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Customer Service Manager

Location:
Bridgeton, Missouri, 63044, United States
Posted:
May 29, 2010

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Tiffany Price

***** ********** **.

Apt. D

Bridgeton, Mo. 63044

Cell # 314-***-****

E-Mail: abmqqy@r.postjobfree.com

Objective:

I am a business oriented female looking for clerical/data entry/administraitve

work. I am looking to work in an environment where I can expand my horizons

and excel in any type of work I perform. My goal is to bring a cheerful attitude, as

well as hard work ethic to any business.

Eduacation:

Florissant Valley Community College

3400 Pershall Rd.

St. Louis, Missouri

No degree (attended 2 years)

Major: Business Management

Computer Skills:

Microsoft Word

Microsoft Excel

PowerPoint

Fax Machine

Copy Machine

E-Mail

Employment History:

The Law Offices of Frederick J. Hanna & Associates P.C.

Position: Collector

St. Ann, Missouri

February 16, 2009-Current

-This position consists of making outbound calls, manually & on a dialer system

to debtors who were 120 days or more delinquent on a credit card bill through

Visa or Mastercard. We also receive inbound calls from debtors that want to take

care of their situation. We can collect payment in full, or offer to settle an acount

for a certain percentage. We have a monthly budget that we need to adhere by

which is usually $25,000. Anything collected after the budget amount, goes

towrds your bonus, whiich you get 9% of whatever you collect on each payment.

US Bank

Position: Collector/Customer Service/Account Manager

Olivette, Missouri

November 12, 2007-September 11, 2008

-This position consisted of also collecting on Visa/Mastercard credit at 30-90

days past due. If customers couldn't make full payments, we would set them up

on payment arrangements to pay off the balance in a specific time period.

World Omni Financial

Position: Customer Service/Collector

Earth City, Missouri

May 16, 2005-Novemeber 7, 2007

-This postion consisted of collecting on delinquent auto loans that were financed

through Bank of America or Merril Lynch. We had to answer inbound & also

make outbound calls to help customer establish an agreement. Also answered

any customer concerns & help them make the right decisions to work out

payments.

HBE Corporation

Position: Reservations Agent

Creve Coeur, Missouri

April 5, 2004-May 13, 2005

-My duties were to answer all incoming calls from customers who wanted to

make hotel reservations for Adam's Mark Hotels & Resorts across the U.S. I

would describe the location, rooms, & amenities to customers.

References:

-Bill Page

636-***-****

-Robyn Thompson

314-***-****

-Chastity Sylcox

314-***-****

-Adam Usher

314-***-****



Contact this candidate