Jessica Ellefson Souza
abmqwe@r.postjobfree.com
Manlius, NY 13104
EDUCATION: Syracuse University Syracuse, New York
B.A. Spanish Language, Literature & Culture, May 2008
• Dean’s List
EXPERIENCE:
2008- Present L. & J. G. Stickley Inc. Manlius, New York
HR Assistant
• Daily interaction with employees in diverse manufacturing environment
• Translate and interpret reviews, orientations, medical and other confidential information for Spanish speaking employees
• Track Leave of Absence of employees
• Assist in Benefits Administration
o Process dental claims
o Translate 401K benefits, health and dental plans, flexible spending option, and life insurance option for Spanish speaking
employees
• Applicant tracking and initial screening
• Developed relationships with managers in Retail and Manufacturing environments
Receptionist
• Clerical duties including directing calls on a switchboard handling multiple lines, taking messages, making photo copies, typing
memos and letters including those with confidential information, data entry, filing, mail distribution, customer service, greeting
customers and vendors
• Purchasing / Accounting assistant
o Maintain Material Distribution Forms
o Create Debit Memos to charge vendors for damaged or unusable product
o Verify orders were received, invoices are correct, and authorize payment
2003-Present Freelance Interpreting and Translating
• Assisted Brazilian and Cuban immigrants in completing paper work such as employment applications, social security card form,
drivers license form, forms to obtain residential status and other immigration forms
• Translated certification requirements such as those required for ADCI (Association of Diving Contractors International).
• Assisted in obtaining international contracts
o Translated email correspondences and interpreted phone conversations between client and diver for contract purposes
to establish day rates, length of contract, travel itinerary and travel costs covered
• Interpreted for Aupair and host family English to Portuguese / Portuguese to English to establish ground rules in the household
• Interpreted day to day conversations for Brazilian immigrants English to Portuguese / Portuguese to English
• Tutored Spanish for high school level students
2007-2008 CNY Outsourcing Syracuse, New York L.
& J. G. Stickley Inc.: Receptionist
• Clerical duties including directing calls on a switchboard handling multiple lines, taking messages, making photo copies, typing
memos and letters, data entry, filing, customer service, greeting customers and vendors
• Hired as a full time employee following temp assignment
Literacy Volunteers: Data Entry
• Entering customer information into database
Flower City Glass: Receptionist
• Clerical duties including making and receiving calls for small office to quote customers, schedule jobs and pickups, filing, copying,
faxing
• Took cash, check, and credit card payments from customers
COMPUTER SKILLS: LANGUAGE SKILLS
• •
Proficient in Microsoft Office Fluent in Portuguese and Spanish
• •
Knowledge of: Comprehensible in Italian and French
o X-File
o Storis
o HRIS / Ultipro
o Fourth Shift