Customer Service Representative

OBJECTIVE: To obtain an internship or entry level position in the field of

Economics or Finance.

EDUCATION:

Bachelor of Science in Economics - May 2009

Alabama A& M University, Normal, AL

Courses that contributed to my analytical development:

. Managerial Economics

. Principles of Finance

. Business Statistics I & II

. Intermediate Microeconomics and Macroeconomics

WORK EXPERIENCE:

Burlington Coat Factory - Huntsville, AL

Customer Service Representative

27 October 2006 - Present

. Assisting customers in solving store related issues

. Constructing display furniture

. Loading various merchandise for customers

. Emailing and processing orders made for customers

. Working successfully under managers and along with other employees

State Black Archives Research Center Museum - Normal, AL

Museum Assistant

3 March 2008 - 8 December 2008

. Performed guided tours of State Black Archives mission, purpose, and

history

. Participated assembling exhibits as well as maintaining shipment

materials

. Screened telephone calls and visitors

. Maintained inventory of books, DVDs, archival collections, permanent

exhibit artifacts

. Electronically entered data into museum database

. Assigned by museum coordinator to supervise employees during training

period

COMPUTER SKILLS:

. Knowledgeable user of Windows 2000, Windows XP, and Windows Vista

. Proficient in Microsoft Office 2003, Microsoft Office XP, and Microsoft

Office 2007

. Advanced users of Excel, Word, and PowerPoint. Typing skills at

45wpm.

References Available Upon Request

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