Juan P. Del Moral
617-***-**** *** Gore St # ***
abmqrh@r.postjobfree.com
Cambridge, MA 02141
www.linkedin.com/in/juandelmoral
Summary of
Qualifications
. Highly motivated industrial engineer and ISO 9002 lead assessor
skilled in coordinating cost saving projects that involved process and
quality improvement, best practices implementation and ensured ISO
recertification.
. Experienced compliance program manager accomplished in promoting
worldwide organization IT Security audit readiness by communication
and execution of IT security and Compliance requirements.
. Diligent business partner program specialist proficient in training
business partner professionals on requirements and benefits to Latin
American business partners program resulting in regional growth.
. Expertise in quality records documentation tracking and retention,
training and continuous improvement.
. Reliable software testing engineer documenting clear, concise business
requirement narrative documents. Detailed reviewer of functional,
technical design and test plans documents.
. Flawless manual tester for commercial off the shelf software executing
user acceptance and functional and regression testing.
Professional Experience
Boston Scientific Corporation (2008- 2010)
Boston Scientific Corporation - Veritude contractor, Natick, Massachusetts
QA/Software Testing Engineer, Boston Scientific - Global Complaint System
(2009 to12/23/2009).
Carried out Regression and Functional Testing required to validate the
design/configuration changes to GCS2 (Global Complaint System) introduced
by eMDR (Electronic Medical Device Reporting).
. Within the time frame required created and executed test cases
required for the validation of configuration changes introduced by the
new eMDR.
Boston Scientific Corporation - Veritude contractor, Natick, Massachusetts
Software Testing Engineer, Boston Scientific - Learning and Development of
Center Of Excellence (2008-to 2009).
Identified and documented business requirement for customized off- the-
shelf software. Executed user acceptance testing for corporate learning
management system upgrade.
. Gathered 100% of business requirements for QuestionMark off-line
surveys by working with Learning & Development and Item Managers
team. Documented system, process, training, and reporting business
requirements.
. Reviewed Business Requirement Narrative Documents, Functional and
Technical Design Document for Software learning management system
upgrade (Plateau).
. Reviewed and executed pre-approvals and User Acceptance Test scripts.
. Proposed time - saving efficiencies to the team project tracking tool,
contributing to an effective project reporting and quick overview of
projects by reducing review by 50%.
IBM Corporation (1991 - 2008)
IBM - Rational, Lexington, Massachusetts
IT Security Program Manager, Rational Engineering Services (2004 - 2008).
Managed IT Security compliance testing program. Trained and communicated IT
hardware and workplace security requirements. Brought sites to
satisfactory compliance rating levels.
. Attained overall 95 % target compliance rate for three years in a row
by managing IT security hardware compliance testing program for the
Rational brand.
. Increased compliance levels from 80% to 95% target in one year by
working directly with developers and lab administrators on a world
wide level by providing education and testing simultaneously to
manage their systems to comply with security standard ITCS104
requirements.
. Contributed to the successful 100% network Isolation of 1330 servers
by ensuring network compliance requirements were met, enabling
Rational Engineering Services to allocate their resources to other
high risk projects.
. Brought work place security compliance rate to 96% by planning,
training and testing line management and employees.
IBM - SDF North America, North Reading, Massachusetts
Business Controls Lead for Software Distribution and Fulfillment (2001 -
2004)
Provided advice on Business Controls criteria in a number of auditable
processes to meet business and audit program requirements. Enabled division
to report a satisfactory rating status semiannually for 3 years and passed
a corporate overall process audit.
. Led Software Distribution and Fulfillment (SDF) brand to be 100% audit
ready and to pass process overview corporate audit. Carried out and
met 100% internal audit schedule.
. Enabled operations to attain "SATISFACTORY" rating on their Semi
Annual Control Assessment (SACA) by carrying out training so they
understood and implemented IBM audit programs.
. Developed a consistent process for compliance testing by working with
world wide business controls to develop roadmaps to include control
points and validation in a consistent manner.
IBM - Lotus, Cambridge, Massachusetts
Business Operations Analyst for the Lotus Business Partner Organization
(1998 - 2001)
Developed project plans to implement recommendations made by a peer review
team to attain audit ready status and enhance the business control program.
Prepared semi - annual control assessments reports by carrying out
quarterly testing.
. Delivered a compliant-ready program to the new management team by
providing the ability to successfully pass the corporate audit for
the Business Partner Program.
. Delivered new offering and program incentives as scheduled with 100%
success rate by enabling the Business Partner Program to develop
adequate IT tools.
IBM - Lotus, Cambridge, Massachusetts
Latin American Business Partner Program and Services Administrator (1997 -
1998)
Trained Business Partner peers in Latin America on Business Partner Program
requirements and benefits. Communicated and executed strategic region
specific projects and campaigns including partnering on-line orientation
campaign, semi-annual renewal campaign, and premier re-qualification.
IBM - Lotus, North Reading, Massachusetts
Manufacturing Engineer for Lotus Operations (1991 - 1997)
Coordinated projects throughout operations that involved process
simplification and implementation of best practices. Worked with staff to
identify process improvements, implement cost reductions and improve
quality. Planned and executed Internal Quality Audits (As ISO 9002 Lead
Assessor) and developed guidelines for training records and performance.
Education
BS in Industrial Engineering. Northeastern University, Boston,
Massachusetts.
Training / Seminars / Workshops
. 7 Habits of highly effective People and Time Management -Franklin
Covey
. Knowledge of Lean Six Sigma methodology .
. Lead Assessor ISO 9000 Quality Standard Training
. QMAC (Quality system, manufacturing and clinical base) Software and
Computerized systems
. Global System Methodology (GSM) Processes and Phases.
. Understanding of general principal of software Validation; Guidance
for industry and FDA staff
. Project Management Fundamentals and Leadership
. Medical Interpreter Certification.
Software Skills: Microsoft Project Planning, Word, Excel, PowerPoint, Lotus
Notes and Visio.
Language Skills: Fluent in Spanish and Portuguese.