Gregory B Cook
( abmqxe@r.postjobfree.com ( C: 574-***-**** H: 574-***-**** (
HTTP://WWW.LINKEDIN.COM/IN/GREGORYBCOOK
Objective: To contribute strong information systems knowledge, skills, and
experience to your organization in a management, business systems
administration, or applications administration capacity.
Summary of Qualifications
. Notable success directing a broad range of corporate global IT
initiatives while participating in the planning and implementation of
information systems solutions in direct support of business objectives
. Outstanding leadership abilities; able to coordinate and direct all
phases of corporate or global IT project-based efforts while managing,
motivating, and leading diverse project teams
. Proven track record of increasing responsibility and ability to adapt to
changing situations and technology
Hands-on skills Hands-on exposure Management experience with
Windows NT, 2000, XP, Active Directory, LAN
Vista, and Server 2003 Manager, BMC Service Desk SAP GRC AC including ECC 6
Wireless & general Express, VPN, TCP/IP, RAS,
networking Firewall, Ghost, OpenText Livelink ECM
Digital home integration McAfee/Norton/Symantec, Microsoft SharePoint
HTML Virtual PC McKesson PACS
AVAYA Definity ECS
Professional Experience
Zimmer Incorporated, Warsaw, Indiana 2006 - Present
IT Business Systems Analyst, SAP Governance Risk & Compliance (GRC) Access
Controls (AC)
. Put into operation 2 of the 4 modules under the GRC AC umbrella and
utilized in a global environment
o Risk Analysis and Remediation - prevention of cross-application
provisioning conflicts in ECC landscape
. Eliminated numerous SoDs and enabled a leadership to focus on other
global initiatives
o Superuser Privilege Management - ability to perform ECC tasks in
emergency situations with a special ID
. IDs used during numerous go-lives provided traceability and logs
that explained their need and usage
. Rigorous testing of various functionalities of GRC AC suite & report
bugs, fixes and enhancements to SAP
. Business Development; interacting with various global partners providing
full demonstrations of the benefits of GRC AC and how it can increase
efficiency and reduce cost during Global ECC project implementations
OpenText Livelink Enterprise Content Management (ECM) System Administrator
. Full global system administration supporting 11,500+ users;
Installation, configuration, consultancy, system analysis & design,
troubleshooting, technical and customer support, on-site
technical supervision, user support, system testing and data structure
of document management system
. Remote administration, maintenance, and support of Livelink based
internet hosted web solution, including infrastructure support, workflow
design, and report creation
. Manage SharePoint Portal Server Farm including account creation, support
and ongoing development
Kosciusko Community Hospital (KCH), Warsaw, Indiana 2005 - 2006
Picture Archiving and Communications Systems (PACS) Administrator
. Project Manager charged with the installation and configuration of PACS
in three phases; project held a $1.2M price tag; stayed below budget,
eliminated wet film process entirely and implemented on-time and
successfully
. System administrator supporting the Radiology Information System/PACS
and all other image based instruments including modality workflow, image
archiving, quality assurance of data, and troubleshooting
. Managed the operational administration and network management of all
PACS servers and workstations throughout the hospital campus including
computers on wheels, blade server stations, and laptops
. Monitored databases for duplicate entries and ensure users are marking
cases as reviewed when diagnostic review is completed and ensuring there
is a suitable quantity of archive media located on the Centera storage
. Trained and assisted radiology staff, doctors and radiologists on
standalone and internet image review
. Worked in cooperation with corporate directors of medical imaging and
director of radiology to identify present and future needs for equipment
installation and enhancements
Medtronic Sofamor Danek, Warsaw, Indiana 1999 - 2005
Associate Systems Administrator
. Team leader providing extensive customer contact and support for 350+
onsite clients to troubleshoot hardware and software problems in an
AS/400 and Windows OS and Windows server environment
. Acting liaison between client/upper management to ensure client
computing and technology needs are met
. Evaluated, purchased and maintained equipment including servers, disks
and storage units, tape drives and libraries, network switches, video
projectors, printers, scanners, desktops, workstations and laptops
. Managed local site annual computing and cellular hardware budget and
software maintenance contracts
. Planned and implemented operating system upgrades, software upgrades and
networking strategies
. Modified system scripts to control backups, printing, installation and
other system processes
. Troubleshoot patch panels, routers, firewalls, hubs, drops, servers,
network problems onsite and drops are live and configure using DHCP
settings, TCP/IP, and DNS and WINS servers
. Supervised AVAYA Definity ECS voice terminals; oversee all site
administration and maintenance
United States Air Force, Tinker Air Force Base, OKC, Oklahoma 1993 - 1999
Information Systems Workgroup Manager
. Managed five employees to adherence of government regulations and
effectively managed daily office activities which demanded high
integrity and responsibility; performed reviews and recommended
promotions
. Monitored and repaired squadron PCs, printers, and facsimile equipment
o Supervised and maintained desk side queue, dispatched technical
service personnel to client locations
o Maintained call and problem management logs while providing
remote technical support for issues
. Operated Wing mail center; processed classified messages from encrypted
terminals and distributed
. Achieved two Annual and three Quarterly awards for top performance out
of 350+ applicants; awards led to attaining the Air Force Accommodation
medal in only 3 years as a junior enlisted member; typically in 5
. Assisted in the cleanup and rescue efforts of the Alfred P. Murrah
federal building bombing in April 1995 and aided during the May 1999 F5
Oklahoma City tornado destruction; received 2 Humanitarian Service
Medals
Professional Education
. Bachelor of Science in Business Administration - Management Information
Systems
o Indiana Institute of Technology - Fort Wayne, Indiana (Cum Laude
Graduate)
Professional Training
SAP:
GRC300 Risk Analysis and Remediation
GRC310 User Provisioning and Role Management
OpenText Livelink Enterprise Content Management (ECM):
215 Enterprise Server System and Search Administration (v9.7.1)
223 Enterprise Server Designing and Implementing Livelink Forms (v9.7.1)
232 Enterprise Server Workflow Design
Microsoft SharePoint Training:
MS50261 Microsoft Office SharePoint Server 2007: Power End Users