Sabina Vilarchao
Miami Lakes, FL 33015
Ph: 786-***-****
abmqvu@r.postjobfree.com
OBJECTIVE
Seeking a challenging position as an executive administrative assistant at
a growth-oriented firm, which will allow me to both further utilize my
skills and acquire new abilities.
SUMMARY OF QUALIFICATIONS
. A highly organized and detail-oriented Executive Assistant with over
10 years' experience providing thorough and skillful administrative
support to senior executives.
. Dedicated and focused; able to prioritize and complete multiple tasks
and follow through to achieve project goals.
. An independent and self-motivated professional with excellent
research and writing skills; able to grow positive relationships with
clients and colleagues at all organizational levels.
. Computer skills include: Microsoft Word, Excel, Outlook, Microsoft
Publishing, PowerPoint, QuickBooks, Salesforce.com, and Internet. Tax
preparer. (Microsoft Office 2003 & 2007)
. Data Entry (9000/kph), Type 50 wpm, and Bilingual (Spanish)
PROFESSIONAL EXPERIENCE
Executive Assistant/Sales Support
November 2009- April 2010
DVA Laboratory Services (Temporary assignment thru agency)
Fort Lauderdale, FL
. Manage front desk, greet clients, answer and route incoming calls
. Provide daily support to the VP of New Business in managing his calendar,
monitoring emails, processing expense vouchers and reconciling corporate
card expenses
. Organize travel arrangements for domestic and international, arrange
hotel accommodations, and secure ground transfers for the sales team. (15
reps)
. Assists with projects and assumed project-management responsibility where
appropriate
. Assist two Directors of CKD/Outreach with client meeting PowerPoint
presentations
. Entered commissions and bonuses for human resource department
. Assist with pre-labeling test tubes for our CKD clinics
. Prepare correspondence, reports, forms, and spreadsheets. Write
correspondence and memorandums
Executive Administrative Assistant
November 2008- June 2009
Rocky Patel Premium Cigars (Lee County)
Bonita Springs, FL
. Manage front desk, greet clients, answer and route incoming calls
. Provide daily support to the President in managing his calendar,
monitoring emails, processing expense vouchers and reconciling corporate
card expenses
. Handle President's personal errands
. Organize travel arrangements for domestic and international, arrange
hotel accommodations, and secure ground transfers for the entire staff.
(25 employees)
. Assists with projects and assumed project-management responsibility where
appropriate
. Assist the VP of Sales with client meeting PowerPoint presentations
. Entered checks daily and applied to account using Navision software.
. Order supplies, make bank deposits, maintain office and break room
inventory
Executive Administrative Assistant
January 2007- July 2008
Arise Virtual Solutions Inc.
Miramar, FL
. Manage front desk, greet clients, answer and route incoming calls
averaging 75 calls per day
. Provide daily support to (3) executives in managing calendars, monitoring
emails, processing expense vouchers and reconciling corporate card
expenses
. Organize travel arrangements for domestic and international, arrange
hotel accommodations, and secure ground transfers
. Assists with projects and assumed project-management responsibility where
appropriate
. Order supplies, maintain office and break room inventory
. Coordinate executive meetings, employee Lunch and Learn for 100
employees, and assist in mass
mailings of tokens to agents or client trainings
. Provide excellent customer service. Expectation included demonstrating
the following: high level of customer focus (to home agents), effective
listening, problem ownership, attention to learning, productivity and
efficiency with subsequent follow up
. Primarily answer telephone inquiries, but also responsible for email and
live-chat service
Executive Assistant to VP of Sales
August 2003- December 2006
Atico International
Ft Lauderdale, FL
. Answer phones. Route calls as necessary, take accurate messages for VP
. Handled calendars, expense reports and travel arrangements for VP
. Prepare correspondence, reports, forms, and spreadsheet. Write
correspondence and memorandums
. Schedule meetings and maintain calendars for current accounts
. Maintain manuals for department-update, department records for Holidays,
Personal, Vacation, etc.
. Manage and control one major account for VP: submit quotes; enter orders,
collection, and track shipment overseas
. Collections to all accounts dealing with letter of credit and wire
transfers. Assisting with accounting department.
. Creating invoices, maintaining/updating customer accounts, accurately
preparing deposits, and contacting customers for timely payments and
collections.
. Maintain records and prepare reports such as organizational charts, phone
lists, budget information etc.
Overseas Administrative Assistant
September 2001 - March 2003 Intec Inc.
Miami Lakes, FL
. Assisted in importing goods from China, shipped samples, and data entry
of cost of new items into system
. Follow up daily on any open issues regarding new product development
. Proof artwork before released into overseas market
. Distributed documentation from China to our local broker and forwarded
for clearance
. Ensured containers and air shipments were on schedule
. Input ETD's and ETA's on future orders and notify sales department
Sales Assistant
November 2000- August 2001
Pool Water Products Ft.
Lauderdale, FL
. Assisted clients on the phone and walk-ins, do quotations, take orders,
purchase special orders from factories, and schedule deliveries
. Follow up with vendors on availability and scheduled delivery time
. Determine in-bound and out-bound freight charges
. Entered data into order entry and released a pick ticket for warehouse
. Type correspondence to keeping clients informed of account status and
other pertinent information
Sales Assistant Intl Division/Exe. Assistant April
1996- April 1998
Power Telephone & Supply Company
Doral, FL
. Maintain accurate client records, purchase orders, and warehouse receipts
. Rectified delivery discrepancies in quantities and costs upon delivery of
merchandise
. Insured vendor adherence to P.O. instructions maintained log of sales for
commission purposes
. Type correspondence to keeping clients informed of account status and
other pertinent information
. Issued necessary return authorizations when returning merchandise to
vendor
. Familiar with Letter of Credits and export documentation
. Provided support to the Accounting department and Human resources
. Receiving applying payments to customer accounts, entering contracts and
creating invoices, maintaining/updating customer accounts, accurately
preparing deposits, and contacting customers for timely payments and
collections.
. Provide full support to the President by making travel arrangements for
VP
. Prepare correspondence, reports, forms, and spreadsheets. Write
correspondence and memorandums
EDUCATION
Present
. Colorado Technical University Colorado Springs, CO
. Expected graduation date 3/2012
. B.A. in Business Management