach, CA



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