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Quality Control Customer Service

Saint Louis, Missouri, 63132, United States
May 31, 2010

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La Shawn D. Meriwether

**** ***** **** ***** . ***. J . St. Louis, MO 63132 . Cell 314.***.**** .

Improving business process and the world through quality management

A powerful combination of exceptional academics and a wealth of experience

in the fields of chemical production and quality management. Provides

consistent quality improvement and global compliance results by leveraging

extensive quality process methodologies, highly effective training and

development skills, and masterful technological and analytical talents.

Unparalleled integrity and commitment to company process improvement

directly relating to bottom line results.

Quality Control . Quality Assurance . Budget Forecasting . Budget Planning

. Entrepreneur

Strategic Planning . Operational Streamlining . Staff Management .

Regulatory Compliance . Shipping/Receiving

Team Leadership . Team Motivation . Turnarounds . Cost Reduction . Training

& Development


The Monsanto Company, St. Louis, MO 2005-Present

A global agricultural company that applies innovation and technology to

help farmers around the world produce more while conserving more. An

organization has more than 21 thousand employees and $11B in annual sales.

Quality Management Systems & Process Improvement Lead

Progressed through several key positions including Quality Control Chemist,

then Quality Manager and Sample & Data Management Lead, to Quality

Management Systems and Process Improvement Lead. Maintained ISO and cGLPs

and cGMPs standards, led quality network, and set group goals. Performed

group evaluations, designed and implemented quality initiatives. Utilized

Six Sigma, Lean and Triz methodologies to identify opportunities for

improvements and develop change. Managed 15 direct reports and three

contractors, one data management specialist, two distribution coordinators,

and 12 research associates. Provided coordination for auditors' schedule,

equipment maintenance schedules, led projects, and managed and tracked

costs and capital across global sites.


. Developed a comprehensive chemical storage program, including

construction of a new storage site with a budget of $5M accommodating

some ten thousand chemicals with full ES&H compliance. Received the

Global Safety and Health Award for Improving Chemicals in 2008. Nominated

in 2009 for Global Safety and Health Award for Development of a Chemical

Management and Facility Improvement Process within Chemistry Technology.

. Delivered the division's best ISO inspection, achieving a reduction in

deficiencies of more than 50%, and a Letter of Recognition from the


QUALITY CONTROL CHEMIST, Augusta, GA, (2005 - 2007)

Supervised and trained personnel, developed standards of work and

procedures, managed projects, and conducted compliance audits and data

release management.


. Represented some 150 users on a global communications application

involving 4,000 people worldwide.

. Employed QC methodologies to reduce batch release time from 130 to 31

days that resulted in a cost savings of $80K while production increased

by 80 million units.

. Nominated for the organization's distinguished Regulatory Award.

. Utilized Six Sigma, Lean and TapRoot methodologies to identify

opportunities for improvements and develop change.

GlaxoSmithKline, Aiken, SC 1997-2005

The world's second largest pharmaceutical and research-based company with a

vast portfolio of products. In 2008, annual sales were $40B. Estimated

number of employees worldwide is 100,728, with 300 at the Aiken plant.

Quality Team Coordinator

Served as technical support and project lead to improve laboratory process

and deliver compliance. Conducted process evaluation and auditing, provided

training, and management of the quality process.

La Shawn Meriwether, continued


. Improved the laboratory's waste neutralization process resulting in

significant impact on overall ES&H compliance, and produced a zero-

deficiency FDA inspection. Received the GlaxoSmithKline Manufacturing

Site Excellence Recognition Award

. Reduced outsourcing testing by 22% through assessments and evaluations of

more than 200 raw material tests determining the basis for testing


. Controlled costs and improved internal customer service by reducing

sample turnaround time to five days.

. Delivered complete compliance to company standard operating procedures as

well as cGMPs.

. Managed the validation and maintenance of a $2M capital equipment budget

using IQ, OQ and PQ protocols.


SCIENCE & MATH TEACHER, Aiken Academy, Aiken, SC



Laboratory, Aiken, SC 1990-1996




Doctor of Philosophy in Applied Management and Decision Science, Walden

University, Baltimore, MD

Concentration in Leadership and Organizational Change (Summer 2013)

Master of Business Administration, Webster University, St. Louis, MO

Bachelor of Science, Biology, Minor in Chemistry, University of South

Carolina, Aiken, SC

ASQ American Society for Quality, member

CMQ/OE- Certified Manager of Quality/Organizational Excellence (Exam

October 2010)

CQE- Certified Quality Engineer (Exam December 2011)

CSSBB- Certified Six Sigma Black Belt (Exam August 2012)

Execute-USP/NF, EP, BP, FCC, and EPA methods, Instruments- HPLC, GC, IR,

NIR, GC/MS, TOC, AA, & Particle size

Monsanto TapRoot Facilitator for site ES&H

Compliance Online, ISO 13485:2003 for Medical Devices - How it differs to

ISO 9001:2008 and FDA part 820 requirements, Medical Device Classification-

US and the EU as per MDD, CMDR and GHTF,

ISO 9001 Internal Auditor

American Oil Chemical Society, member, Monsanto Six Sigma Green Belt

Monsanto, Head of Delegate, ISO /TC34/SC2 International Delegation -

Head of Delegates (HODs) of the Technical Committee 34/subcommittee 2, of

the International Standards Organization (for oilseeds and vegetables

standards). Fourteen countries were in attendance: The United Kingdom,

Canada, the Netherlands, Spain, Australia, Germany, Poland, Hungary,

England, Argentina, Indonesia, Malaysia, France, and the United States, as

well as the European Union and the International Oil Commissions. Monsanto

is a member of the Technical Advisory Group representing the US in this

subcommittee, and Monsanto's Technology division continues to hold two


La Shawn D. Meriwether

1143 Olive Lake Drive . Apt. J . St. Louis, MO 63132 . Cell 314.***.**** .

May 19, 2010

Dear Sir or Madam,

I'm writing to introduce myself in hopes of joining your organization as a

Quality Control Manager, and have enclosed a copy of my resume for your


I am a Quality Improvement Specialist wielding an exceptional background of

academics, technical expertise and a broad ranging record of success in

improving the bottom line through effective analysis and solutions


I am strategically motivated and skilled in specialized business analytics

for chemical manufacturing and production. My strength lies in my ability

to visualize and execute a plan with the confidence and perseverance needed

to deliver exceptional results-these qualities I have derived from my

extensive experience and vast success both in the fields of Quality

Improvement and Chemical manufacturing.

My outstanding performance comes, not only from extensive knowledge and

experience in my field, but from a keen ability to employ resources, teams,

and technology in the most effective and productive ways as well.

I would appreciate the opportunity to meet with you and exchange ideas as

I'm certain I can provide your organization with the added value and

determination you expect.

Thank you for your time. I look forward to meeting with you soon.


La Shawn Meriwether

Enclosure: Resume

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