Retail Sales, Operations and Management Executive successful at building
high-performance teams and leading sophisticated manufacturing and retail
organizations with P&L responsibility up to $300 million. Skilled at
establishing operational excellence within culturally diverse environments,
translating conceptual models into specific growth strategies, and
planning/executing multi-faceted retail business development campaigns
designed to improve market share and gross revenue. Key qualifications
include:
Revitalizing Stagnant & Declining Reorganization & Turnaround Management
Sales
Major Account Development & Portfolio Re-engineering Operations & Process
Management Improvement
Strategic Business, Market & Sales Market Evaluation, Penetration &
Planning Expansion
ROI, Value Proposition & Profit Creative Branding & Vertical Marketing
Optimization
Summary of Experience
2007-2009, Monster Cable Products, Brisbane, CA
Acting Director, Retail Sell Through Team - (Training Development & Retail
Strategies)
2004-2007, Circuit City, Gulf Coast, FL
District Manager
2000-2004, Circuit City, Gulf Coast, FL
Store Director
Detail of Experience
2007-2009, Monster Cable Products, Brisbane, CA
Acting Director, Retail Sell Through Team - (Training Development & Retail
Strategies)
. Partnered and collaborated with Circuit City Sales Development Team to
integrate the holiday bundle, Spring/Fall trainings and merchandising
throughout all stores.
. Holiday pack increased Monster Sales 154% to the previous year where
Circuit City had 145 stores less than the current year.
. Spring/Fall trainings '08 increased accessory sales to an additional $90
on the TV basket which to added $300MM dollars, to the bottom line, for
the year
. Received Circuit City's buy in to test exclusive POP and merchandising in
4 markets which summed up to 40 stores.
. Collaborated with executive team members on defining strategic retail
markets, merchandising initiatives and driving corporate sell through
strategies, positioning, and budget across the global organization.
. Developed overall market awareness strategy and leads the Monster brand
identity at the retail executive level; manages internal training teams
and external resources. Ensured execution of "best in class" merchandise
presentation standards.
. Directed sell through initiatives for the company, including the
selection and management of a merchandising and /or rep firm, speaking
engagements, awards and bi-line activities.
. Executed all major communication vehicles including world-class training
team, sell through and marketing collateral, retail case studies, and
executive level retail customer newsletters.
. Supervised the creation of global sell through team tools for retail
market segments, consumer educational programs and communication portals.
. Managed a global team of 20
2004-2007, Circuit City, Gulf Coast, FL
District Manager
. Direct Operational Activities of Florida Gulf Coast: Lakeland to Naples
. Took gross sales from 215MM to 255MM in 3 years.
. Chartered the planning and execution of the regional launch of Home
Theater Installs/PC Services "Firedog"
. Achieved Presidents Club / Top 10% of Company
. Authored Company Sales Manager Training Program (MDP)
. Ensured the execution of company standards and maximizing sales within
multiple stores throughout my designated district by providing an
exceptional shopping experience for the customer.
. Managed the store execution in accordance with the company's visual and
operational standards.
. Ran the overall recruitment, training and development of talent and the
performance management of my district. Recruited four Store Directors and
9 Sales Managers.
. Enforced appropriate district controls for all company standards in all
stores, i.e., payroll hours, management mix, cash, inventory, fixtures
and property.
. Hit district shrink goals through sound operational execution.
2000-2004, Circuit City, Gulf Coast, FL
Store Director
. Managed all Sales and Operational Activities including P&L
accountability, store communications, and complete responsibility for the
operations and performance of Circuit City store.
. Revenue Growth 188% Run Rate 15MM to 28MM
. Growth of 5 Store Directors and 14 Sales Managers
. Received Leadership of Distinction Award (company top 10%) 2001/2002/2004
. Recruiting & Training of District management candidates
. Helped Circuit City promote the brand through strategic planning with
members of the Management team.
. Responsibilities included brand development and helping Circuit City rise
above the competition by using my talents and abilities to provide world
class customer service.
. Ran all facets of a profitable location.
1999-2000, Circuit City, Gulf Coast, FL
Assistant Store Director,
. Managed all Operations and Inventory Procedures
. Exceeded all fiscal shrink goals
. Exceeded all fiscal P&L goals
. Impacted Circuit City's stores daily by driving sales and providing the
exceptional customer service.
. Managed the daily operations of exciting sales departments.
. My responsibilities included executing merchandising plans, maintaining
inventory levels, supervising, training and coaching, and conducting
product training.
. Guided sales team and exceeded our customers' expectations by providing
exceptional customer service on a daily basis.