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Project Manager Management

Bristow, Virginia, 20136, United States
May 29, 2010

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***** **** **** **** *******, VA ***** USA


Seasoned and successful senior banking professional with over 15 years of

experience in dramatically improving business processes, managing multi-

million-dollar portfolios, and developing outstanding business strategies

and tactics for international banking and financial organizations. Play

instrumental role in full spectrum of product activities, including

business development, market penetration and implementation. Proven multi-

channel team leader committed to skillfully directing projects and

enhancing operational productivity. US Citizen with expertise financial

services industry.

Strategic Planning . Branch Management . Project Management . Financial


Global Team Leadership . Process Improvement . International Business .

Process Automation

Business Analysis . Retail Banking . System Implementation . Relationship


Change Management . Risk Management . P&L . Financial Strategy .

Organizational Turnarounds

Product Development . Cross-Cultural Communication . Negotiations


RIYAD BANK, MENA (Middle East & North Africa) Region . 2008-June 2010

(internal opportunity through IFC, World Bank Group)

Sr. Program Manager - Customer Strategy & Tactics Division

Heading the consumer finance & corporate banking divisions initiatives,

planning, structuring, and road map of all projects across nationally as

well as internationally as recommended by Booz Allen and Oliver Wymann

international management consulting firms.

. Strategize, manage and plan the future business growth for Micro

Finance, Leasing and SME's.

. Automation of various banking initiatives regionally across complex

organizational structure, business processes, governance and solution

support for not only consumer finance, cash management products

including liquidity management, payroll / dividend payments and direct

debit but also for financial institutes & trade finance department

WORLD BANK GROUP, Washington, D.C. . 2005-2008

A vital source of financial and technical assistance to developing

countries and emerging markets around the world.

Sr. Consultant - International Finance Corporation (IFC), World Bank Group

Deliver outstanding consulting services to regional offices. Lead in-house

business analysis team in gathering requirements and assessing long-term

potential for donor-funded operations. Improve critical processes affecting

corporate strategy, donor-funded operations, and project budgeting. Play

instrumental role in data interpretation for strategic plan

development/execution. Manage in house and offshore team members in

overseeing complex business processes.

. Decreased processing time and reduced worldwide loan risks by

developing recommendation to enhance IFC World Bank loaning process

globally and regionally across various regulatory requirements..

. Performed credit risk ratings and analysis for small businesses in

emerging markets.

. Directed project plan development for change management for eConsult

project implementation.

. Ensure optimal financial performance, budget management, and resource

allocation for key program and monitor quality and IFC compliance for


. Streamlined the various complex country wide as well as global

processes involved in the corporate strategy at regional level as well

as project level budgeting.

. Work with senior management on data interpretation for all strategic

plans, strategy formulation and implementation, evaluation of progress

and improvements.

. Monitor program financial performance, budgets, resources required,

quality of services, deliverables and verify compliance with IFC

corporate financial practices.

. Reduced turnaround time in operations and revealed significant savings

opportunities for banking, commercial and governmental clients by

using effective ARIS methodology for business process mapping and

modeling techniques. i.e. Merrill Lynch, Citigroup, Capital One, DOD

HBL BANK, Head Office Karachi, . 2003-2005

A $6B, international banking organization.

Vice President Marketing / Head of Product Management - Consumer Products

and Marketing Division, Retail Banking Group

Managed $483M unsecured consumer lending program encompassing 1.4K branches

by leading 5 product managers and 23 regional marketing coordinators and

ensuring outstanding performance of 18K employees. Improved program

profitability and success by streamlining operations. Performed monthly

portfolio analysis and revised credit policies biannually. Oversaw IT

projects to ensure fulfillment of retail unsecured lending portfolio needs.

. Increased product portfolio from $34M to $241M and total portfolio

from $138M to $483M by enhancing branch operations and centralizing

marketing functions.

. Decreased portfolio risk and enhanced market penetration by tracking

marketing trends and skillfully promoting full product spectrum.

. Strengthened marketing through diversification with call center,

direct sales, and telesales.

. Reduced portfolio risk and increased product reach by carefully

monitoring and analyzing results from marketing trends and promotion

of all products, including personal loans, running finance, balance

transfer facility, consumer durable financing, credit cards and debit


ABN AMRO BANK (Americas Head Office), Chicago, Illinois . 1999-2003

An international bank with 4K branches in 53 countries, ranked 13th


Associate Vice President Operations / Project Manager, Strategic Sourcing


Supported Illinois and Michigan branches by leading 10-person team in

overseeing business operations and improving and automating processes.

Ensured program success by establishing training guidelines and

orchestrating activities among Chicago, New York, and Michigan teams.

Managed UAT Test Scripts to optimize code specification.

. Garnered ~$3M procurement cost savings annually by spearheading

implementation of Ariba e-procurement B2B online ordering system.

. Completed major replacement effort of manual ordering process with

online, automated system by conducting business analysis and

developing strategy and process maps.

. Spearheaded replacement of manual ordering process with online,

automated system by developing clear business analysis, plans and

operational strategic designs, including process maps.

. Eliminated unnecessary process variants and make process activities

parallel and automatic.

CITIBANK, MENA Regional Head Office, 1994-1999

A financial services provider with 200M+ customers worldwide.

Senior Strategic Analysis and Planning Manager, Retail/Business Banking


Pursued customer base expansion and improved project delivery by liaising

with Marketing, Operations, and Retail Banking teams to analyze emerging

technologies, evaluate key processes, and assess risks. Led 8-person team

and oversaw $8M lending portfolio. Leveraged understanding of local customs

to effectively integrate corporate policies into local operations. Tested

retail ALS system functionality with Singapore-based regional office

online. Evaluated comprehensive documentation for accuracy and

thoroughness. Tracked over draft facility against local and offshore time


. Enhanced processing by decreasing costs 25%, time 35%, and errors 35%

and launching online systems.

. Streamlined complex processes by serving on Plan-Do-Check-Act (PDCA)

Quality Team.

. Improved profit by collaborating with sales and collections teams to

establish change strategies.

. Interacted regularly with marketing, operations and retail banking

group to keep up with the emerging trends, processes, issues,

technology and risks within Retail Banking to increase new customer

base and facilitate project delivery.

Senior Relationship Manager, Corporate Banking Group

Directed product marketing efforts for businesses with <$30M sales. Oversaw

financial processing for commercial facilities, developed financial

analysis reports, and conducted quarterly client portfolio analysis.

Ensured accuracy of statistics administration, cash balancing, reports, and

transaction posting for L/C, L/G, T/R, and check discounting.

1. Ensured accurate and complete financial processing of commercial

facilities and prepared financial analysis reports by using business


2. Performed client portfolio analysis quarterly, identify trends and make



Master of Business Administration in Finance

Augusta State University, Augusta, Georgia

Bachelor of Science in Marketing Communications

Florida State University, Tallahassee, Florida


Credit Reviews / Business Analysis Courses . Letters of Credit Course (L/C,

L/G, T/R, Check Discounting)

SDLC & Six Sigma Methodology, Quality Assurance


Nationality: US Citizen

***List of Technical Skills Available Upon Request***

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