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Customer Service Representative

East Meadow, New York, 11554, United States
May 28, 2010

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Michael Garfinkel

(516) ***-****

Permanent Address

**** ******* *****

East Meadow, NY 11554


State University of New York at Buffalo, School of Management

. Bachelor of Science, Management Information Systems


Island Harvest, Intern

Summer of 2009

. Supervised and coordinated activities involved in the distribution of

food for non-profit lunch programs

. Trained on-site personnel to use proper procedures following federal


. Responsible for tracking food use and inventory of on-site

distribution centers

. Insured on-time delivery of additional hot foods from various vendors

Great Neck Public Schools, Office Assistant, Great Neck, NY Summer

of 2008

. Data entry into the school's Infinite Campus Program to better

facilitate client relations

. Registered students for the Enrichment and Academic Intervention


. Compiled data and prepared the Summary Report for the summer

program to show where money was budgeted to

. Assisted the principal in organizing mailings, scheduling,

bookkeeping, communications with teachers and parents, writing

memos, creating brochures and other components of the program

Allstate Insurance, Customer Service Representative, East

Meadow, NY September 2005-June 2006

. Quoted rates for property insurance policies to give

clients more accurate information

. Collected payments from clients and stored data into

database to keep track of clients payments

. Entered information into the company's databases about

potential clients

. Developed various databases for use by the marketing

department to gain additional clients

. Designed advertisements that were placed in several local

newspapers that led to increased businesses

Twin Oaks Day Camp, Lifeguard, Freeport, NY

Summers 2005-2007

. Responsible for daily group lessons of six to eight for campers

between the ages of four and nine

. Taught private one-on-one swim lessons after camp hours preparing

campers for Red Cross Certification

Saf-T-Swim, Swim Instructor, East Meadow, NY

September 2004-June 2005

. Taught one-on-one swim instruction to students as young as

two months and as old as adults


Alpha Epsilon Pi, Philanthropic Fraternity

. Treasurer 2008-2009

. Treasurer for pledge class - budgeted funds for fraternal

events such as philanthropy and community service

. Chaired community service events including Relay for Life

which raised money for cancer

. Chaired athletic events-coordinated softball intramurals in

order to bring the fraternity closer together

. Habitat for Humanity - assisted in demolishing the inside

of a house that was to be refurbished for another family

. UNICEF-dance-a-thon

International Greek Council

. Corresponding Secretary 2008-2009

University at Buffalo Accounting Association

. Community Service Committee 2008-2009

Becker Accounting Competition

. Competition aimed at making a company more economic and

energy efficient

School of Management Mentor

. Peer advisor to incoming freshman and School of Management



. Proficient with Microsoft Office (Word, Excel, PowerPoint),

Macromedia Dreamweaver, Adobe Photoshop, Adobe Illustrator

. VITA Certified - Volunteer Income Tax Association

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