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Project Manager Management

Warsaw, Indiana, 46580, United States
May 28, 2010

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Gregory B Cook

( ( C: 574.***.**** H: 574.***.**** (


Objective: To contribute strong information systems knowledge, skills, and

experience to your organization in a management, business systems

administration, or applications administration capacity.

Summary of Qualifications

. Notable success directing a broad range of corporate global IT

initiatives while participating in the planning and implementation of

information systems solutions in direct support of business objectives

. Outstanding leadership abilities; able to coordinate and direct all

phases of corporate or global IT project-based efforts while managing,

motivating, and leading diverse project teams

. Proven track record of increasing responsibility and ability to adapt to

changing situations and technology

Hands-on skills Hands-on exposure Management experience with

Windows NT, 2000, XP, Active Directory, LAN

Vista, and Server 2003 Manager, BMC Service Desk SAP GRC AC including ECC 6

Wireless & general Express, VPN, TCP/IP, RAS,

networking Firewall, Ghost, OpenText Livelink ECM

Digital home integration McAfee/Norton/Symantec, Microsoft SharePoint

HTML Virtual PC McKesson PACS

AVAYA Definity ECS

Professional Experience

Zimmer Incorporated, Warsaw, Indiana 2006 - Present

IT Business Systems Analyst, SAP Governance Risk & Compliance (GRC) Access

Controls (AC)

. Put into operation 2 of the 4 modules under the GRC AC umbrella and

utilized in a global environment

o Risk Analysis and Remediation - prevention of cross-application

provisioning conflicts in ECC landscape

. Eliminated numerous SoDs and enabled a leadership to focus on other

global initiatives

o Superuser Privilege Management - ability to perform ECC tasks in

emergency situations with a special ID

. IDs used during numerous go-lives provided traceability and logs

that explained their need and usage

. Rigorous testing of various functionalities of GRC AC suite & report

bugs, fixes and enhancements to SAP

. Business Development; interacting with various global partners providing

full demonstrations of the benefits of GRC AC and how it can increase

efficiency and reduce cost during Global ECC project implementations

OpenText Livelink Enterprise Content Management (ECM) System Administrator

. Full global system administration supporting 11,500+ users;

Installation, configuration, consultancy, system analysis & design,

troubleshooting, technical and customer support, on-site

technical supervision, user support, system testing and data structure

of document management system

. Remote administration, maintenance, and support of Livelink based

internet hosted web solution, including infrastructure support, workflow

design, and report creation

. Manage SharePoint Portal Server Farm including account creation, support

and ongoing development

Kosciusko Community Hospital (KCH), Warsaw, Indiana 2005 - 2006

Picture Archiving and Communications Systems (PACS) Administrator

. Project Manager charged with the installation and configuration of PACS

in three phases; project held a $1.2M price tag; stayed below budget,

eliminated wet film process entirely and implemented on-time and


. System administrator supporting the Radiology Information System/PACS

and all other image based instruments including modality workflow, image

archiving, quality assurance of data, and troubleshooting

. Managed the operational administration and network management of all

PACS servers and workstations throughout the hospital campus including

computers on wheels, blade server stations, and laptops

. Monitored databases for duplicate entries and ensure users are marking

cases as reviewed when diagnostic review is completed and ensuring there

is a suitable quantity of archive media located on the Centera storage

. Trained and assisted radiology staff, doctors and radiologists on

standalone and internet image review

. Worked in cooperation with corporate directors of medical imaging and

director of radiology to identify present and future needs for equipment

installation and enhancements

Medtronic Sofamor Danek, Warsaw, Indiana 1999 - 2005

Associate Systems Administrator

. Team leader providing extensive customer contact and support for 350+

onsite clients to troubleshoot hardware and software problems in an

AS/400 and Windows OS and Windows server environment

. Acting liaison between client/upper management to ensure client

computing and technology needs are met

. Evaluated, purchased and maintained equipment including servers, disks

and storage units, tape drives and libraries, network switches, video

projectors, printers, scanners, desktops, workstations and laptops

. Managed local site annual computing and cellular hardware budget and

software maintenance contracts

. Planned and implemented operating system upgrades, software upgrades and

networking strategies

. Modified system scripts to control backups, printing, installation and

other system processes

. Troubleshoot patch panels, routers, firewalls, hubs, drops, servers,

network problems onsite and drops are live and configure using DHCP

settings, TCP/IP, and DNS and WINS servers

. Supervised AVAYA Definity ECS voice terminals; oversee all site

administration and maintenance

United States Air Force, Tinker Air Force Base, OKC, Oklahoma 1993 - 1999

Information Systems Workgroup Manager

. Managed five employees to adherence of government regulations and

effectively managed daily office activities which demanded high

integrity and responsibility; performed reviews and recommended


. Monitored and repaired squadron PCs, printers, and facsimile equipment

o Supervised and maintained desk side queue, dispatched technical

service personnel to client locations

o Maintained call and problem management logs while providing

remote technical support for issues

. Operated Wing mail center; processed classified messages from encrypted

terminals and distributed

. Achieved two Annual and three Quarterly awards for top performance out

of 350+ applicants; awards led to attaining the Air Force Accommodation

medal in only 3 years as a junior enlisted member; typically in 5

. Assisted in the cleanup and rescue efforts of the Alfred P. Murrah

federal building bombing in April 1995 and aided during the May 1999 F5

Oklahoma City tornado destruction; received 2 Humanitarian Service


Professional Education

. Bachelor of Science in Business Administration - Management Information


o Indiana Institute of Technology - Fort Wayne, Indiana (Cum Laude


Professional Training


GRC300 Risk Analysis and Remediation

GRC310 User Provisioning and Role Management

OpenText Livelink Enterprise Content Management (ECM):

215 Enterprise Server System and Search Administration (v9.7.1)

223 Enterprise Server Designing and Implementing Livelink Forms (v9.7.1)

232 Enterprise Server Workflow Design

Microsoft SharePoint Training:

MS50261 Microsoft Office SharePoint Server 2007: Power End Users

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