Cristiane Rhodes
Raleigh, NC 27604
home 919-***-**** cell 919-***-****
abmqnw@r.postjobfree.com
OBJECTIVE: Office support position in medical or business office / customer
service.
PROFILE
. Certified Nursing Assistant I (North Carolina NNAAP)
. CPR
. Over 10 years secretarial, customer service and billing
. Fluent in English, Portuguese and Spanish
. Conscientious, reliable, enthusiastic worker
. Medical Terminology - 1 semester
PROFICIENCIES
. OAS / Scheduling.com
. AHIQUA
. Health Pay
. Scanning/ Verify Charges
. Control D
. Computer proficient: MS Office Programs
. Currently being trained for PAR
. Meditech
EDUCATION
Strayer University - Senior - Enrolled, 4.0 - Graduate Winter 2010
Business Administration - Human Resources
Howard Community College
Certified Nursing Assistant and Patient Care Technician
Catholic University of Goias, Brazil
Business administration and Secretarial Skills
PROFESSIONAL EXPERIENCE
WakeMed Health & Hospitals - (Clinical Aide Supplemental) -- Jun/2009-
Present
HOME MOTHER - Oct/2006 - Present
HOWARD COUNTY GENERAL HOSPITAL, (Part of Johns Hopkins) Columbia, MD-
Feb/2005-Oct/2006 -
Patient Account Representative - PRN
Patients general registering, data entry, ensure all necessary paperwork is
completed and appropriately signed by patient, internal contact outside the
work group to resolve problems and to collaborate on work procedure.
Responsible for determining client eligibility for identified financial
assistance programs when patient is deemed as indigent or self-pay.
Continuous contact with external sources and responsibility to ensure that
satisfaction was maintained. Responsible for collecting, verifying and
monitoring health information relating to visits which included
documentation, coding and billing reimbursement to ensure the facility was
reimbursed correctly and timely.
HOME MOTHER - Apr/2004-Jan/2005
JORGE ERNESTO CALDERON, P.C., F.A.C.S., Baltimore, M.D.,- Oct/2002-Mar/2004
Front Desk/Medical Assistant
Greeting patients, general registering, data entry, answering the phone,
setting appointments, responsible for organizing, updating, and maintaining
medical charts per HIPPA standards; maintaining patient records in
computer, front desk; setting up examination rooms; taking vital signs;
doctor and patient schedule, EKG and Pap Smears; lab forms; breathing
treatment; interpreting Spanish or Portuguese speaking patients.
DYN CORP/ADVANCE MED, Columbia, MD - Jun/2001-May/2002
Receptionist/Data Entry
Data entry, phone answering, and front desk
BANK OF BRAZIL - Goiania, Brazil - 1998/1999
Internship
Produced correspondence, filing, telemarketing and information desk
SESH - Secretaria da Solidariedade Humana - Department of Human Solidarity
- Goiania-Brazil - 1994/1998
Customer Service Agent responsible for helping people with applications for
government benefits such as housing, food, and construction materials. I
was on a Committee responsible for verifying data for benefit eligibility.
Prepared monthly, quarterly, and annual reports of given benefits.
REFERENCES AVAILABLE UPON REQUEST