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Customer Service Sales

Wheaton, Illinois, 60189, United States
May 31, 2010

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**** ****** *****, *******, **. 60189

(630) ***-**** (630)***-****


Driven to lead and motivate others to accomplish company goals

Provides exceptional customer service

Skilled at learning new concepts quickly, performing multiple

tasks at once, and communicating professionally

Possesses extensive computer training; including Microsoft

Office software, Final Cut Pro, Storenet, Portal, and RF EAS


Displays knowledge of merchandise standards

Committed to teamwork

Education Bachelor of Arts in Organizational Communication and 2005-200

Speech Communication - Cum Laude 9

North Central College: Naperville, IL.

Minor in Print Journalism

Career History

Pricing Specialist Manager, Old Navy: Oak Brook, IL. 2009-

Managed employees in markdown events and ad set Present

Trained and motivated others in tasks and services

Promoted and implemented company policies

Assumed store manager position while occupying Leader

on Duty shifts and oversaw employees and sales floor


Planned and executed store marketing events 2004-200

Performed necessary store opening and closing 9


Drove credit card solicitation

Impacted sales and customer service scorecard

Hardlines/Softlines Sales Associate, Kohl's Department

Store: Wheaton, IL.

Assisted customers with shopping needs in departments,

on register, and at customer service desk 2008-200

Demonstrated customer service policy 9

Led associates in markdown events and in floor moves

Trained associates in departments, on register, and on

a d set

Played key role in store's sales and customer service


Note Taker, North Central College: Naperville, IL.

Took in-class notes for learning disabled students

Orchestrated and facilitated study groups

Affiliations & Awards

Holiday Hero Program: Kohl's Department Store

Awarded in 2009

Emerging Leaders Series: North Central College Chapter

Inducted in 2006

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