Customer Service Manager
Resume:
Tiffany Price
Apt. D
Bridgeton, Mo. 63044
Cell # 314-***-****
E-Mail: abmqqy@r.postjobfree.com
Objective:
I am a business oriented female looking for clerical/data entry/administraitve
work. I am looking to work in an environment where I can expand my horizons
and excel in any type of work I perform. My goal is to bring a cheerful attitude, as
well as hard work ethic to any business.
Eduacation:
Florissant Valley Community College
3400 Pershall Rd.
St. Louis, Missouri
No degree (attended 2 years)
Major: Business Management
Computer Skills:
Microsoft Word
Microsoft Excel
PowerPoint
Fax Machine
Copy Machine
Employment History:
The Law Offices of Frederick J. Hanna & Associates P.C.
Position: Collector
St. Ann, Missouri
February 16, 2009-Current
-This position consists of making outbound calls, manually & on a dialer system
to debtors who were 120 days or more delinquent on a credit card bill through
Visa or Mastercard. We also receive inbound calls from debtors that want to take
care of their situation. We can collect payment in full, or offer to settle an acount
for a certain percentage. We have a monthly budget that we need to adhere by
which is usually $25,000. Anything collected after the budget amount, goes
towrds your bonus, whiich you get 9% of whatever you collect on each payment.
US Bank
Position: Collector/Customer Service/Account Manager
Olivette, Missouri
November 12, 2007-September 11, 2008
-This position consisted of also collecting on Visa/Mastercard credit at 30-90
days past due. If customers couldn't make full payments, we would set them up
on payment arrangements to pay off the balance in a specific time period.
World Omni Financial
Position: Customer Service/Collector
Earth City, Missouri
May 16, 2005-Novemeber 7, 2007
-This postion consisted of collecting on delinquent auto loans that were financed
through Bank of America or Merril Lynch. We had to answer inbound & also
make outbound calls to help customer establish an agreement. Also answered
any customer concerns & help them make the right decisions to work out
payments.
HBE Corporation
Position: Reservations Agent
Creve Coeur, Missouri
April 5, 2004-May 13, 2005
-My duties were to answer all incoming calls from customers who wanted to
make hotel reservations for Adam's Mark Hotels & Resorts across the U.S. I
would describe the location, rooms, & amenities to customers.
References:
-Bill Page
-Robyn Thompson
-Chastity Sylcox
-Adam Usher
Contact this candidate