sMAX ZANAN
*** **** **** ** #***, New York, NY 10036
917-***-**** abmqpm@r.postjobfree.com
QUALIFICATIONS
Self-motivated, goal oriented Business Professional seeking to capitalize
on business knowledge and entrepreneurial nature in a Management career.
Background includes a steady progression from Salesperson all the way to
President of a very successive automobile dealership. Proven track
record in implementing process improvements, fostering effective
relationships among departments and with vendors and customers, oversight
of all financial, personnel and operations issues and driving sales to
unprecedented levels through revised compensation plans, enhanced
training and innovative sales techniques. Goal is to utilize leadership,
communication and business skills in a fast-paced investment environment.
PROFESSIONAL EXPERIENCE
ELITE AUTO GROUP, New York, New York
President (2005 to Present)
. Provide complete oversight and direction to a 150 employee, $200 million
automotive dealership.
. Enhanced productivity and cooperation between various departments through
productive meetings of department heads and streamlining the processes of
every department.
. Negotiated contracts of all types, including organized labor, direct
mail, print advertising
. Managed the advertising budget; work closely with the comptroller to
monitor payroll, expenses.
. Collaborated with the legal department to create an employee manual,
employment rules and procedures.
. Established Business Development Centers to efficiently manage incoming
phone inquiries and internet leads.
. Negotiated volume discounts for purchases of rental cars and auto parts
from multiple vendors.
. Recruited, screened and hired department heads for each department
. Oversaw all accounting functions, including audits, payroll, accounts
receivable and accounts payable.
. Revitalized operation through new compensation plans to maximize sales,
innovative warranty programs, reducing contracts-in-transit and aged
inventory, mandatory training for all personnel and implementation of a
cutting edge software program.
FIVE TOWNS MITSUBISHI
General Manager (2003 to 2005)
. Complete profit and loss responsibilities for Sales, Service and Parts
departments.
. Hire, train and manage personnel, interact with vendors and customers.
. Fostered strong working relationships between all departments
. Established sales quotas and motivated staff to exceed goals.
. Responsible for purchasing new and used inventory
. Increased profit in the service department by maximizing billable hours
and in the parts department by increasing profit margins.
. Reported to President on profit and loss, dealership issues and sales
initiatives.
. Developed an aggressive marketing campaign, including newspapers, radio,
television and direct mail advertising.
. Coordinated weekly training sessions, including product knowledge,
inventory information and sales techniques.
MAX ZANAN
Page Two
PROFESSIONAL EXPERIENCE
(Continued)
KINGS PLAZA JEEP CHRYSLER
Finance Manager (2002 to 2003)
. Established long term relationships with lenders and aftermarket vendors
to generate profits above industry averages.
. Negotiated the most favorable approval from a lender and presented
different payment options to customers.
. Designed menu selling, evaluated each customer's credit report in order
to submit credit application to a proper lending source and designed an
aftermarket package that is suitable for a particular customer.
. Reduced number of contracts in transit by improving packaging procedures,
reported department"s profitability as well as any funding issues to a
General Manager on a weekly basis.
. Managed 2 finance managers and a team of 12 sales people. Supervised
training meetings and administered monthly performance reviews.
BARON KIA
Salesperson
. Negotiated retail and lease purchases with customers, phone follow ups
with prospects, introduced features of automobiles to customers, assisted
in obtaining automobile insurance policies.
. Presented customers offer to a Sales Manager, informed customers of
different finance options, appraised trade-in vehicles.
EDUCATION
JOHN JAY COLLEGE OF CRIMINAL JUSTICE, New York, New York
Bachelors Degree in Criminal Justice, 1999
Masters Degree in Public Administration, 2001