Rafael Fernandes
*** ****** **. ***** ********, WI 53186 * abmqt2@r.postjobfree.com * (262) 332-
0220
Objective
Seeking an entry level position in the business field, with particular
interest in operations management, information technology and international
business.
Education
. Carroll University, Waukesha, WI
. Bachelor of Science Degree (2010)
. Major: Business Administrations with emphasis in Management
. Minors: International Relations and Spanish
Language Skills
. Native: Portuguese
Fluent: English and Spanish
Experience
(05/2009 - 05/2010) Carroll University, Waukesha, WI
Computer Science Intern
. Hardware and software assistance
. Conduction of network performance and capacity through test of routing
equipment
. Installation of network cable system
. Phone system maintenance and troubleshooting
. Development and implementation of technical manuals and instruction
material
. Assistance in computer reimaging
. Cisco switch configuration
. Customer service assistance
(09/2008 - 12/2009) E. R. Abernathy Industrial, Sussex, WI
Operations Specialist Intern
. Purchase order, invoice and acknowledgement processing using Activant
Prophet 21
. Creation of several operating reports using Microsoft Excel
. Management of electronic data interchange(EDI) using Inovis Trusted Links
. Warehouse inventory tracking
. Shipping and handling using UPS Worldship
. Preparation of sales quotes
. General office duties
. Website update
. Creation of business marketing PowerPoint presentations
. Computer related troubleshooting and maintenance
. Management of public and private bids
. Customer service assistance
Skills and Activities
. Rotary Youth Exchange Student (2004 - 2005)
. Dean's List - Fall and Spring (2008)
. Member of the National Political Science Honor Society - Pi Sigma
Alpha (2010)
. Member of the Carroll University and Wauwatosa East Soccer Teams (2005
- 2007)
. Peer mentoring at Carroll University - (2008 - 2009)
. Technically proficient in MS Word, Excel, PowerPoint, Access,
Expression Web and good understanding of Visual Studio 2008 (C#)