VINAY MOHAN
**** *********** *****, ***. *** ( San Jose, CA 95136
E-mail: abmqw0@r.postjobfree.com ( Cell Phone: 520-***-****
PRODUCT MANAGER / BUSINESS SYSTEMS ANALYST
Hi-Tech ~ Banking & Financial Services ~ Healthcare
Outstanding business analysis and product management skills coupled with a
proven record of envisioning user needs and successfully implementing
several commercial out-of-the-box as well as custom built applications for
major clients. Eager to make a significant contribution towards devising
tangible solutions for complex business problems. Skilled in:
. Requirements Gathering
. Use Cases
. MRDs & PRDs
. Functional Specifications
. UI Design
. Testing
. ITIL
. Agile Scrum
. Business Development
PROFESSIONAL EXPERIENCE
Cognizant Technology Solutions, Multiple Locations
Apr '04 - Present
Functional Consultant
As a high-quality business consulting professional with Cognizant, a $3
billion top-tier IT consulting firm, I have solved several business
problems for industry-leading clients by developing workable solutions
through the following roles:
Business Analyst at McAfee, Inc., Santa Clara, CA
Consulting Role (Nov '09 - Present)
. Built a brand new portal platform to support the existing partner
portal and several internal portals that had issues with
functionality, design and content. Re-designed all related web pages,
automated workflows and introduced new collaboration features such as
discussion forums and wikis. Project was implemented using Agile Scrum
methodology.
. Conducted high level analysis of technologies, market requirements and
trends. Analyzed business needs to evaluate and select the right
commercial portal suite and content management solution that would
best address existing issues. Effectively collaborated with business,
marketing, technical and design teams to capture requirements in the
form of BRDs.
Potential benefits of the new solution include 70,000 new orders
per quarter and elimination of spend on analytics by $1500 per report.
Business users can now update portal content in minutes instead of
raising IT requests that used to take up to 5 weeks to resolve.
Business Analyst at Autodesk, Inc., San Rafael, CA
Consulting Role (Aug '09 - Oct '09)
. Identified the pain points of the existing in-house forecasting and
resource management application by meeting with business users.
Enhanced the existing application by implementing business
requirements, and tested the new version by preparing test cases and
test scripts.
. Improved performance by reducing time spent on updates to less than 1
minute from 15 minutes on average, thereby resulting in huge
productivity gains. Trained the entire user audience, which comprised
a varied mix of individuals from Administrators and Project Managers
to Directors and VPs, on features of the enhanced application.
. Authored MRD and successfully made a business case for an enterprise
wide PPM solution to the Vice President and CIO after evaluating
different vendors and implementation options.
Business Systems Analyst at WellPoint, Inc., Thousand Oaks, CA
Consulting Role (Apr '09 - Jul '09)
. Implemented a centralized and flexible rules engine to provide
incentives to members across different medical programs. The rules
engine was built using a commercially available product.
. Interviewed Subject Matter Experts and business users to gather
requirements. Translated requirements into use case models and flows;
prepared detailed system specifications for all elements in the use
case models.
. Eliminated vendor costs for rule changes and modifications; provided
WellPoint with complete control over the incentive processing
workflow.
Product Manager at eBay, Inc., San Jose, CA
Consulting Role (Jul '08 - Mar '09)
. Replaced the existing makeshift configuration management tool with a
commercial, state-of-the-art Configuration Management Database (CMDB)
to improve availability and functioning of the eBay website. Developed
a roadmap for implementation after prioritizing enhancements; defined,
tracked and improved key product metrics.
. Prepared PRDs based on interactions with diverse user groups such as
Information Security, Capacity Planning and Asset Management. Oversaw
design, development and testing while serving as the key liaison
between technical teams and the user community.
. Achieved cost savings of $7.5m per quarter and freed up over 700
servers, while fully automating the process of identifying and
correcting configuration errors.
. Enhanced performance of the online ticketing system by automating
existing business processes and workflows.
Business Systems Analyst at American Express Company, Phoenix, AZ
Consulting Role (Feb '07 - May '08)
. Created a unique, personalized online experience for card members by
generating pre-approved based only on soft credit pulls. Ensured that
the design and content of web pages were in sync with the
requirements; reviewed test cases and performed functional testing.
. Improved the existing web-based card member self-servicing application
by migrating it to a better, modern technology platform in order to
provide a uniform, seamless experience for users.
. Streamlined user journeys for card members logging into the American
Express website to apply for pre-approved offers that they received
through e-mail or direct mail; re-designed the entire set of web pages
involved to provide the same look and feel to users.
Business Analyst at Bank of New York Mellon, New York, NY and Chennai,
India
Consulting Role (Apr '04 - Jan '07)
. Replaced the existing fund accounting platform at the newly acquired
mutual fund subsidiary with an improved, commercially available
solution in order to better integrate it with the entire organization.
. Developed customized portfolio reports for investment managers by
enhancing features of the reporting tool. Prepared functional
specifications that served as the base for development efforts; tested
the newly built reports by querying the database and ensuring data
integrity.
. Re-engineered the existing loan quoting, calculation and financing
application by migrating the legacy system to a newer, faster
technology platform; prepared design solutions and business process
flows based on use cases.
Illinois Institute of Technology, Chicago, IL
Jan '03 - Oct '03
Marketing Consultant
. Conducted market research, created business plans and presentations to
market a newly designed phlebotomy device. Met with potential vendors
and partners to set up strategic alliances.
. Secured the first prize after being adjudged the best entrepreneurial
idea at a competition conducted by IIT.
PRODUCT EXPERIENCE
. IBM Rational Tools
. IBM TADDM
. Lombardi Teamworks 6
. Lombardi Blueprint
. Remedy
. Eagle STAR & PACE
EDUCATION
Masters in Business Administration
Illinois Institute of Technology, Chicago, IL
Masters Program in International Business
PSG Institute of Management, Coimbatore, India
Bachelors in Science (Mathematics)
University of Madras, Madras, India
CERTIFICATIONS
. Information Technology Infrastructure Library (ITIL) Version 3
. Cognizant's internal certification in the Cards and Payments domain
. Cognizant's internal certification in the Investment Management domain
COMPUTER SKILLS
Microsoft Office 2007, Microsoft Visio 2007, Microsoft SharePoint, SQL,
Windows 7/ Vista/ XP, Mac OS X