chastity mitchell

**** **** ****** ******, *********, La. 70506

Home: 337-***-**** ? Cell: 337-***-**** ? Email:

abmqmr@r.postjobfree.com

Hard working, detail oriented, professional seeking a position where I can

continue to utilize excellent communication, administrative and customer

service skills.

Summary of Qualifications

. 18 years experience in the Healthcare and Business Office

Operations

. Astute at recognizing areas in need of improvement, with

vision to execute action steps

. Strategic and integrated thinker, with ability to apply original

management concepts

. Excellent communication and interpersonal skills,

contributing exceptional ability to

effectively interact with medical personnel, doctors, technicians,

and support staff

. Organized and detail oriented, with reputation for providing

excellent customer service

. Bottom-line oriented with consistent record of exceeding

standards and expectations

. Exceptional administrative expertise to include documentation

and observation skills

____________________________________________________________________________

__ Experience

ADVANCE THERAPY SPECIALIST, Lafayette, LA

Office Coordinator 2007

- Present

. Consult with and serve as liaison to Physical Therapists and

Physicians.

. Provide patient support in busy practice. Schedule initial

appointments and follow-up visits.

. Maintain supply levels of all office equipment and medical supplies.

. Responsible for all insurance verification. Process all Medicare and

Medicaid claims.

. Responsible for assuring proper preparation, distribution and

maintenance of required daily closeout reports.

. Assist billing department with all accounts receivable, accounts

payable, and patient collection accounts.

LAFAYETTE SURGICAL SPECIALTY HOSPITAL, Lafayette, LA

Admissions Clerk 2005 -

2007

. Supervised admissions process, admitting 30-40 patients monthly

. Interviewed incoming patients/representatives and enters the

information for admission into the system

. Handled the tasks of recording names, religion, age of the

patient to use in emergency

. Coordinated with insurance companies and physicians regarding

payment of bills

. Responsible for explaining hospital regulations like visiting hours,

schedule of accounts and payment of accounts to visitors

. Responsible for entering patient's admitting information into the

computer and routes printed copy to the concerned department

. Handled the tasks of paying and receiving accounts

. Gathered and verified relevant information and completed necessary

procedures to schedule and admit inpatients and outpatients

Continued...

CHASTITY MITCHELL

Experience

ACADIANA RECOVERY CENTER, Lafayette, LA 2001 - 2005

Admissions Clerk Coordinator

. Supervised admissions process, placed patients based on factors such as,

drug or alcohol dependency, critical status, insurance coverage,

individual needs, and ability to care for patients.

. Instructed new employees regarding admission processes and procedures;

ensuring excellent quality control and superb customer service.

. Maintained the census on the state computer system

. Informed referring clinics and DX units of bed availability.

MIDSOUTH BANK, Lafayette, LA 1999 - 2000

Bank Teller

. Balanced cash drawer as needed and maintained recommended amount of

funds needed.

. Handled various accounting transactions and reconciliation tasks.

. Provided account status data whenever requires and handled phone

enquiries.

. Informed customers about various bank products.

. Trained and supervised15 new hires through training process.

OUR LADY OF LOURDES, Lafayette, LA

1991 - 1997

Dietician Assistant

. Assist patients requiring special diets to choose from the hospital

menu.

. Obtain the patient's dietary history; collect and record information

regarding the patient's consumption and weight.

. Provide dietary consultation, under the direction of the dietitian;

liaising with the dietitian regarding the patient's progress.

. Assist the dietitian to assess the food and health needs of local

residents and enable people to eat a healthier diet to prevent disease.

. Offer guidance in relation to food selection and preparation.

Education

Bachelor of Science in Business Management,

University of Phoenix, May 2009

Computer Skills: Microsoft Word, Excel, Access, PowerPoint and Publisher

References available upon request

Contact this candidate